Job ID: 59859
Job Category: Human Resources
Division & Section: People & Equity, Occupational Health, Safety & Wellness
Work Location: (Hybrid Work Model) Metro Hall, 55 John St, Toronto, ON, M5V 3C6
Job Type & Duration: 1 Permanent Full-Time, 1 Temporary 12 month vacancy
Salary Range: $89,337 - $132,880, PSG #TM2089
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 2
Posting Period: 20-Jul-2026 to 10-Aug-2026
Recognized as one of Greater Toronto’s Top Employers for 2025, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability, and fairness, and we embrace the diversity of the people we work with and serve.
The City of Toronto’s Occupational Health, Safety & Wellness team is growing! Come join our team as a Disability Management Consultant, providing direct disability management services to our City divisions.
Reporting to the Manager, Occupational Health, Safety & Disability Management, you will be a key member of a team of professionals providing a range of expertise, consultation and advice to management in all aspects of disability management and applicable collective agreements, policies and procedures. You are a solutions-oriented leader with considerable knowledge of occupational (WSIB) and non-occupational disability management, as well as short-term and long-term disability, return to work and attendance management.
What will you do?
- Participate on a team of People & Equity professionals providing consultation and advice to managers in all aspects of disability management.
- Provide consultation, interpretation and direct human resource services to a group of divisions in all areas of Disability Management such as planning, implementing, advocating, promoting and monitoring of occupational and non-occupational disability management strategies and programs.
- Responsible for all aspects of WSIB claims management utilizing the City's QuatroSafety system.
- Provide consultation on the assessment of return to work processes, accommodation and work modification needs. Provide guidance on an ongoing basis to management staff on disability matters, including consultation of return to work for injured or ill workers.
- Prepare regular summaries highlighting the progress of occupational and non-occupational disability management matters. Act as the client division's advocate and the City's representative with the Workplace Safety and Insurance Board, including at WSIB and Workplace Safety and Insurance Appeals Tribunal hearings.
- Ensure the development and/or facilitation of an array of training programs related to Disability Management.
What do you bring to the role?
- Post-secondary degree or diploma in related discipline, (i.e. Disability Management studies, Accommodation Management, Human Resources, Health and Safety, etc.), or an equivalent combination of education and experience.
- Considerable practical experience in disability case management, workplace accommodations and consultancy for both occupational (WSIB) and non-occupational injuries/illnesses
- Working experience with WSIB policies, practices and procedures, including knowledge of the WSIB and WSIAT appeals process (i.e. preparing written submissions and appearing at appeals). Experience in WSIB management for a Schedule 2 Employer is an asset.
- Considerable experience with data management and reporting systems for disability management, such as Quatro Safety or equivalent.
- A thorough working knowledge of obligations and requirements related to the Workplace Safety and Insurance Act and WSIB policies, the Occupational Health & Safety Act and Regulations, collective agreement obligations, and sound human resources practices.
- Excellent communication and human relations skills.
- Highly developed analytical and problem-solving skills.
- Excellent consultation skills at all levels within the organization.
- Strong interpersonal skills with the ability to communicate effectively and maintain productive working relationships with managers, employees, union officials and external stakeholders.
What We Offer:
- We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
- A strong benefits package which includes competitive salaries, vacation and other unique offerings.
- We offer an excellent defined benefit pension plan bringing added value to our overall compensation package through OMERS.
- We support ongoing learning and development and offer educational opportunities with tuition subsidies
- Opportunities to join and take an active role with City’s Communities of Inclusions comprised of employees who share a common identity, lived experience and/or set of interest and support each other’s professional development, sense of belonging and promote a culture of inclusion
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.
