Mississauga, On Senior customer service representative Jobs – 8 Openings This Week

Senior Bilingual Client Service Representative (English/French)
AGF Management Limited —Toronto, ON
- $59,000–$61,500 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Communication skills
1d
Customer Service Representative III
CEVALogistics —Mississauga, ON
- $25.70–$38.54 an hour
- Full-time
- English
- Microsoft Office
- High school diploma or GED
- Dental care
- Paid time off
2d
Senior Client Service Representative
AGF Management Limited —Toronto, ON
- $54,000–$56,500 a year
- Full-time
- Hybrid work
- Communication skills
1d
Senior Specialist, Member Services
Healthcare of Ontario Pension Plan (HOOPP) —Toronto, ON
- $58,000–$91,000 a year
- Full-time
- Bilingual
- Finance
- Analysis skills
- Dental care
Senior Customer Support Associate
Blackbaud —Toronto, ON
- Full-time
- Databases
- Continuous improvement
- Organizational skills
13d
Sr Insurance Representative, Sales & Customer Loyalty
Definity Financial Corporation —Toronto, ON
- $51,300–$94,400 a year
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's
- Tuition reimbursement
- Paid time off
1d

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Bilingual Customer Service III - CAD
Robert Half —Markham, ON
We are looking for a bilingual customer service representative to support customers and internal sales partners in a fast-paced healthcare environment in…
$24–$27 an hour
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9d
Senior Customer Service Representative - medical sector
Securian Canada —Toronto, ON
Maintain up to date knowledge products and services and attend appropriate development courses on an ongoing basis. Handle client calls about insurance claims;
$50,000–$55,000 a year
Quick apply
7d

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Senior Bilingual Client Service Representative (English/French)

AGF Management Limited -
Toronto, ON

Apply Now

Job details

Full-time
$59,000–$61,500 a year
1 day ago

Qualifications

Bilingual
French
Investment
Post-secondary education
English
CSC
Communication skills

Full job description

Senior Bilingual Client Service Representative (English/French)

About AGF:

Founded in 1957, AGF Management Limited (AGF) is an independent and globally diverse asset management firm. Our companies deliver excellence in investing in the public and private markets through three distinct business lines: AGF Investments, AGF Capital Partners, and AGF Private Wealth. AGF brings a disciplined approach, focused on incorporating sound, responsible, and sustainable corporate practices. The firm’s collective investment expertise, driven by its fundamental, quantitative and private investing capabilities, extends globally to a wide range of clients, from financial advisors and their clients to high-net worth and institutional investors including pension plans, corporate plans, sovereign wealth funds, endowments and foundations.

About the Role:

AGF is looking for experienced Senior Bilingual Client Service Representatives (English/French) who have a passion for investments and genuinely enjoy providing exceptional customer service to Financial Advisors and Investors. This is an exciting opportunity to take your career to the next level and be a champion delivering first-class customer service.

By connecting, caring, and providing an exceptional end-to-end client experience, the AGF Client Services team plays an integral role in ensuring our investors succeed. Our team is looking for experienced and dynamic individuals that can help us achieve our mandate. You can expect a supportive and collaborative environment where we develop and promote talent and always strive to succeed.

You will work remotely 3 days per week and work out of our downtown Toronto corporate office 2 days per week. This position has a target start date of August 11th, 2026.

Your Responsibilities:

Act as the primary contact for advisors/investors to provide insight/solutions for account, transactional, procedural and product queries, primarily over the phone, in accordance to established Service Level Standards.
Resolve customer requests that you are accountable for and interface with other parts of the organization, as needed in either English or French, spoken or written.
Maintain a high level of professionalism with clients and work to establish a positive rapport with every caller Be able to work rotating shifts, between 8 AM and 8 PM, Monday to Friday
Maintain up to date knowledge on AGF products, services, policies, and procedures to provide accurate and complete information to advisors/investors.
Actively participate in building a supportive team environment that fosters positivity and engagement

Your Qualifications:

Post-secondary education completed and preferably completed the Canadian Securities Course and/or applicable IFIC courses.
A passion for delivering great customer service and desire to be part of a team that succeeds and be willing to do your part to ensure that success.
3+ years of experience in a contact centre role, with a financial services company or fund company that distributes via financial advisors or with a fund company service provider.
Excellent communication skills, listening and written skills combined with a genuine desire to serve the customer, in both English and French.
Be a self-starter that leverages opportunities to improve your skills and capabilities that you can utilize to build your personal brand.
You can easily navigate between different computer applications and multi-task, while having a great conversation with customers.
You can problem solve and work well under pressure.

Compensation:

The anticipated compensation range for this role is $59,000 - $61,500 annually, which represents base salary and, where applicable, variable compensation components (e.g., annual bonus, commissions, etc.). Actual compensation will be determined based on many factors such as role location, candidate experience / qualifications, market conditions, and internal equity.

AGF aims to offer a comprehensive and competitive total rewards package designed to support the success and well-being of our employees, which may include a combination of base salary, variable compensation, benefits, and retirement savings plans.

#LI-JF1

#INDS

No unsolicited agency referrals please.

AGF is an equal opportunity employer committed to fostering an inclusive and accessible workplace. We welcome and encourage applications from individuals of all backgrounds, including women, Indigenous peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.

We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, or any other status protected by applicable legislation.

We are committed to providing reasonable accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation at any stage of the application or hiring process, please contact us at [email protected] so that appropriate arrangements can be made.

# R11304

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senior customer service representative jobs in mississauga, on

Senior Bilingual Client Service Representative (English/French)

Customer Service Representative III

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Senior Specialist, Member Services

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Sr Insurance Representative, Sales & Customer Loyalty

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