Director of Resident Programs
Woodhall Park Community - Brampton
Salary $49,117 - $61,397
This position is for an existing vacancy.
At Sienna Senior Living, we are committed to enriching the daily lives of residents through compassionate care, exceptional service, and a welcoming community environment. Our dedicated teams work together to create safe, comfortable, and engaging homes where residents feel respected, supported, and truly at home.
The Director of Environmental Services leads the Housekeeping, Laundry, and Maintenance departments to ensure the community maintains high standards of cleanliness, safety, and functionality. This role is responsible for quality assurance, risk management, and regulatory compliance while creating a safe and welcoming environment for residents, team members, and visitors. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.
Reporting to the Executive Director, the Director of Environmental Services supports quality resident care by aligning environmental services operations with the organization’s vision, mission, and values.
What We Offer:
We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:
- A competitive salary and vacation package
- Health & Dental benefits program
- Share Ownership and Reward Program (SOAR)
- Employee Share Purchase Plan with company match
- Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs
What You’ll Be Doing:
Quality & Risk Management
- Develop and maintain quality assurance and risk management programs to ensure compliance with legislative and organizational standards.
- Conduct audits, analyze results, and implement corrective actions to address risks and drive continuous improvement.
- Partner with the IPAC Lead to ensure adherence to infection prevention, safety, and health standards.
Operations Oversight
- Lead and coordinate Housekeeping, Laundry, and Maintenance teams to ensure efficient operations and compliance with provincial environmental cleaning standards.
- Oversee preventative maintenance programs for all building systems and equipment, including life safety and emergency systems.
- Liaise with external vendors to ensure contracted services are completed on time and within budget.
Facility Maintenance & Safety
- Oversee the upkeep of the building, equipment, furnishings, and grounds to ensure a safe, clean, and functional environment.
- Manage preventative maintenance programs, electronic maintenance records, and compliance with manufacturer specifications and safety regulations, including Asbestos Management Plans.
- Ensure fire safety, emergency preparedness, and workplace safety compliance, including drills, inspections, and participation in Occupational Health & Safety initiatives.
- Coordinate external services such as grounds maintenance, waste management, and minor landscaping tasks.
Financial & Human Resources Management
- Develop and manage departmental budgets, oversee procurement, and ensure efficient use of resources.
- Approve expenditures, monitor variances, and implement corrective actions as needed.
- Lead, mentor, and schedule team members to maintain high standards, foster engagement, and ensure adequate coverage.
- Conduct performance evaluations, address workplace issues, and promote a positive, collaborative work environment.
Who you are:
- Post-secondary degree or diploma; secondary education in environmental services or related field preferred.
- Minimum 2 years of managerial or supervisory experience.
- Joint Occupational Health & Safety Certification (or willingness to obtain).
- Infection Prevention & Control certification (IPAC Canada) and Ontario Fire Marshal Emergency Management Certification (or provincial equivalent) preferred.
- Proven experience managing environmental services, preferably in long-term care or healthcare.
- Knowledge of best practices in housekeeping, laundry, and maintenance.
- Strong operational and project management skills across multiple departments.
- Proficiency in Microsoft Office and facility management software.
What you need to know:
- You must be legally eligible to work in Canada or have a valid work permit
- All applicants must successfully pass the prescribed Vulnerable Sector Check.
- Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
- Sienna Senior Living may utilize artificial intelligence to screen or assess applicants for this position
