mississauga on remote technical support Jobs – 1764 Openings This Week

Specialist II, IT Technical Support
Samsung Electronics —Mississauga, ON
- $50,000–$70,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
- Dental care
- Tuition reimbursement
Deskside Support Analyst (Onsite)
Compugen Inc —Toronto, ON
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
IT Support Specialist
Smith and Long —Etobicoke, ON
- $55,000–$75,000 a year
- Immediate opening
- AutoCAD
- Windows
- Travel
- Dental care
- Paid time off
Quick apply
9d
IT Support Analyst
Liebherr-Canada Ltd. —Burlington, ON
- Full-time
- Hybrid work
- Microsoft Office
- In-person
Technical Support Specialist
Solutions 2 GO —Brampton, ON
- $50,000–$65,000 a year
- Full-time
- Bilingual
- Spanish
- Azure
Quick apply
14d
Service Desk Support
Humber River Health —Greater Toronto Area, ON
- $67,202.40–$84,055.73 a year
- Full-time
- Windows
- Microsoft Office
- Bachelor's
1d
Aircraft Maintenance Engineer (AME), Avionics - (M Rotational)
Voyageur Airways Limited —Toronto, ON
- From $45 an hour
- Full-time
- Maintenance
- Travel
- In-person
- Disability insurance
Quick apply
Licensed 310T Diesel Mechanic
Ryder System —Brampton, ON
- $42–$44 an hour
- Weekends as needed
- ASE Certification
- Schematics
- High school diploma or GED
- Profit sharing
- Dental care
Senior Tax Analyst (1-Year Contract)
Winners - TJX Canada —Mississauga, ON
- $74,753–$104,654 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Sales
- Store discount
- Wellness program
Salesforce Architect (1851)
Direct IT Recruiting Inc. —Mississauga, ON
- $120–$130 an hour
- Temporary
- Hybrid work
- Sales
- Salesforce
- DevOps
Quick apply
6d
Analyst III, Security Business Advisory and Consulting
Moneris Solutions —Toronto, ON
- $85,000–$119,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Sr. Firmware Engineer - Embedded Systems
Romet Limited Canada —Mississauga, ON
- $80,000–$100,000 a year
- Computer Science
- Schematics
- Engineering
Community Services Facilitator (1032)
Vita Community Liv Serv —Toronto, ON
- $25.75–$29.16 an hour
- 8 hour shift
- Bachelor's
- Travel
- Communication skills
- Employee assistance program
Quick apply
Delivery Manager (Hybrid)
Compugen Inc —Toronto, ON
- $67,000–$118,100 a year
- Hybrid work
- Analysis skills
- Project management
- Organizational skills
Principal Salesforce Software Developer
Moneris Solutions —Toronto, ON
- Full-time
- Hybrid work
- Sales
- Salesforce
- DevOps
- Tuition reimbursement
- Paid time off
Rope Access Geohazard Mitigation - Superintendent
Global Rock Works —Ontario
- $50–$65 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Dental care
- Employee assistance program
18h
Insurance Technical Service Representative
Oakway Insurance a division of Oracle RMS —Vaughan, ON
- $50,000–$60,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Disability insurance
- Dental care
Quick apply
Epic ClinDoc/Orders Analyst, Remote - 4-Month Contract
LRO Staffing —Toronto, ON
- $65–$75 an hour
- Immediate opening
- Remote
- Epic
- Communication skills
8d
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Dental care
- Employee assistance program
Quick apply
Account Manager – Electronic Components & Test Instrumentation
Just Sales Jobs —Mississauga, ON
- $80,000–$120,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Tuition reimbursement
Quick apply

I want to receive the latest job alerts for remote technical support in mississauga on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

remote technical support jobs near mississauga on

Specialist II, IT Technical Support

Samsung Electronics -
Mississauga, ON

Apply Now

Job details

Full-time
$50,000–$70,000 a year

Qualifications

SCCM
Microsoft Exchange
Windows
Microsoft Office
SSL
Computer networking
Telecommunication
SharePoint
CentOS
Linux
College diploma
Communication skills
PowerShell
Active Directory

Full job description

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading!

Our Perks:

Fantastic employee discount on all Samsung products
Competitive Salary
Employer paid Medical and Dental coverage from day one
Group RRSP plan that helps you save for the future
Free on-site gym to get your sweat on
Subsidized Cafeteria; including free Starbucks coffee/latte machine
Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
Employee Referral program- we want great talent like you!
Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
Additional Well Being Days for better work life-balance!

Position Summary:

The Specialist, IT Technical Support is the first point of contact for employees at Samsung Electronics Canada. While providing the highest level of customer service, the incumbent answers incoming calls, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 and 2 requests in a timely fashion. The Technical Support Specialist escalates unresolved problem/issues/requests to the proper tier 3 support team. Troubleshooting end- user issues on various software applications, hardware, network and telecommunications systems and provide basic technical support.

Role and Responsibilities

Essential Duties and Responsibilities:

Information Technology

Maintain the highest level of customer service, being present and available to clients requiring technical assistance
Assign tasks to the Support Team using a ticketing system
Provide training to the team members on new and existing systems to enhance efficiency to resolve problems by tier 1 and 2 level and reduce the number of escalations
Respond to questions from all emails and callers
Become familiar with each end-user and their respective applications
Learn fundamental operations of commonly used software, hardware, and other equipment
Learn and follow all helpdesk policies and procedures
Familiarize with the Systems, Network, Core Applications and each team in the IT Department
Work with HR to process employee status changes
Manage assets using asset management software
Conduct quarterly asset counts with IT and Finance teams to ensure corporate compliance
Manage purchasing of consumables
Maintain up-to-date vendor maintenance and warranty information for all Data Center Equipment
Work closely with vendors to establish pricing for projects and regular operational expenses
Ensure vendor invoices are processed by accounts payable, and submit required documentation
Onboard new vendors according to the Company vendor registration process
Other duties as assigned by the Supervisor

Skills and Qualifications

Requirements:

Education:

College Diploma minimum
Relevant IT certifications are an asset

Knowledge:

Ability to utilize the applications for Microsoft Office for support, reporting and documentation
Excellent oral and written communication skills; ability to provide technical support in person and over the phone
Interpersonal skills and ability to work with others; professional demeanor, friendly presence and helpful attitude
Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve it; Ability to think around problems and come up with creative solutions is helpful
Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
Ability to work with or without direct supervision
Some experience with physical installation of servers and network equipment would be an asset
Some experience with physical installation of servers and network equipment would be an asset

Experience:

5+ Years of related experience

Experience with the following IT systems and concepts:

Windows 11
Linux Server (RHEL, Ubuntu, CentOS, etc.)
Microsoft Active Directory
Articulate knowledge articles and SOPs
Physical installation and decommissioning of network, server, and desktop components
Web Filtering Technology (SSL Decryption)
VOIP Phone system (Samsung VOIP Systems / Cisco)
Remote Support for remote offices and employees
Video conference setup and support (Polycom / Cisco)
IP management & Network Access Control
PowerShell scripting
MS SharePoint
MS Exchange
Monitoring system and users. User account management
IT Asset Management
Strong understanding of Internet Protocol, including subnetting, port management
WSUS update management
PC Image creation/deployment, Application Package Management system (SCCM)
Understanding of network routing between intranet and external networks segregated by network firewalls and security devices
Support and Management of Proprietary Systems, Applications and Equipment
Support and Management of Mobile Devices

The salary range for this role is expected to be between $50,000 to $70,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience.

The total rewards package for a Regular Full-Time employee may include savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

Please note that we reserve the right to remove or modify job postings at any time.

#LI-DJ1

#LI-Onsite

#INDM

Apply Now

Refine Your Search

remote technical support jobs in mississauga on

Specialist II, IT Technical Support

Deskside Support Analyst (Onsite)

IT Support Specialist

IT Support Analyst

Technical Support Specialist

Service Desk Support

Aircraft Maintenance Engineer (AME), Avionics - (M Rotational)

Licensed 310T Diesel Mechanic

Senior Tax Analyst (1-Year Contract)

Salesforce Architect (1851)

Analyst III, Security Business Advisory and Consulting

Sr. Firmware Engineer - Embedded Systems

Community Services Facilitator (1032)

Delivery Manager (Hybrid)

Principal Salesforce Software Developer

Rope Access Geohazard Mitigation - Superintendent

Insurance Technical Service Representative

Epic ClinDoc/Orders Analyst, Remote - 4-Month Contract

Director of Infrastructure and Policy, Moosonee, ON

Account Manager – Electronic Components & Test Instrumentation

I want to receive the latest job alerts for remote technical support in mississauga on

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected