Moncton, Nb Guest service agent Jobs – 8 Openings This Week

Guest Service Agent
Holiday Inn Express Moncton —Moncton, NB
- From $16 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
Quick apply
Sales & Marketing Coordinator 1-Year Maternity Leave Contract
Crowne Plaza Moncton Downtown —Moncton, NB
- Part-time
- Hospitality
- Microsoft Excel
- Sales
- Dental care
Quick apply
Guest Services Agent
Marriott International, Inc —Moncton, NB
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
13d
Guest Service Agent- English and French Bilingual IMPERATIVE
Chateau Moncton Hotel & Suites —Moncton, NB
- From $17.50 an hour
- Part-time
- Bilingual
- Customer service
- English
- Dental care
- Vision care
Quick apply
Bilingual French/English Front Desk Agent
Hampton Inn and Suites Moncton —Moncton, NB
- From $15.90 an hour
- Weekends as needed
- Bilingual
- Customer service
- English
Quick apply
2d

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Sales & Marketing Coordinator 1-Year Maternity Leave Contract
Crowne Plaza Moncton Downtown —Moncton, NB
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Resident Manager (Live-In) - Scarborough
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Organize and administer the residential referral program. Inspect all mechanical rooms (boiler, elevator and electrical rooms, etc.) on a daily basis and daily/…
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Resident Manager (Live-In) - East York
Sterling Karamar Property Management —Toronto, ON
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2d

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guest service agent jobs near moncton, nb

Guest Service Agent

Holiday Inn Express Moncton
Moncton, NB

Quick apply

Job details

Full-time
From $16 an hour

Qualifications

Bilingual
Hospitality
Multilingual
Customer service
Multi-line phone systems
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Overview
We are seeking a friendly and professional Guest Service Agent to join our hospitality team. This role is vital in creating a welcoming environment for our guests, ensuring their needs are met with exceptional service. The ideal candidate will possess strong communication skills, a passion for customer service, and experience in front desk operations within a hotel or hospitality setting. Multilingual abilities and hotel experience are highly valued to enhance guest interactions and overall satisfaction.

Responsibilities

Greet guests upon arrival and provide a warm, welcoming atmosphere
Check guests in and out efficiently using multi-line phone systems and front desk software
Handle guest inquiries, requests, and complaints with professionalism and courtesy
Manage reservations, cancellations, and modifications accurately
Provide information about hotel amenities, local attractions, and services
Maintain accurate guest records and ensure confidentiality of guest information
Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs
Assist with administrative tasks such as answering phones, scheduling, and documentation
Uphold high standards of phone etiquette and customer service at all times
Support other front desk duties as required to ensure smooth hotel operations

Qualifications

Previous experience in hotel front desk or guest services preferred
Excellent customer service skills with a friendly demeanor
Strong communication skills, including proficiency in multiple languages or bilingual abilities are a plus
Ability to operate multi-line phone systems efficiently
Knowledge of hospitality industry standards and guest service best practices
Professional appearance and demeanor suitable for a hospitality environment
Ability to handle stressful situations calmly and effectively
Flexibility to work various shifts, including evenings or weekends if needed
Bilingual would be an asset

This position offers an opportunity to be part of a dynamic team dedicated to providing outstanding guest experiences. We value candidates who are enthusiastic about hospitality and committed to delivering exceptional service at every interaction.

Pay: From $16.00 per hour

Benefits:

On-site parking

Work Location: In person

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guest service agent jobs in moncton, nb

Guest Service Agent

Sales & Marketing Coordinator 1-Year Maternity Leave Contract

Guest Services Agent

Guest Service Agent- English and French Bilingual IMPERATIVE

Bilingual French/English Front Desk Agent

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