Moncton Nb Freight forwarder Jobs – 2 Openings This Week

CUSTOMER SUCCESS COORDINATOR
Greystone Energy Systems Inc. —Moncton, NB
- Full-time
- Sales
- Customer service
- Microsoft Office
- Wellness program
- Disability insurance
Quick apply
Customer Success Coordinator
Greystone —Moncton, NB
- Sales
- Customer service
- Microsoft Office

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CUSTOMER SUCCESS COORDINATOR

Greystone Energy Systems Inc.
Moncton, NB

Quick apply

Job details

Permanent | Full-time

Qualifications

Sales support
Sales
Customer service
Post-secondary education
Microsoft Office
High school diploma or GED
Computer skills
Communication skills

Full job description

CUSTOMER SUCCESS COORDINATOR

Moncton, NB

Objective & Purpose

This position is responsible to support the North American and International sales team, either local or external, for the internal processes and continual improvement of all sales order and after sales related requirements.

This position is responsible to work closely with the individual North American and International Sales Managers to process/manage orders and/or arrange the shipping methods based on the customers’ requirements.

Principle Duties & Responsibilities

Customer Success will work with both North American and International Sales Managers. Responsibilities will include, but are not limited to the following;

Order entry, after review of order by sales person
Send order confirmations
Liaison between production and salesperson
Supply customer with order related documents or information when required or requested
Complete RMA documentation and send instructions to customers for return of products
Fulfill marketing material requests from salespeople and package ready for shipping
Verifying order shipment schedules for above areas and contacting customers in advance of delayed shipments
Follow up with suspended orders and work with accounting to resolve
Communicate and respond to various enquires from customers with-in confines of the sales support role. Forwarding technical requests and special enquires to applicable sales persons
Verify ship method and contact customer with shipment weights and dimensions.
Communicate and coordinate with various Freight Forwarders
Coordinate, process and forward commercial documents for all international orders. Various requirements depending on shipping methods and customer demands
Prepare CAED Export declarations (B13A)
On the job training is provided to be able to navigate the various system requirements.

Education, Training & Experience

Must have minimum grade 12 and/ or related post secondary education.
Work experience in a related field would be considered an asset.
Logistic experience (domestic or international) would be considered an asset.
Previous Sales Support experience would be considered an asset, but not necessary.
Knowledge of SYSPRO

Skills and Competency Requirements

Have the necessary computer skills to function in an office environment with the most up to date Microsoft Office products
Be able to multi task and work independently without supervision
Be a service-focused leader
Strong customer service skills
Strong communication skills (oral and written)

Why Join Us?

· Be part of an innovative, growing global company.

· Collaborate in a supportive team environment that values knowledge-sharing.

· Work on impactful projects that shape scalable digital solutions and drive efficiency.

· Opportunities for professional growth and skill development.

At Greystone Energy Systems, we believe that diversity drives business success. We are dedicated to fostering an inclusive workplace that celebrates differences and promotes equity. We welcome applications from people of all races, ethnicities, genders, ages, religions, abilities, and sexual orientations. We strongly encourage applications from women, minorities, and individuals with disabilities. Please advise if you require accommodation throughout the recruitment process.

Join us in building a diverse and inclusive team!

Only those who will be considered for the next step of the application process will be contacted.

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Flexible schedule
Life insurance
On-site gym
On-site parking
Paid time off
RRSP match
Vision care
Wellness program

Work Location: In person

Quick apply

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freight forwarder jobs in moncton nb

CUSTOMER SUCCESS COORDINATOR

Customer Success Coordinator

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