Mont Royal Qc Service desk support Jobs – 129 Openings This Week

Customer Care Specialist - (M/W)
Dayuse —Montréal, QC
- $43,000–$50,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- English
- Hotel
Quick apply
Administrative Coordinator
Gestion immobilière R&R inc —Montréal, QC
- From $25 an hour
- Full-time
- English
- Microsoft Office
- Administrative experience
- Vision care
- Life insurance
Quick apply
Medical Office Receptionist
Originelle Fertility Clinic and Womens Health Centre —Montréal, QC
- From $20 an hour
- 8 hour shift
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Quick apply
Dental Receptionist
WEST ISLAND DENTAL CLINIC —Pointe-Claire, QC
- From $25 an hour
- Part-time
- Bilingual
- Medical office experience
- Administrative experience
- Dental care
Quick apply
Senior ITSM Specialist
The Group Master —Montréal, QC
- $100,000–$120,000 a year
- Hybrid work
- Computer Science
- PMP
- DevOps
- Disability insurance
- Dental care
Quick apply
Order Entry Clerk
Stella-Jones Inc. —Quebec Province
- Full-time
- Remote
- English
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
Operations Manager, Service Desk
Canadian National Railway —Montréal-Est, QC
- Monday to Friday
- Computer Science
- Bachelor's
- Team management
Front desk agent
HOTEL10 Montréal —Montréal, QC
- $25.90 an hour
- Part-time
- Sales
- English
- Hotel
- Disability insurance
- Dental care
Quick apply
Executive Assistant / Office Administrator
JB Distribution Inc. —Montréal, QC
- $19.55–$32.36 an hour
- Full-time
- Google Suite
- Microsoft Outlook
- English
Quick apply
8d
Sales Coordinator - Montreal, QC
Jellycat —Montréal, QC
- $75,000–$85,000 a year
- Remote
- Microsoft Powerpoint
- English
- Data entry
- Dental care
- Vision care
Part-time Secretary
CLINIQUE DENTAIRE ADORADENT —Montréal, QC
- $18–$22 an hour
- Part-time
- Administrative experience
- QuickBooks
- Data entry
Quick apply
2d
Keyholder (Part time) - Fairview Pointe-Claire
Reitmans —Pointe-Claire, QC
- Part-time
- Customer service
- Merchandising
- Microsoft Office
- Paid time off
- Flexible schedule
Quick apply
Administrative Assistant
Iramont Inc. —Dorval, QC
- $19.75–$31.00 an hour
- Temporary
- Google Suite
- Microsoft Outlook
- Medical office experience
- Disability insurance
- Dental care
Quick apply
1d
Service Desk Technician L2
Milestone Technologies, Inc. —Montréal, QC
- Microsoft Outlook
- Windows
- High school diploma or GED
17h
Regional Sales Manager - Montreal, QC
Jellycat —Montréal, QC
- $125,000–$140,000 a year
- Remote
- Microsoft Powerpoint
- Customer service
- Merchandising
- Dental care
- Vision care
Front desk agent
SENS Høtel et le Château Versailles —Montréal, QC
- $26.72 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
Booking Retention Specialist
Nuovo Photography —Montréal, QC
- Full-time
- CRM software
- Spanish
- Google Suite
Quick apply
Customer Service Representative
Auto Air Export, Inc. —Lachine, QC
- $22–$24 an hour
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Front desk agent
Hôtel Travelodge Montréal Centre —Montréal, QC
- $23.71 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
Analyste Support IT / IT Support Analyst (Bilingual)
Keyloop —Montréal, QC
- Azure
- Customer service
- Windows

I want to receive the latest job alerts for service desk support in mont royal qc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk support jobs near mont royal qc

Front Desk Agent jobs in Montréal, QC

Retention Specialist jobs in Montréal, QC

IT Support jobs in Montréal, QC

Dental Receptionist jobs in Pointe-Claire, QC

Administrative Coordinator jobs in Montréal, QC

Secretary jobs in Montréal, QC

Administrative Assistant jobs in Dorval, QC

Sales Coordinator jobs in Montréal, QC

Regional Sales Manager jobs in Montréal, QC

Customer Care Specialist jobs in Montréal, QC

Medical Receptionist jobs in Montréal, QC

Office Administrator jobs in Montréal, QC

Ramp Agent jobs in Ontario

Front Desk Agent jobs in Penticton, BC

Front Desk Agent jobs in Petawawa, ON

Front Desk Agent jobs in Prince Edward Island

Mortgage Agent No Experience jobs in Ontario

Collection Agent Remote jobs in Toronto, ON

Front Desk Agent jobs in Victoria, BC

Customer Service Representative jobs in Kitchener, ON

Customer Care Specialist - (M/W)

Dayuse -
Montréal, QC

Quick apply

Job details

Contract
$43,000–$50,000 a year

Qualifications

CRM software
French
Customer communication
Hotel and accommodations experience
Client inquiry handling
English
Complaint handling
Hotel guest services experience
Continuous improvement
Task prioritization
Customer service orientation
Front desk
Guest services
Guest issue resolution
Communication skills
Client interaction

Full job description

Position based at WeWork in Avenue des Canadiens-de-Montréal, Montreal

ABOUT DAYUSE

Dayuse is the global leader in daytime hotel bookings. We open up a new world of possibilities for our customers, allowing them to enjoy luxury hotel amenities for a few hours, whether for a quiet workspace, a relaxing break, or a unique experience. By transforming hotels into daytime living spaces, we've generated nearly one billion euros in business volume for our 9,000 partners across 29 countries.

IMPORTANT INFORMATION

This is not a standard customer support role.

As a Customer Care Specialist at Dayuse, you will be the direct voice of a global brand operating in 29 countries — handling real-time inquiries from guests with high expectations, across phone and email, in a shift-based environment that includes evenings (until 9 PM) and rotating weekends.

We are looking for someone who has already navigated demanding customer-facing situations — whether in hospitality, travel, luxury retail, or a similar high-standards environment — and who genuinely thrives under pressure with a calm, solution-oriented mindset.

This role is a strong fit if you:

Have prior experience in guest relations, front desk, or customer care (1+ year preferred)
Are fully bilingual in English and French, with strong written and verbal communication
Are comfortable with shift schedules, including evenings and weekends
Are based in or willing to relocate to Montréal
Are familiar with North American service culture and its expectations

YOUR FUTURE TEAM

You will join our international Customer Care team based in Montreal. We are the central point of contact between Dayuse and its American-based users. Our core mission is to ensure every interaction is seamless, efficient, and positive, upholding the high standard of service our brand is known for.

YOUR IMPACT

As a Customer Care Specialist, you are the voice of Dayuse. Your primary responsibility is to deliver an exceptional and reliable support experience for our customers (B2C). In a fast-growing global market, your role is critical to maintaining customer loyalty, directly contributing to our continued success.

YOUR DAY-TO-DAY MISSIONS

Act as the main point of contact for guests, efficiently managing reservation modifications, special requests, and inquiries by phone and email.
Resolve issues effectively, handling customer feedback, complaints, and complex situations with diplomacy and precision using our CRM tools.
Uphold our service standards by ensuring a 100% response rate, guaranteeing a best-in-class customer experience with every interaction.
Collaborate with Account Managers and other departments to drive continuous improvement initiatives.

WHAT SUCCESS LOOKS LIKE

In your 1st month: You will master our internal tools and processes, confidently handling your first customer inquiries independently.
Within 3 months: You will be fully autonomous in managing all types of requests, consistently meeting our customer satisfaction targets and proactively suggesting process improvements.

YOUR PROFILE

We are looking for a service-oriented individual with a passion for problem-solving.

You are perfectly bilingual in English and French (written and spoken).
Previous experience in hospitality (front desk, guest relations) or a similar customer-care role is a strong asset.
You are an excellent communicator with a natural sense of diplomacy and empathy.
You are familiar with the North American business culture and its service expectations.
You are dynamic, responsive, and can effectively prioritize tasks in a fast-paced environment.
You are proficient with digital tools
You align with our core values: Plurality, Ambition, Merit, Humility, and Service Excellence.

WHAT WE OFFER

Contract: Full-time, permanent position.
Flexibility: Hybrid work model (up to 2 days/week remote).
Compensation: A competitive package including a base salary and a variable component.
Benefits: A comprehensive healthcare plan.
Schedule: Shift-based work to cover our international markets (includes evenings until 9 pm and rotating weekends)
Work Environment: Modern and collaborative offices at WeWork on Avenue des Canadiens-de-Montréal.
Culture & Team: A multicultural, dedicated, and supportive team that is passionate about our product and celebrates success together.

RECRUITMENT PROCESS

A first call with Milo, Talent Acquisition Specialist.
A video questionnaire
A final interview with Delphine, Head of Customer Care.

A NOTE ON OUR APPLICATION PROCESS

At Dayuse, we believe in diversity and human potential. We do NOT use AI to screen resumes. Every application is reviewed by our internal recruiters to ensure equal opportunity and prevent discrimination.

If you are ready to be the voice of Dayuse and deliver an exceptional customer experience, apply now!

Quick apply

Refine Your Search

service desk support jobs in mont royal qc

Customer Care Specialist - (M/W)

Administrative Coordinator

Medical Office Receptionist

Dental Receptionist

Senior ITSM Specialist

Order Entry Clerk

Operations Manager, Service Desk

Front desk agent

Executive Assistant / Office Administrator

Sales Coordinator - Montreal, QC

Part-time Secretary

Keyholder (Part time) - Fairview Pointe-Claire

Administrative Assistant

Service Desk Technician L2

Regional Sales Manager - Montreal, QC

Front desk agent

Booking Retention Specialist

Customer Service Representative

Front desk agent

Analyste Support IT / IT Support Analyst (Bilingual)

I want to receive the latest job alerts for service desk support in mont royal qc

Related Searches

Explore jobs in more locations

ABOUT DAYUSE

IMPORTANT INFORMATION

YOUR FUTURE TEAM

YOUR IMPACT

YOUR DAY-TO-DAY MISSIONS

WHAT SUCCESS LOOKS LIKE

YOUR PROFILE

WHAT WE OFFER

RECRUITMENT PROCESS

A NOTE ON OUR APPLICATION PROCESS

Job seeker tools

Employer Tools

Browse

Stay Connected