Mont Tremblant Qc Front desk agent Jobs – 4 Openings This Week

Front Desk Receptionist
BEL AIR TREMBLANT RESORT & RESIDENCES —La Conception, QC
- $21–$25 an hour
- Weekends as needed
- Microsoft Word
- Google Suite
- Microsoft Outlook
- Flexible schedule
- Life insurance
Quick apply
Front Desk Agent
AX Hôtel —Mont-Tremblant, QC
- From $18 an hour
- English
- Hotel
- Front desk
- Flexible schedule
Night Auditor
AX Hôtel —Mont-Tremblant, QC
- From $22 an hour
- Night shift
- Hotel
- Accounting
- Front desk
- Flexible schedule

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Front Desk Agent
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Front Desk Receptionist

BEL AIR TREMBLANT RESORT & RESIDENCES -
La Conception, QC

Quick apply

Job details

Full-time
$21–$25 an hour

Qualifications

Microsoft Word
Record keeping
Google Suite
Microsoft Outlook
Resort experience
Hotel and accommodations experience
Administrative support experience
Filing
Administrative experience
Cashiering
Hotel guest services experience
Client services
Customer service orientation
Data entry
POS
Front desk
Multi-line phone systems
Guest services
Guest issue resolution
Communication skills
Client interaction

Full job description

Here is a resort-tailored adaptation of your job posting, elevating the tone to reflect high-end hospitality, guest experience, and resort operations.

Resort Front Desk Receptionist / Guest Services AgentOverview

We are seeking an energetic, polished, and hospitable Front Desk Receptionist to be the welcoming face of our luxury resort. In this vital role, you will elevate the guest journey from arrival to departure, managing front desk operations, delivering exceptional service, and supporting administrative workflows. The ideal candidate thrives in a fast-paced environment, possesses outstanding communication skills, and brings a proactive, guest-first attitude to ensure every visitor experiences unforgettable hospitality.

Responsibilities

Guest Welcoming & Check-In: Warmly greet arriving guests, owners, and visitors, delivering an exceptional first impression and facilitating seamless check-in and check-out procedures.
Communications & Inquiries: Efficiently manage multi-line phone systems, screen calls, respond to email inquiries, and route guest requests to the appropriate departments (Housekeeping, Maintenance, Concierge).
Reservations & Scheduling: Assist with reservation inquiries, guest activity bookings, and schedule coordination using property management software and booking tools.
Guest Relations & Support: Address guest inquiries, special requests, or concerns professionally and proactively, ensuring a high level of guest satisfaction throughout their stay.
Administrative & Financial Operations: Perform accurate data entry, process daily guest payments/folios, handle basic billing or petty cash transactions, and generate daily front-desk reports.
Document & Record Management: Maintain organized filing systems for guest profiles, registration cards, and resort documentation to ensure seamless record-keeping.
Lobby & Desk Presentation: Keep the front desk and lobby reception area immaculate, organized, and welcoming at all times.

Requirements

Hospitality Experience: Proven experience in a customer service, front desk, or administrative role, preferably within a resort, hotel, or high-end service environment.
Technical Proficiency: Strong computer skills, including proficiency with Property Management Systems (PMS), Microsoft Office (Word, Excel, Outlook), Google Workspace, and POS/billing software.
Communication & Etiquette: Exceptional verbal and written communication skills with a professional demeanor both in person and over the phone.
Multitasking & Detail Orientation: Demonstrated ability to manage multiple priorities simultaneously in a fast-paced environment with high attention to detail.
Problem-Solving & Autonomy: Ability to handle guest situations calmly and professionally, working independently with minimal supervision to deliver solutions.
Flexibility: Willingness to work flexible hours, including weekends, evenings, and holidays, as required by resort operations.

Join our team as a Resort Front Desk Receptionist, where your passion for service meets exceptional hospitality! Be part of a dynamic team dedicated to creating unforgettable resort experiences while supporting the operational excellence that keeps our property thriving.

Rémunération : 21,00$ à 25,00$ par heure

Avantages :

Assurance Vie
Heures d'arrivée et de départ flexibles
Stationnement sur place

Lieu du poste : En présentiel

Quick apply

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