Montréal, Qc Shopify plus Jobs – 24 Openings This Week

Manager, Customer Service & Online Channel
Dog e Lites Inc. —Montréal, QC
- $22–$28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Store discount
- Dental care
Quick apply
Digital Marketing, Growth & E-Commerce Manager (Medical Equipment)
Wealthy Group of Companies LLC —Lasalle, QC
- $80,000–$100,000 a year
- Full-time
- Social media management
- Presentation skills
- In-person
Quick apply
Shopify Plus Developer
MSP OPERATIONAL CORP —Montréal, QC
- $100,000–$120,000 a year
- Full-time
- ERP systems
- JavaScript
- APIs
Quick apply
E-commerce AI associate
Abani —Montréal, QC
- $18–$50 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Engineering
Quick apply
6d
Shopify Developer
Axamit —Montréal, QC
- Azure
- English
- AWS
Paid Media Specialist
IMAGEMOTION —Montréal, QC
- Full-time
- Presentation skills
- Communication skills
- Analytics
- Paid time off
Customer Service & Sales Executive (Medical)
Bondi Medical Supplies Inc —Saint-Laurent, QC
- From $60,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
Graphic Designer
IMAGEMOTION —Montréal, QC
- Full-time
- Remote
- English
- Presentation skills
- Communication skills
Enterprise Account Executive - Americas (East)
Ashby —Montréal, QC
- $270,000–$315,000 a year
- Full-time
- Remote
- Travel
- Human resources
- Communication skills
- Paid time off
Inside Sales Manager (Canada)
Beauty Industry Group —Montréal, QC
- $65,000–$89,000 a year
- Full-time
- Remote
- Bilingual
- CRM software
- Sales
- Dental care
- Vision care
Quick apply
Back of House Manager
JD Sports Canada —Rosemère, QC
- Weekends as needed
- Google Suite
- Supervising experience
- Math
Quick apply
Creative Graphic Designer
KV PRINTBAR —Lasalle, QC
- Full-time
- Organizational skills
- In-person
- Marketing
Quick apply
13d
Digital Marketing Manager
IMAGEMOTION —Montréal, QC
- Full-time
- Remote
- Bilingual
- English
- Communication skills
Performance Marketing Manager
IMAGEMOTION —Montréal, QC
- Full-time
- Communication skills
- Marketing
- Analytics
Design Engineer, Canada
Ashby —Montréal, QC
- $117,000–$200,000 a year
- Full-time
- Remote
- APIs
- Paid time off
Product Owner, Digital Commerce – Storefront
Reitmans (Canada) Ltée/Ltd —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- English
- SQL
- Tuition reimbursement
- Paid time off
Quick apply
Senior Paid Media Manager
IMAGEMOTION —Montréal, QC
- Full-time
- Presentation skills
- Communication skills
- Analytics
Media Buyer / Creative Strategist
Sweat Pants Agency —Laval, QC
- Full-time
- Remote
Quick apply
System Integrator
Joseph Ribkoff —Montréal, QC
- Full-time
- Bilingual
- Azure
- English
Quick apply
Dynamics 365 Developer
Joseph Ribkoff —Montréal, QC
- Full-time
- Bilingual
- System design
- English
Quick apply

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Manager, Customer Service & Online Channel

Dog e Lites Inc.
Montréal, QC

Quick apply

Job details

Full-time
$22–$28 an hour

Qualifications

French
Microsoft Excel
Microsoft Outlook
English
Analysis skills
Bachelor's
Accounting
Organizational skills
Communication skills

Full job description

JOB DESCRIPTION

Manager, Customer Service & Online Channel

Dog e Lites Inc.

POSITION OVERVIEW

Dog e Lites Inc. is an exciting and rapidly growing pet fashion powerhouse. Based in Montreal, the principal objective of this position is to direct and support all online and customer service activities for its key brands GF Pet® and Brave Bark®, as well as all other Dog e Lites Inc. & private label brands.

We are looking for a passionate, efficient and dedicated Manager of Customer Service & Online Channel, who would like to grow with us, loves challenges and is ready to deliver an exceptional client experience.

JOB RESPONSIBILITIES

“Whether you think you can, or think you can’t -- you’re right.”

 Online Channel Management (75%)

· Delight our clients! Provide prompt and courteous management of all online consumer inquiries, issues and returns/exchanges, whether through the Shopify platform, through social media or by email.

· Manage the process of order fulfillment from order reception through to customer delivery, by effectively directing dedicated pick & pack personnel (when applicable) and coordinating with transport and warehouse experts. Craft and implement procedures to minimize errors, maximize efficiency, and adapt to increasing scale of orders. When volume dictates, this position also participates in pick & pack in order to ensure responsive order fulfillment and avoid back-logs.

· Plan, manage and organize available Inventory and provide projections to management.

· Ensure shipping costs are closely managed and minimized without sacrificing delivery.

· Analyse trends and make recommendations to improve, simplify or streamline processes as well as seize new opportunities.

· Ensure online customer feedback is channelled to the appropriate department and responded to promptly and appropriately.

· Champion, respond to and support social media posts, campaigns, promotions and other marketing initiatives whether executed in-house or third party.

 Wholesale Customer Service and Sales Support (20%)

· Respond to customer inquiries regarding products and orders, by email or telephone.

· Follow up & verify client PO’s and prepare Client Sales Order Confirmations, confirm delivery dates and ensure all parties are informed of client requirements.

· Work collaboratively with colleagues to resolve any issue in a timely, effective and professional manner. Always act in the bet interest of the company.

· Assist in completing client specific setup & logistics sheets as required.

· Manage EDI channel orders for key clients

· Provide Administrative support to management as required.

· Assist with dog photo shoots, product photo shoots, catalogues, marketing descriptions, as required.

 Virtual and In-Person Trade Shows & Marketing Campaigns (5%)

· Assist in show planning, booth logistics coordination, sales support activities as required.

· Prepare, print and email all marketing material / price lists and other related administrative tasks as required.

· Merchandise the show booth, promoting and selling to retailers and distributors attending trade shows as required.

SKILLS & ATTRIBUTES REQUIRED

“It’s hard to beat a person who never gives up.”

· Excellent organizational skills. Demonstrated ability to multi-task and prioritize in a perpetually changing context.

· Strong problem solving and analytical skills in a time sensitive, quality oriented and pressured work environment. Accuracy, attention to detail and excellent follow up habits are key competencies for this role.

· Must demonstrate great communication skills and exceptional interpersonal skills, both externally and internally. Polished and enthusiastic. Excellent English (oral & written). French and other languages are a plus.

· Excellent in Excel, Word, Outlook and very comfortable with systems. Basic accounting knowledge is a plus.

· Ability to plan and forecast.

· College or Bachelor's degree preferred, or equivalent experience

· Fashion flair! Apparel & accessories, import and fashion backgrounds are a plus.

· This positionreports to the Financial Comptroller, and works closely with the Business Owners and other key managerial staff.

ENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS

Location : This position is based in our head office in Montreal, Canada.

Travel : Occasional travel within Canada, USA and Europe may be required to attend trade shows, provided it is safe to do so.

Dogs! : Must love dogs!! Our company works with dogs. We’re all about dogs. Candidate must be comfortable with all types of dogs in the office and on location.

Security : All prospective employees must pass a background check and provide references.
Salary : Based on experience, plus annual performance bonus.

Job Type: Full-time

Pay: $22.00-$28.00 per hour

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
Flexible schedule
On-site parking
Paid time off
Store discount

Quick apply

Refine Your Search

shopify plus jobs in montréal, qc

Manager, Customer Service & Online Channel

Digital Marketing, Growth & E-Commerce Manager (Medical Equipment)

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