Montréal Qc Airline customer service Jobs – 9 Openings This Week

Representative, Customer Care
Vacances Air Canada / Air Canada Vacations —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Sales
- Customer service
- Dental care
Quick apply
Customer Service Representative
PAL Airlines —Dorval, QC
- Full-time
- Bilingual
- Customer service
- English
Quick apply
Agent, Call Centre
Vacances Air Canada / Air Canada Vacations —Montréal, QC
- Weekends as needed
- Hybrid work
- Bilingual
- Sales
- English
- Dental care
Quick apply
9d
Customer Service Representative, St Hubert (YHU) - Part Time
Porter Airlines Inc. —Saint-Hubert, QC
- Part-time
- Bilingual
- Customer service
Administrative Support Coordinator - Temporary
Air Canada —Dorval, QC
- $23.83 an hour
- Full-time
- Bilingual
- English
- Microsoft Office
- Profit sharing
- Dental care
5d
Bilingual Customer Sales and Service Agent - Call Centre
Air Canada —Dorval, QC
- $19.88 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Dental care
Customer Service Manager - Contact Centre - Temporary
Air Canada —Dorval, QC
- Weekends as needed
- Bilingual
- Microsoft Word
- Microsoft Excel
Directeur(rice) associe(e) service a la clientele, programmes aviation regionale | Associate Director, Regional Airlines, Customer Programs
Pratt & Whitney —Longueuil, QC
- Full-time
- Computer science
- Computer Science
- English
- Wellness program
- Flexible schedule
Specialist, Cyber Operations
Air Canada —Dorval, QC
- Full-time
- Bilingual
- Analysis skills
- Bachelor's
6d

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Retail Call Centre - Travel Expert, Home Based (Bilingual)
Sunwing Vacations Group —Laval, QC
En tant qu’expert(e) en voyages ayant le souci du détail et de l’atteinte des objectifs, il est de votre responsabilité d’offrir un service impeccable aux…
Quick apply
Group Sales Coordinator
Sunwing Vacations Group —Laval, QC
Assist with incoming calls as needed. OPC certification required where applicable. Issue invoices for booking changes to keep clients informed of reservation…
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Representative, Customer Care

Vacances Air Canada / Air Canada Vacations
Montréal, QC

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Job details

Full-time

Qualifications

Bilingual
Sales
Customer service
Organizational skills
College diploma
Communication skills

Full job description

JOB TITLE: Representative, Customer Care
POSITION STATUS: Permanent, Full-Time
DEPARTMENT: Customer Care
LOCATION : Montreal, Quebec

WHO WE ARE
At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

WHAT YOU'LL BE DOING

Meet and surpass the Call Centre goals related to customer service, handle time, and other objectives.
Offer unparalleled customer service and exhibit care for our customers, travel agencies and consumers alike.
Utilize selling and upselling techniques to retain the sale of vacation package bookings.
Maintain a high level of professionalism in all communications and customer satisfaction.
Act in an efficient and accurate manner when handling reservations using the Air Canada Vacations in-house systems.
Promote the services of Air Canada Vacations to travel agencies and consumers contacting our offices.
Ensure customers are informed of all relevant reservation details and products.
Maintain a current and accurate knowledge of all our products, booking procedures and policies and applying this information through the booking process.
Observe all procedures in handling reservations and related activities.
Provide assistance as required by duty officers.
Perform other tasks as assigned by immediate superior.

WHAT YOU BRING TO THE TEAM

College diploma in Tourism or relevant work experience;
Sales & Customer Service experience with the ability to recognize sales opportunities;
Exceptional attention to detail and organizational skills;
Strong verbal and written communication aptitudes
Ability to de-escalate situations, will to help customers, creative in problem solving;
Must be able to learn and adapt quickly to new tasks;
Demonstrate confidence, good judgment, initiative, autonomy, and flexibility;

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential
Please note that these benefits apply to permanent, full-time employees.
Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.
We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements
When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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Refine Your Search

airline customer service jobs in montréal qc

Representative, Customer Care

Customer Service Representative

Agent, Call Centre

Customer Service Representative, St Hubert (YHU) - Part Time

Administrative Support Coordinator - Temporary

Bilingual Customer Sales and Service Agent - Call Centre

Customer Service Manager - Contact Centre - Temporary

Directeur(rice) associe(e) service a la clientele, programmes aviation regionale | Associate Director, Regional Airlines, Customer Programs

Specialist, Cyber Operations

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