montréal qc airline customer service Jobs – 5 Openings This Week

Bilingual Customer Experience Specialist - Airport
Air Canada —Dorval, QC
- $18.15 an hour
- Weekends as needed
- Bilingual
- Spanish
- Customer service
- Dental care
Bilingual Customer Sales and Service Agent - Call Centre
Air Canada —Dorval, QC
- $18.15 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Dental care
Coordinator, Workforce Planning – Call Centre
Vacances Air Canada / Air Canada Vacations —Montréal, QC
- Overtime
- Hybrid work
- Bilingual
- Microsoft Excel
- Administrative experience
- Dental care
Quick apply
8d
Instructeur de vol en Simulateur - Type II / Flight Instructor Simulator - Type II
Airbus Canada Limited Partnership —Montréal, QC
- Full-time
- Bilingual
- English
- Project management

More jobs to discover

Find similar jobs that you might be interested in.

Bilingual Customer Experience Representative
Crown Lift Trucks ULC —Saint-Laurent, QC
Make outbound telephone calls and generate sales leads. The Bilingual Inside Sales Representative is responsible for providing direct support to prospective…
$50,000–$55,000 a year
Quick apply
Bilingual Customer Sales and Service Agent - Call Centre
Air Canada —Dorval, QC
You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
$18.15 an hour

I want to receive the latest job alerts for airline customer service in montréal qc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

airline customer service jobs near montréal qc

Call Center Representative jobs in Montréal, QC

Customer Experience Specialist jobs in Toronto, On

Customer Experience Specialist jobs in Quebec Province

Weekend Customer Service jobs in Toronto, On

Customer Experience Specialist jobs in Leduc, Ab

Customer Service Agent jobs in Toronto Pearson International Airport, On

No Experience jobs in Etobicoke, On

Remote Customer Support jobs in Winnipeg, Mb

Customer Experience Specialist jobs in Mississauga, On

Call Center Representative jobs in North York, On

Call Center Representative jobs in Toronto, On

Call Center Representative jobs in Surrey, Bc

Canada Life Center jobs in Winnipeg, Mb

Westjet, Call Center jobs in Calgary, Ab

Call Center Representative jobs in Vaughan, On

Nurse,southeast Regional Correctional Center jobs in Moncton, Nb

Data Center jobs in Ottawa, On

Magasin De Vêtements jobs in Montréal, Qc

Travail De Nuit Sans Expérience jobs in Montréal, Qc

Customer Success Manager jobs in Mississauga, On

Bilingual Customer Experience Specialist - Airport

Air Canada -
Dorval, QC

Apply Now

Job details

Full-time
$18.15 an hour

Qualifications

Bilingual
French
Mandarin
Spanish
Customer service
Arabic
Cantonese
English
Japanese
Korean
Portuguese
Greek
Hindi
Hebrew
Italian
Punjabi
Communication skills
German

Full job description

Location: Montreal, QC, Canada (On-site)
Starting Salary: $18.15/hour
Branch: Airports Canada & CX Strategy
Category: Unionized (UNIFOR)
Job type: Full-Time

The opportunity

Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Montreal Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time performance by assisting customers at the airport through each touch point of their journey.

If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role.

What your day-to-day looks like

As a Customer Experience Specialist at Montreal airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also:

Conduct customer check-in, and prepare and issue boarding passes
Assist pre-boarding customers and provide information on flight schedules and routes
Assist customers requiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims
Active movement throughout the airport to attend to the assigned work area

Take a look at this video to find out more about the Customer Experience Specialist role: https://youtu.be/aTKy5mJ3fdE

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
Choose how you’d work with us. We have both full-time and part-time opportunities available
We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
Training and development tools to help unlock your full potential.

Qualifications

Skills and experience required

Availability to attend and successfully pass a five (5) to seven (7) weeks full-time paid training program
Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)
Ability to walk long distances and stand for long periods
Ability to lift, push, and pull, and provide wheelchair assistance to customers with reduced mobility
The ability to work within strict timelines in order to maintain on-time performance
Ability to adhere to Air Canada’s attendance and grooming standards
Previous customer service experience with strong interpersonal skills
Excellent communication and teamwork skills
Strong ability to solve problems and find solutions, in line with the guidelines and policies
Safety and security conscious
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

Linguistic Requirements

Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi.

Let your career take flight

Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline. Come onboard with us and watch your career take flight.

Diversity and inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted

Apply Now

Refine Your Search

airline customer service jobs in montréal qc

Bilingual Customer Experience Specialist - Airport

Bilingual Customer Sales and Service Agent - Call Centre

Coordinator, Workforce Planning – Call Centre

Instructeur de vol en Simulateur - Type II / Flight Instructor Simulator - Type II

More jobs to discover

I want to receive the latest job alerts for airline customer service in montréal qc

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected