Montréal Qc Claims associate Jobs – 22 Openings This Week

Customer Experience Professional
Imperial Brady —Saint-Laurent, QC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Inventory management
Quick apply
Disability Associate Director
iA Groupe financier / iA Financial Group —Montréal, QC
- $100,000–$130,000 a year
- Hybrid work
- English
- Bachelor's
- Quality Control
- Employee stock purchase plan
- Disability insurance
Employee Relations Advisor - Contract
UAP Inc. —Montréal, QC
- Full-time
- Hybrid work
- English
- Bachelor's
- Continuous improvement
Quick apply
7d
Claims Adjuster QC
Echelon Insurance —Montréal, QC
- English
- Analysis skills
- Travel
- Wellness program
- Tuition reimbursement
Quick apply
Intermediate Property Claims Examiner (QC)
Echelon Insurance —Montréal, QC
- Hybrid work
- English
- Contracts
- Negotiation
- Wellness program
- Tuition reimbursement
Quick apply
Associate Client Executive
Marsh —Montréal, QC
- Full-time
- Hybrid work
- English
- Business development
- Organizational skills
2d
Consultant
Revay and Associates —Montréal, QC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Intermediate Underwriter - Commercial Lines (QC)
Echelon Insurance —Montréal, QC
- Analysis skills
- Travel
- Analytics
- Wellness program
- Tuition reimbursement
Quick apply
(CAN) Consumables Associate
Walmart Canada —Terrebonne, QC
- Full-time
- Customer service
- Merchandising
14d
Senior Underwriter- Commercial Lines (QC)
Echelon Insurance —Montréal, QC
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Wellness program
- Tuition reimbursement
Quick apply
Actuarial Intern (QC) - Summer 2027
Echelon Insurance —Montréal, QC
- English
- SQL
- Internship / Co-op
Quick apply
Actuarial Intern (QC) - Fall 2027
Echelon Insurance —Montréal, QC
- English
- SQL
- Internship / Co-op
Quick apply
Bilingual Field Investigator - Special Investigations Unit (SIU)
Echelon Insurance —Montréal, QC
- $58,000–$89,200 a year
- Hybrid work
- English
- Research
- Bachelor's
- Wellness program
- Tuition reimbursement
Quick apply
Actuarial Intern (QC) - Winter 2027
Echelon Insurance —Montréal, QC
- English
- SQL
- Internship / Co-op
Quick apply
(CAN) Réclamations
Walmart Canada —Candiac, QC
- From $19.55 an hour
- Weekends as needed
- Inventory management
- Customer service
- Cleaning
1d
January 2027 - Scientific Research & Experimental Design (Non-CPA) - 8 month Co-op - Montreal
PwC —Montréal, QC
- Full-time
- Remote
- Business development
- Accounting
- Communication skills
- Disability insurance
- Dental care
September 2027 - Tax Services - Indirect Tax (Non-CPA) - Full-time - Montreal
PwC —Montréal, QC
- Full-time
- Remote
- Analysis skills
- Project management
- Communication skills
- Disability insurance
- Dental care
January 2027 - Tax Services - Indirect Tax (Non-CPA) - 4 month Co-op - Montreal
PwC —Montréal, QC
- Full-time
- Remote
- Analysis skills
- Project management
- Communication skills
- Disability insurance
- Dental care
TRADEMARKS CLERK
Own Innovation —Canada
- $65,000–$80,000 a year
- Full-time
- Remote
- Microsoft Outlook
- English
- Databases
- Disability insurance
- Paid time off
Quick apply
4d

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Customer Experience Professional

Imperial Brady -
Saint-Laurent, QC

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
French
Crystal Reports
Microsoft Outlook
Supplier management experience
Inventory management
Computer literacy
Salesforce Platform
Salesforce
English
High school diploma or GED
Dayforce
Bachelor's
Continuous improvement
Client services
Customer service orientation
B2B
Organizational skills
Customer support
Associate's degree
Account management
Communication skills
Team coordination
Time management

Full job description

Imperial Dade is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in Canada, we proudly serve Canadian businesses and communities with the highest standards of quality, reliability, and service.

A Deep Canadian Legacy
Imperial Dade Canada is deeply rooted in the country, with over 135 years of Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia—ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada are made in Canada.

Trusted by Canadian Businesses
We are a key distributor partner to many Canadian manufacturers, supporting long-standing relationships and ensuring the timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local touch.

Imperial Brady Canada, leading national distributor, has a job open in Saint-Laurent. The role of a Customer Experience Professional (CXP) is to deliver a smooth, connected, and consistent customer experience. A Customer Experience Professional is responsible for interacting with customers across all channels and platforms, and coordinating with internal stakeholders such as Sales, Inventory Management, Credit, Operations, and other departments as required, in order to continuously improve the customer’s experience and journey with Imperial Brady. A CXP has a customer focused mindset and will build customer loyalty and confidence by responding to inquiries and will be a main source for Imperial Brady service, customer orders, products, and problem resolution.

Responsibilities:

Communicates with the customer across Canada on a national platform by answering incoming calls, e-mails, and other customer requests.
Processes manual and electronic orders as a primary function of the CXP role; follow up on those orders.
Ownership of Assigned Accounts.
Ensures orders are processed by established customer cutoff times.
Continuously works to reduce errors and identifies areas for greater efficiency.
Direct PO placement with vendor including obtaining cost components and/or freight.
Month end closure/billing with Payables/Accounting including variances.
Oversees maintenance and follow up on stock.
Manage and track all back order and open orders.
Requests credits and enters returns in a timely manner.
Maintains delivery status and order source tracking to ensure successful and on-time delivery.
Identifies and works with Management to recommend solutions to customer concerns.
Achieve performance goals as set out by management.
Develop personal capabilities using existing training opportunities
Cross-train across segments.
Participate in scheduled training of system enhancements, applications, products, new processes, and procedures.
Liaise with internal teams such as Sales, Operations, and Credit to identify areas for customer experience improvement; enlist Management support as needed.
Ensure that gaps and opportunities in the customer experience - irrespective of where they occur in the Imperial Brady journey - are actively addressed.
Escalation of risks wherever business process - billing, delivery, or anything pre or post sales - ensure customer has a seamless experience with the company.
Takes a proactive problem-solving approach to customer concerns – from purchase to product return to customer support with Management assistance as needed.
Uses product, market, and fundamental knowledge in combination with Imperial Brady processes and procedures to ensure customer satisfaction.
Completes item look-up independently (i.e., product substitutions) and/or with assistance from sales or sales support team as needed.
Facilitate setup new ship-to locations.
Original entry and draw from Bill & Hold agreements.
Action Proof Of Delivery requests.
Initiate customer quality claims.
Assist in the depletion of dead & excess (D&E) inventory.
Uses available resources to organize and communicate effectively.
Performs other related duties and responsibilities as required or assigned.
Seeks assistance from team members and management when necessary.

Qualifications:

Customer service experience 1-3 years required.
Industry experience in a business-to-business setting 1-3 years preferred.
High School diploma/GED required, Associates/Bachelor’s degree preferred.
Bilingual (English & French). Employee needs to be able to communicate with the head office, outside vendors, and suppliers etc.
Presents a professional & mature image.
Great customer experience skills (friendly, courteous, proactive and helpful).
Excellent communication skills (active listening, verbal and written).
High level of detail & quality of work output
Works well under pressure, enjoys a challenging and fast paced environment.
Ability to recognize and resolve issues independently and/or with assistance.
Consistently exhibits a high level of motivation and sense of urgency.
Action oriented, displays resilience, and delivers results.
Ability to prioritize and achieve performance goals as set out by management.
Strong time management and organizational skills – speed, flexibility, and agility.
Demonstrates a collaborative approach when working with others.
Enjoys working in a team environment.
Ability to problem solve and see an issue through until the end.
Demonstrates a willingness to learn and adhere to Imperial Brady’s core values.
Computer proficiency on a variety of systems including but not limited to: Salesforce.com, Compass, IT Suite, InfoSource, Microsoft Office (Word, Excel, and Outlook), Crystal, Imperial Brady Freight, Tripsheet, Track POD, & Dayforce.
Ability to identify and escalate issues to management team.
Contribute to providing a safe work environment.

Working/Other Conditions:

Hybrid work model.
Indoor office environment.
Ability to work in a fast-paced environment.
Prolong periods of sitting, and computer and phone use.

At Imperial Dade, we offer an exciting environment in which to work, learn, and grow professionally. We are excited to continue to invite talented individuals with a passion for excellence to join our team. As a family-owned and operated company, we value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. If you require any support in the application process, including disability accommodation, please contact [email protected].

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Refine Your Search

claims associate jobs in montréal qc

Customer Experience Professional

Disability Associate Director

Employee Relations Advisor - Contract

Claims Adjuster QC

Intermediate Property Claims Examiner (QC)

Associate Client Executive

Consultant

Intermediate Underwriter - Commercial Lines (QC)

(CAN) Consumables Associate

Senior Underwriter- Commercial Lines (QC)

Actuarial Intern (QC) - Summer 2027

Actuarial Intern (QC) - Fall 2027

Bilingual Field Investigator - Special Investigations Unit (SIU)

Actuarial Intern (QC) - Winter 2027

(CAN) Réclamations

January 2027 - Scientific Research & Experimental Design (Non-CPA) - 8 month Co-op - Montreal

September 2027 - Tax Services - Indirect Tax (Non-CPA) - Full-time - Montreal

January 2027 - Tax Services - Indirect Tax (Non-CPA) - 4 month Co-op - Montreal

TRADEMARKS CLERK

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