The Company
Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond. We've grown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments.
When a dispatcher takes a 911 call, a detective works a case, or a lab processes evidence, there's a good chance our software is running in the background. That's been true for over four decades.
AI is central to where we're going. Not as a feature but as core infrastructure. We're embedding intelligence directly into the workflows our customers rely on every day, and we're doing it alongside them. Our customers tell us what the mission demands. We build what answers it.
This work attracts a specific kind of person — someone who wants to be pushed by great people, build things that outlast a sprint cycle, and go home knowing the work connected back to something real.
The Role
The Inside Sales Representative is responsible for selling Versaterm's SaaS technology solutions to law enforcement agencies within an assigned territory. This role focuses on driving new business revenue, developing long-term customer relationships, and ensuring customer satisfaction and loyalty. The position requires close collaboration with internal teams to deliver a seamless experience to clients.
This job posting is being used to fill an existing vacancy.
What You Do
- Build, advance, and maintain a pipeline of qualified leads and sales opportunities through proactive prospecting, networking, and outreach using MEDDPICC for qualification and deal progression.
- Apply Challenger Sale principles to teach, tailor, and take control of conversations, even in transactional contexts.
- Conduct in-depth needs assessments and deliver product demonstrations to showcase the value and benefits of Versaterm's technology solutions.
- Understand and articulate Versaterm's value proposition to agency decision-makers and end-users.
- Negotiate and close deals while maintaining strong customer relationships.
- Collaborate with Product, Customer Success, Marketing, and Sales Operations teams to align messaging and support clients throughout the sales cycle.
- Attend in-person client meetings, industry events, conferences, and tradeshows as needed to build relationships and maintain a presence within your territory.
- Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.
What You Bring
- A minimum of 2–3+ years of proven sales experience in SaaS technology, preferably within the public safety sector.
- Excellent communication, negotiation, and interpersonal skills.
- Strong track record of meeting or exceeding revenue targets and managing a large or complex sales pipeline.
- Deep understanding of the government procurement process and ability to navigate complex buying cycles.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Willingness to travel within your assigned territory up to 20–40% of the time.
- Familiarity with MEDDPICC and Challenger Sale frameworks and methodologies.
- Comfortable using CRM, marketing automation, and virtual demo tools.
- Understanding of small public safety agency needs and challenges.
- Goal-oriented with a proven ability to meet and exceed monthly/quarterly sales targets.
Note: This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada. Also, due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate's skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
AI is central to how Versaterm builds and delivers solutions for our customers. Within Talent Acquisition, we use AI-enabled tools to support certain aspects of the recruitment process, helping our team work more efficiently and spend more time connecting with great talent. AI supports our work, but all hiring and employment decisions are made by people.
Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].
