Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
The Opportunity
Responsible for assessing, underwriting, and pricing moderate to complex commercial automobile risks, including fleet and garage business, as well as new business submissions, renewals, and policy endorsements. Conducts detailed risk analysis using inspections, financial reports, and other underwriting information to make sound coverage decisions within assigned authority. Collaborates closely with brokers to negotiate terms and conditions, provide technical underwriting expertise, and develop strong relationships that support profitable portfolio growth. Contributes to business development initiatives, participates in production meetings, mentors junior team members, and delivers exceptional customer service while maintaining underwriting profitability and portfolio performance
What to Expect
- Assessing, accepting, and declining moderate to complex new business submissions, within assigned underwriting authority
- Re-underwriting and negotiating renewals and policy endorsements
- Ordering of inspections, financial reports, or other underwriting information for use in your analysis of critical risk hazards and decision making
- Negotiating the terms and conditions of risk acceptance with brokers in writing, by telephone, electronic mail or in person
- Participating in production calls on brokerage offices, as required
- Providing technical support to brokers
- Actively participating in weekly internal production meetings
- Mentoring and providing technical support to less experience team members
- Contribute to the profitable growth of the business by identifying the underlying factors that contribute to the profitability of a risk while demonstrating the ability to constructively engage, influence and negotiate to exceed broker needs and expectations.
- Demonstrate a strong market knowledge and visibility in the industry as a respected collaborator able to partner with brokers for the purpose of growing a profitable portfolio of business.
- Make underwriting and pricing decisions on individual risks, as well as underwriting the individual risk within the context of a broker's broader portfolio of business.
Be accountable for the selection and proper rating of mid-market property insurance transaction types (e.g., applications, endorsements, renewals, cancellations, voids, reinstatements, etc.).
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What you Bring
- University degree or a college diploma or the CIP designation is required
- Minimum of 2-3 years Commercial Automobile Fleet & Garage underwriting experience
- Proficient in Microsoft Word and Excel
- Professional friendly and courteous in all interactions, with both customers and co-workers
- Performs well in a busy environment and remains calm under pressure
- Team player adaptable to a changing environment
- Strong written and verbal communication skills
- Strong problem solving abilities
- Strong sales orientation
Proven ability to develop and maintain positive broker relations
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Salary Range: $59,300 - $109,200
High degree of proficiency with English is required to service customers, both internal to the company and external, across Canada.
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
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