Montréal Qc Junior it technical support Jobs – 105 Openings This Week

Technical Support Specialist II
Stella-Jones Inc. —Montréal, QC
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Disability insurance
- Dental care
Quick apply
IT Technician - Junior
AXXESS INTERNATIONAL INC —Montréal, QC
- Full-time
- Microsoft Outlook
- Inventory management
- English
- Employee assistance program
Quick apply
Mapping Team Lead
Trane Technologies —Montréal, QC
- $66,300–$94,850 a year
- Full-time
- Engineering
- English
- Bachelor's
Full Stack Developer
Randstad Canada —Montréal, QC
- Full-time
- Hybrid work
- Software troubleshooting
- Mentoring
- HTML
Manager, Court Orders Oversight (Bilingual)
BMO Financial Group —Montréal, QC
- $69,000–$129,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Tuition reimbursement
- Life insurance
System Development Analyst
Future Electronics —Kirkland, QC
- From $100,000 a year
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Windows
- Dental care
- Paid time off
Quick apply
Analyste Support IT / IT Support Analyst (Bilingual)
Keyloop —Montréal, QC
- Azure
- Customer service
- Windows
IT Systems Technician
Pointus Partners —Montréal, QC
- Full-time
- English
- Windows
- Databases
Junior Fullstack Developer (Python)
AlayaCare —Greater Montreal Area, QC
- Hybrid work
- Software troubleshooting
- English
- JavaScript
Quick apply
Technical Support Specialist—IT analyst
Coencorp —Brossard, QC
- English
- Continuous improvement
- No university degree
Systems Administrator – Infrastructure (Montreal)
S3 Technologies —Montréal, QC
- On call
- Azure
- English
- Continuous improvement
- Paid time off
Java Developer
Capgemini —Montréal, QC
- $75,000–$90,000 a year
- Azure
- Computer Science
- System design
- Disability insurance
- Dental care
IT Specialist, Integration & Automation
Saputo Inc. —Saint-Laurent, QC
- $102,075–$133,975 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Wellness program
- Work from home
Java Developer
Capgemini Sogeti —Montréal, QC
- $75,000–$90,000 a year
- Azure
- Computer Science
- System design
- Disability insurance
- Dental care
Junior Accountant, Assurance (Winter 2027 or Fall 2027 or Winter 2028)
BDO —Montréal, QC
- Full-time
- Bilingual
- Business development
- Analysis skills
- Paid time off
Senior IT Business Analyst
Keyrus Canada —Montréal, QC
- $70,000–$100,000 a year
- Hybrid work
- English
- Analysis skills
- Bachelor's
Aircraft Mechanical Systems Technician- Final Assembly Line (FAL)
De Havilland —Montréal, QC
- $37.50–$44.00 an hour
- Overtime
- Schematics
- Engineering
- Maintenance
- Disability insurance
- Dental care
Quick apply
Project Manager (Junior/Intermediate)
CGI —Montréal, QC
- Full-time
- Microsoft Powerpoint
- PMP
- Engineering
Quick apply
Junior Accountant, US Corporate Tax Services (Montreal)
BDO —Montréal, QC
- Full-time
- Research
- Analysis skills
- Accounting
- Paid time off
10d
Java Spark Developer
Capgemini Sogeti —Montréal, QC
- Computer Science
- Software troubleshooting
- Engineering
- Disability insurance
- Dental care

I want to receive the latest job alerts for junior it technical support in montréal qc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

junior it technical support jobs near montréal qc

Technical Support Specialist II

Stella-Jones Inc. -
Montréal, QC

Quick apply

Job details

Full-time

Qualifications

French
Desktop support
Computer science
TCP
Microsoft Outlook
Computer Science
Incident management
SCCM
Inventory management
English
Windows
Analysis skills
Continuous improvement
Computer hardware
Remote access software
Ticket management systems
Mentoring
Customer service orientation
Organizational skills
SharePoint
IP networking
Customer support
Root cause analysis
Cross-functional collaboration
Communication skills
Active Directory
Cross-functional communication
Intune
Mobile devices
Information Technology

Full job description

Company Overview
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.

Position Overview
The Technical Support Specialist II provides advanced technical support to end users across the organization. This role acts as an escalation point for complex incidents, contributes to continuous improvement initiatives, and plays a key role in maintaining high service levels within the IT support organization. The position reports to our Technical Support Manager and joins a team of eight IT professionals split between our offices in Montreal and Tacoma, Washington.
This hybrid role is office-based at our corporate HQ in Montreal (Saint-Laurent) and allows for up to two remote days per week once a period of training and integration into the team is complete. This position requires fluency in both English and French (spoken and written).
Key Responsibilities
Technical Support & Incident Management

Serve as a Level 2 escalation point for incidents and service requests that cannot be resolved by Level 1 support.
Diagnose and resolve complex hardware, software, network, and system issues in a timely and professional manner.
Provide support for Windows-based workstations, laptops, peripherals, printers, mobile devices, and approved business applications.
Coordinate ordering, inventory management, and assignment of end-user equipment such as laptops, monitors, iPhones, iPads, and related accessories
Troubleshoot issues related to Active Directory / Entra ID, user accounts, permissions, MFA, VPN, and remote access.
Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and related collaboration tools.

Service Desk Operations

Log, track, update, and resolve incidents and requests within the ticketing system, ensuring proper categorization, documentation, and SLA compliance.
Identify recurring issues and contribute to problem management by documenting root causes and solutions.
Create, update, and maintain knowledge base articles to improve first-contact resolution and reduce recurring incidents.

Collaboration & Continuous Improvement

Work closely with infrastructure, security, application, and third-party teams to resolve cross-functional issues.
Participate in various projects that includes system upgrades, deployments, and technology rollouts.
Provide feedback and recommendations to improve tools, processes, documentation, and user experience.
Assist in onboarding and mentoring junior support staff and provide guidance on escalation procedures.

User Support & Communication

Deliver clear, professional, and customer-focused communication with end users at all levels of the organization.
Provide support to users in both English and French.
Provide both remote and on-site support as required.
Manage multiple priorities effectively while maintaining a high level of service quality.

Qualifications & Experience

Diploma or degree in Information Technology, Computer Science, or a related field, or equivalent experience.
3 or more years of experience in an IT support or service desk environment, with demonstrable Level 2 responsibilities.
Strong troubleshooting experience in a Windows and Microsoft 365 environment.
Experience working with IT Service management tools (Ticketing system, remote control software, assets managements, etc).
Familiarity with ITIL concepts and service-oriented support models.
Fluency in English and French (spoken and written) is mandatory.

Technical Skills

Windows 11 troubleshooting and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Active Directory / Entra ID user and device management
Hardware and peripherals (laptops, printers, docking stations, mobile devices)
Network fundamentals (TCP/IP, DNS, DHCP, Wi Fi)
Ticketing systems and SLA-driven environments

Professional Skills

Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment
Strong organizational skills and attention to detail
Customer-focused mindset with a commitment to service excellence

Nice to Have

Experience in a manufacturing or enterprise environment
Endpoint management tools familiarity (Intune, SCCM, etc.)

Employee Benefits
As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including:

Extended health and dental coverage
Life insurance and accidental death & dismemberment (AD&D)
Short-Term and Long-Term disability coverage
Competitive compensation
Annual Profit Share Program
Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
Company Share Purchase Program with 25% Company contribution match
Career advancement opportunities

Stella-Jones is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Stella-Jones makes hiring decisions based solely on qualifications, merit, and business needs at the time.

#STELLAS

Quick apply

Refine Your Search

junior it technical support jobs in montréal qc

Technical Support Specialist II

IT Technician - Junior

Mapping Team Lead

Full Stack Developer

Manager, Court Orders Oversight (Bilingual)

System Development Analyst

Analyste Support IT / IT Support Analyst (Bilingual)

IT Systems Technician

Junior Fullstack Developer (Python)

Technical Support Specialist—IT analyst

Systems Administrator – Infrastructure (Montreal)

Java Developer

IT Specialist, Integration & Automation

Java Developer

Junior Accountant, Assurance (Winter 2027 or Fall 2027 or Winter 2028)

Senior IT Business Analyst

Aircraft Mechanical Systems Technician- Final Assembly Line (FAL)

Project Manager (Junior/Intermediate)

Junior Accountant, US Corporate Tax Services (Montreal)

Java Spark Developer

I want to receive the latest job alerts for junior it technical support in montréal qc

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected