Montréal Qc Passenger service agent Jobs – 14 Openings This Week

Agent Aspire Domestic Lounge ($20/h) YUL
Swissport International AG —Dorval, QC
- $20 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Serving
Agent BNC Lounge ($20/h) YUL
Swissport International AG —Dorval, QC
- $20 an hour
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Serving
Passenger Service Agent
Airway Interligne —Dorval, QC
- Part-time
- Spanish
- English
- High school diploma or GED
Quick apply
Customer Service Agent (Ramp) – YUL
Delta Airlines —Montréal, QC
- Weekends as needed
- Customer service
- English
- High school diploma or GED
5d
Agent Passager - Passenger Service Agent (Part Time) |YUL| French and English Fluent - Emirates
Menzies Aviation (Canada) Ltd —Dorval, QC
- Part-time
- English
- High school diploma or GED
- No university degree
Ramp Agent (Station Attendant) - Cargo
Air Canada —Dorval, QC
- $23.36–$38.15 an hour
- Full-time
- Heavy lifting
- Driving
- Profit sharing
- Dental care
11d
Agent du service à la clientèle – Customer Service Agent
The Landline Co —Pointe-Claire, QC
- $20 an hour
- Part-time
- No experience needed
- English
- High school diploma or GED
Quick apply
Chef d'équipe Agent Passager - Passenger Services Lead (Part Time) |YUL| English and French Fluent - Emirates
Menzies Aviation (Canada) Ltd —Dorval, QC
- Part-time
- English
- High school diploma or GED
- Team management
Cargo Warehouse Agent
Swissport International AG —Dorval, QC
- Weekends as needed
- English
- High school diploma or GED
- Continuous improvement
Agent de Déneigement / Snow Removal Agent - YHU Terminal
YHU Terminal —Longueuil, QC
- $27 an hour
- Weekends as needed
- Maintenance
- High school diploma or GED
- Communication skills
Quick apply
10d
Chef d’équipe – Déneigement / Snow Removal Lead - YHU Terminal
YHU Terminal —Longueuil, QC
- $31 an hour
- Weekends as needed
- High school diploma or GED
- Supervising experience
- Team management
Quick apply
10d

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Passenger Service Agent
Airway Interligne —Dorval, QC
Maîtrise de l'anglais et du français ; des compétences linguistiques supplémentaires telles que l'allemand, l'italien, l'arabe, le polonais, le russe,…
Quick apply
Agent Passager - Passenger Service Agent (Part Time) |YUL| French and English Fluent - Emirates
Menzies Aviation (Canada) Ltd —Dorval, QC
Require a valid driver’s license with a clear driving record. Lors de l'utilisation des passerelles, les agents des services aux passagers devront travailler à…

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Agent Aspire Domestic Lounge ($20/h) YUL

Swissport International AG -
Dorval, QC

Apply Now

Job details

Temporary | Part-time
$20 an hour

Qualifications

Microsoft Powerpoint
Microsoft Word
French
Serving
Computer operation
Personal protective equipment (PPE) use
Writing skills
Workplace safety policies
English
Complaint handling
High school diploma or GED
Client services
Customer service orientation
Cleaning and debris removal
Occupational Health and Safety (OHS) regulations
Organizational skills
Cleaning
Stocking
Guest services
Guest issue resolution
Communication skills

Full job description

Overview:

As aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.

If you have a passion for hospitality, enjoy meeting new people, and enjoy giving customers a great start to their travels in a bustling & exciting airport setting, then this is the role for you! Swissport operates 50+ airport lounges across the world under the brand name of “Aspire Lounges”.

Our lounges are not quite cafés or restaurants but offer a haven for guests looking for a comfortable seat, complimentary food and drinks, great WiFi, and a fantastic experience before their flight, no matter the reason for the journey.

Job Summary

The Lounge Agent will take care of the operations on a rotation basis related to the check-in process at the lounge, overseeing the buffet, replenishing the buffet, servicing guest requests, and cleaning up tables after client use.

Your activities

Always provide the passengers with an exceptional level of customer service
Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product, advising them of all available services and helping to maintain customer loyalty
Verify guest eligibility for lounge access based on membership status, ticket class, or other criteria
Address guest inquiries and resolve any issues or complaints promptly and professionally
Document guest feedback and report any incidents or maintenance needs to the Lounge Manager
Responsible for restocking shelves and coolers; assisted with inventory check
Collect dirties and support the back of the house, and ensure washroom checks are done
Prepare and handle duties, and monitor the alcoholic consumption of customers
Help serve customers in different areas of the lounge and bar
Carry out regular checks of all areas of the lounge to ensure a professional image, and follow up with maintenance works
Ensure proper cleaning procedures are followed, and that personal protective equipment (PPE) is worn at all times during the shift. Employees are expected to follow all health and safety regulations, enforced and updated by the company
Other duties assigned as directed by the Lounge Supervisor

Your profile

High School diploma or GED equivalent
Available to work 40 hours a week and start as early as 3 am based on the lounge's staffing needs, but flexible to work on various shifts (days, evenings, nights, weekends, holidays)
Strong communication skills in French & English, spoken and written
Passionate about customer service and must have relevant work experience
Experience in the Hospitality/F&B /F&B industry is an asset
Self-motivated and able to work independently
Attentive to detail and numerate
Ability to follow processes and procedures and apply a flexible approach when required
Communication and writing skills
Ability to use computers and knowledge to work with Microsoft applications (Word, Excel, PowerPoint)
Good organizational skills and the Ability to prioritize
Positive attitude
Ability to stand for long periods of time

What we offer

Competitive pay rate ($20/h)
Paid training
Group benefits (Insurance, RRSPs, etc.)
Free parking
Uniform

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and ensures that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

#P1

Apply Now

Refine Your Search

passenger service agent jobs in montréal qc

Agent Aspire Domestic Lounge ($20/h) YUL

Agent BNC Lounge ($20/h) YUL

Passenger Service Agent

Customer Service Agent (Ramp) – YUL

Agent Passager - Passenger Service Agent (Part Time) |YUL| French and English Fluent - Emirates

Ramp Agent (Station Attendant) - Cargo

Agent du service à la clientèle – Customer Service Agent

Chef d'équipe Agent Passager - Passenger Services Lead (Part Time) |YUL| English and French Fluent - Emirates

Cargo Warehouse Agent

Agent de Déneigement / Snow Removal Agent - YHU Terminal

Chef d’équipe – Déneigement / Snow Removal Lead - YHU Terminal

Other jobs to consider

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