Montréal Qc Printer repair technician Jobs – 11 Openings This Week

Field Service Technician (Copier/Printer Repair)
Peak Technologies —Montréal, QC
- Full-time
- Spanish
- English
- Windows
Quick apply
15h
Technicien De Service Extérieur/Field Service Technician (Montreal)
BFG Enterprise Services —Montréal, QC
- Weekends as needed
- Computer science
- Bachelor's
- No university degree
Quick apply
9d
Montreal Technician for Laser Printer / MFP / Plotter
Lasercorp —Montréal, QC
- $60–$80 an hour
- Full-time
- Customer service
IT On-site Support Technician
WSP —Montréal, QC
- $67,000–$97,200 a year
- Weekends as needed
- Bilingual
- Computer Science
- English
Technicien en informatique (Niveau 1)/Computer technician (Level1)
KABS —Saint-Hubert, QC
- Weekends as needed
- Windows
- Microsoft Office
- Travel
Quick apply
Technicien en Informatique (Niveau 3)/Computer Science Technician (Level 3)
KABS —Longueuil, QC
- Weekends as needed
- Bilingual
- English
- Windows
Quick apply
Bilingual Deskside Technician
Cognizant —Montréal, QC
- Full-time
- Bilingual
- Customer service
- English
- Wellness program
- Designated paid holidays
Desktop technician
CGI —Montréal, QC
- Full-time
- Bilingual
- English
- Windows
Quick apply
IT Store Support Technician
Ardene —Laval, QC
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Technicien sur la route
Ahearn & Soper —Saint-Laurent, QC
- Immediate opening
- Hybrid work
- Bilingual
- Computer science
- Engineering
- Mileage reimbursement
Quick apply
11d
PCBA Programmer/Technician
Mircom Group of Companies —Pointe-Claire, QC
- Analysis skills
- Organizational skills
Quick apply

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Field Service Technician (Copier/Printer Repair)

Peak Technologies -
Montréal, QC

Quick apply

Job details

Full-time
15 hours ago

Qualifications

French
Spanish
English
Windows
Computer skills
Business
Associate's degree
Dutch
Driving Licence

Full job description

For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.

JOB SUMMARY & SCOPE
Provide service and support for Peak Technologies supported equipment, in a timely manner, including, but not limited to, installations, repair, preventative maintenance, calibration and sales support. Maintain an organized, proactive system of territory management, utilizing current management reports and data provided. Demonstrate the ability to develop contingency and effective support plans for necessary guidance from senior peers. Continually evaluate and implement efficiency improvements in territory operation. Responsible for promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business with little supervision or direction. Focused on growing the business, treating every service event as a growth or lead generation opportunity. Maintain a positive attitude and demeanor, embracing change and influencing peers and team to do the same.

KEY ACCOUNTABILITIES

Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue to meet established business goals and guidelines.
Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls.
Provide accurate and timely documentation that details field activity, expenses, time reporting, and other information as required.
Provide exceptional customer service; ensure customer satisfaction is achieved when resolving customer/product issues and complaints.
Provide prompt, effective, and continuous communication with customers and internal stakeholders about service call status, ETA’s and resolution status.
Regularly interact and build strong relationships with internal and external customers.
Develop a working knowledge of Corporate and Service Department procedures and policies.
Installs, maintains, and repairs FHE (forms handling equipment)
Takes ownership of position and proactively engages in coordinating and scheduling servicing activities based on regional demands and priorities.
Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results; serve as a positive role model in creative thinking and in focusing on quality work.
Continuous training and self-development to learn Peak-Ryzex products and applications. Attend management approved seminars and training sessions as requested.
Complies with all safety policies, practices, and procedures.
Performs other duties/special projects as assigned.

EDUCATION + EXPERIENCE + KEY TRAITS

Near expert level technical background in electro-mechanical devices such as printers, kiosk/ATM devices, or equivalent experience.
Associate Degree desired or 2-4 years of equivalent work experience in field service, IT, or a similar industry.
Certification in information technology or process improvement desired.
Operates within division or department policy guidelines using independent judgment in achieving assigned objectives.
Reads and interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Escalates issues discovered while performing required tasks to minimize customer disruptions.
Prioritizes and handles multiple tasks simultaneously.
Strong computer skills and phone application skills using Microsoft Windows based programs is required.
Self-starter and motivated to perform effectively during times of high demand.
Ability to work from home with minimal supervision or guidance.
Must have a valid driver’s license and maintain a safe driving record.
Must be able to lift 50lbs without limitations or constraints.
Be able to travel throughout the country.
Be able to perform in high pressure environments.
Critical physical effort consisting of continuously standing, bending, and handling equipment.
Exposure to limited amounts of noise and paper dust.
Home office with 90% daily travel and up to 20% overnight travel to customer sites nationally.

TYPICAL PERFORMANCE TARGETS

SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
INNOVATION: Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS

Primary language used in daily operations is English. Additional primary company languages include Spanish, French and Dutch.
Read and interpret documents, procedure manuals and various correspondence from both internal and external
Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization

SUPERVISION

Role is not responsible for supervising direct or indirect reports

DECISION MAKING + REASONING

Able to take accountability and responsibility for business target delivery and decision making

WORKING RELATIONSHIPS

Peak Sales Order & Customer Service Teams
Peak Management Team

Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.

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Refine Your Search

printer repair technician jobs in montréal qc

Field Service Technician (Copier/Printer Repair)

Technicien De Service Extérieur/Field Service Technician (Montreal)

Montreal Technician for Laser Printer / MFP / Plotter

IT On-site Support Technician

Technicien en informatique (Niveau 1)/Computer technician (Level1)

Technicien en Informatique (Niveau 3)/Computer Science Technician (Level 3)

Bilingual Deskside Technician

Desktop technician

IT Store Support Technician

Technicien sur la route

PCBA Programmer/Technician

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