Inclusion without Exception
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.
It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.
Job Description :-
Pharmacy Roll Out Specialist:-
In this role, you will be responsible for supporting Pharmaprix pharmacy teams in Quebec as they transition to the pharmacy management system. You will provide hands-on implementation support, training, and validation activities to ensure each pharmacy is fully operational on the new system.
You will work closely with pharmacy teams, operations leaders, and technical support teams to ensure a smooth and successful system launch at each location.
What You’ll Do
Provide on-site or remote support and training to pharmacy teams during the transition to the pharmacy management system
Assist Pharmaprix locations in preparing for system conversion and go-live readiness
Validate that all operational and technical requirements are completed prior to launching the system in store
Support pharmacy staff in adopting new workflows and system processes
Identify opportunities to improve system adoption and operational efficiency
Liaise with pharmacy support teams, IT, operations leaders, and corporate stakeholders throughout the implementation process
Document and report technical issues or operational challenges encountered during deployment
Ensure pharmacies are fully functional and confident using the new system at launch
What You Bring
Experience working i n retail pharmacy environments, preferably in Pharmaprix or Shoppers Drug Mart locations
Familiarity with pharmacy management systems, with experience in AssystRx considered strong assets.
Strong ability to train and support pharmacy staff during system transition
Ability to travel frequently across Quebec to support store implementations ( ~ 80% travel)
Flexibility to work evenings, weekends, and variable schedules depending on store conversion timelines
Valid driver’s license and access to a reliable vehicle
Strong organizational skills and attention to detail when documenting processes and implementation activities
Ability to work independently and adapt quickly in a fast-paced rollout environment
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
- Strong hands-on experience with Oracle Data Guard (physical/logical), switchover, and failover operations
- Expertise in Oracle Multitenant architecture (CDB/PDB), upgrades, and PDB lifecycle management
- Solid experience with MS SQL Server Always On Availability Groups and failover clustering
- Advanced database performance tuning, query optimization, indexing, and capacity planning
- Experience performing database patching, minor/major upgrades, and vulnerability remediation
- Proven knowledge of backup and recovery tools (RMAN, SQL Server native, third-party solutions)
- Exposure to on-prem to cloud database migrations and modernization initiatives
- Working knowledge of database security, encryption, auditing, and access management
- Ability to support 24x7 production environments and participate in on-call rotations
Key Responsibilities
- Administer and support Oracle databases using Data Guard and Multitenant (CDB/PDB) architecture
- Manage MS SQL Server environments including Always On, clustering, and performance baselines
- Ensure high availability, disaster recovery readiness, and conduct regular DR drills
- Proactively monitor databases and resolve availability, performance, and capacity issues
- Plan and execute database upgrades, patching cycles, and maintenance activities
- Perform database restores and recovery during incidents and unplanned outages
- Support application teams with deployments, schema changes, and query optimization
- Participate in database migration projects across on-prem and cloud platforms
- Maintain operational documentation, SOPs, and runbooks
- Collaborate with infrastructure, cloud, security, and application stakeholders
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance wi th the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources
