Location:
Montréal, QC, CA Québec, QC, CA Ottawa, ON, CA Toronto, ON, CA
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Req ID: 54841
Jobs by Category: Health
Job Function: Clinical / Medical
Status: Part Time
Schedule: Regular
Description
Schedule & Location
Schedule: Part-time, Monday to Friday, (32 hrs per week)
Location: Remote
Create awesome experiences for our customers.
Who is TELUS Health?
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.
Our team and what we'll accomplish together
Our Wellbeing Assessment team is dedicated to fostering a healthier, more supportive environment for individuals by conducting virtual mental health screenings and providing personalized recommendations to help people feel their best.
Each year, our team evaluates the mental health and coping strategies of thousands of working professionals and executives — and your work directly influences the personalized care recommendations and wellbeing outcomes they receive.
Our team consists of experienced psychometrists and mental health screeners who are committed to understanding and addressing the unique needs of each person we serve. You'll work under the mentorship of a clinical psychologist who provides real-time guidance, quality oversight, and continuous professional development — ensuring you're always delivering gold-standard assessments. We're not just collecting data — we're empowering people to take control of their behavioural health.
What you'll do
As a Wellbeing Assessment Screener, you will provide personalized and exceptional service through the following activities:
Conduct interviews: You'll conduct in-depth, empathetic interviews with working professionals and executives to assess their mental wellbeing, identify stressors, and explore coping strategies in their unique work and life contexts.
Document insights: Write detailed notes from interviews, capturing key points such as strengths, areas of concern, and recommendations to improve wellbeing.
Integrate data: Combine questionnaire responses with interview findings to provide a comprehensive, integrated wellbeing assessment.
Complete reports: Create summary reports with tailored recommendations based on integrated data and clinical best practices.
Collaborate: Work closely with our team lead and clinical psychologist to refine recommendations, ensure quality, and continuously improve screening processes. Stay updated on behavioral health developments and emerging best practices.
Your week: You'll experience a mix of client interviews (conducted virtually), detailed documentation, data synthesis, and collaborative team huddles to discuss complex cases and drive continuous improvement.
Your goal: Empower clients with personalized strategies to improve their behavioural health and wellbeing.
What you bring
Must-haves:
Education: Bachelor's or Master's degree in psychology, social work, or a related mental health field
Direct client experience: Previous experience working with clients in a mental health, wellbeing, or counseling setting
Interview skills: Ability to conduct thorough and empathetic interviews to assess mental wellbeing
Data analysis: Proficiency in analyzing questionnaire data and integrating it with interview findings
Writing excellence: Strong writing skills to document interviews and compile comprehensive summary reports
Bilingual proficiency: Excellent verbal and written communication skills in both English and French to interact effectively with clients and colleagues
Confidentiality & professionalism: Demonstrated ability to manage multiple clients and cases efficiently while maintaining strict confidentiality and professional boundaries
Great-to-haves:
Familiarity with standardized assessment tools and mental health data analysis
Experience compiling detailed reports and care plans based on client assessments
Prior experience in a virtual or remote assessment environment
What we offer
Meaningful impact: Work that directly influences behavioural health outcomes for working professionals
Clinical mentorship: Guidance and professional development from an experienced clinical psychologist
Team culture: Collaborative environment focused on continuous learning and evidence-based practice
Flexible schedule: Part-time hours, Monday to Friday, 8am to 6pm EST
Remote work: Work from anywhere with a reliable internet connection
Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
#LI-Remote
Salary Range: $57,000-$105,000
Performance Bonus or Sales Incentive Plan: 0%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
Job Type: This is for a current vacancy
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
