Ready to step into the action? At Casino Nanaimo, our Dealer Training Program gives you everything you need to launch a rewarding career in Table Games. You’ll receive structured instruction, hands‑on coaching from experienced leaders, and the opportunity to build your skills in a supportive, high‑energy environment. If you enjoy connecting with people, thrive under pressure, and love learning something new every day, this is your chance to shine.
Our program is a comprehensive, immersive learning experience designed to prepare you for success as a certified Card Dealer. You’ll learn the fundamentals of Blackjack, game procedures, guest engagement, and table management in a fast‑paced, high‑energy setting. No prior dealing experience is required — just strong attention to detail, great energy, and a passion for delivering exceptional guest service.
This is a mandatory 10‑Day Training Course. Candidates must attend all scheduled dates and times to successfully complete the program and be eligible for hire as a Card Dealer.
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Week 1: August 4 to August 7 from 11:00am to 7:00pm
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Week 2: August 10 to August 14 from 11:00am to 7:00pm
Key Accountabilities
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Deals card games — learns and applies correct dealing procedures as taught in the training program
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Maintains table security — protects the integrity of the game, chips, and float
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Controls order of play — manages betting, closes wagers at the appropriate time, and follows all game rules
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Escalates disputes — refers irregularities, guest concerns, or suspicious activity to the Manager
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Verifies chip transactions — confirms refills, credits, and table chip movements
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Maintains workstation cleanliness — keeps the table and pit area tidy and organized
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Communicates effectively — collaborates with operational departments to support smooth table operations
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Builds guest relationships — engages guests professionally to enhance their gaming experience
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Ensures regulatory compliance — follows licensing laws, health and safety standards, and all statutory regulations
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Performs other duties as assigned or directed
Education and Qualifications
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Minimum 1 year customer service experience
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Exceptional communication and presentation skills
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Flexible availability — will require evenings, weekends, and overnights
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Serving It Right certification
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Ability to obtain a Gaming License
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Second language an asset
Work Environment Considerations
The work environment for this role includes standing for long periods of time and working non‑traditional hours, including regular weekend shifts, evenings, and holidays. Weekends are our busiest and most dynamic time, offering the opportunity to be at the center of the action during peak guest traffic, contribute to a high‑energy gaming atmosphere, and deliver exceptional service when the casino is at its most vibrant. This role is ideal for individuals who thrive in a fast‑paced environment and enjoy being part of the excitement on the gaming floor.
