Nepean, On Technical recruiter Jobs – 3 Openings This Week

Technical Support Specialist
Teldio —Ottawa, ON
- Full-time
- Maintenance
- Travel
- APIs
- Paid time off
- Flexible schedule
Quick apply
Resource Manager
High Tech Genesis —Ottawa, ON
- $50–$65 an hour
- Full-time
- Hybrid work
- English
- Organizational skills
- Communication skills
Quick apply
10d
DX Hybrid Hemostasis Application Consultantt
Siemens Healthineers —Ottawa, ON
- $83,500–$119,500 a year
- Full-time
- English
- Presentation skills
- Bachelor's
- Designated paid holidays
- Paid time off
9d

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Technical Support Specialist

Teldio -
Ottawa, ON

Quick apply

Job details

Full-time

Qualifications

Access control systems
Sales support
TCP
Software deployment
LAN
Process improvement
Maintenance
Bash (Unix shell)
Customer service orientation
Network support
APIs
IP networking
Customer support
Linux
Cross-functional collaboration
Python
Two-way radios
Debugging
Cross-functional communication
Help desk

Full job description

Technical Support Specialist

Teldio is seeking a technically skilled, customer-focused team member to join our Support team. You’ll play a key role in helping customers deploy, configure, and maintain Teldio’s software and hardware solutions that integrate two-way radios, video management systems (VMS), access control, and other physical security infrastructure.

This is not a call-center role - you’ll be hands-on with real-world systems, working closely with partners and customers to diagnose complex issues, provide expert guidance, and ensure smooth deployments and reliable performance. You will be working both independently and as part of a team to create a great experience for our customers.

If you thrive on solving problems, enjoy diving into diverse technologies, and take pride in helping customers succeed, this could be a great fit.

What You Will Be Doing

Customer Support & Troubleshooting

Guide partners, customers, and internal teams through technical software installs, upgrades, and issue resolution.
Use diagnostic tools and your technical intuition to troubleshoot issues involving radios, VMS, access control, networks, and I/O systems.
Reproduce, document, and resolve technical issues efficiently while maintaining strong communication with stakeholders.
Maintain detailed records of support interactions using company tools to ensure visibility and continuity across the team.
Write and maintain knowledge base articles and support documentation to reduce future escalations.
Collaborate with Engineering to escalate and track product bugs or feature requests as needed.

Cross-Functional Collaboration

Support internal teams (Sales, Operations, QA) by providing technical insight and field feedback.
Help optimize deployment and support processes for efficiency and customer satisfaction.
Contribute to team initiatives that improve response times, product quality, and customer experience.

What We’re Looking For

Required Traits and Skills

Strong ownership mindset — you see problems through to resolution.
Excellent troubleshooting and diagnostic skills across networking (LAN/WLAN, TCP/IP), I/O, serial comms, and systems integration.
High comfort level with Linux environments and command-line tools.
Clear and professional communicator — able to adapt explanations for both technical and non-technical audiences.
Self-motivated and organized, with the ability to manage multiple priorities effectively.

Preferred Experience

2+ years in technical support or systems integration environments.
Experience with physical security systems such as VMS, access control, or two-way radio networks is a strong asset.
Familiarity with writing or maintaining technical documentation.
Bonus: any experience with scripting (Bash, Python) or API integrations.

Role Logistics
On-site position in Ottawa. Occasional travel may be required for customer deployments or training.

Perks and Benefits

Comprehensive medical coverage
Flexible work hours and PTO (vacation and sick days)
A collaborative, tight-knit team solving meaningful technical problems
Opportunities to work with innovative technologies across physical security, communications, and IoT

Principals only - no agencies or recruiters.

Quick apply

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technical recruiter jobs in nepean, on

Technical Support Specialist

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DX Hybrid Hemostasis Application Consultantt

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