Newfoundland And Labrador Help desk Jobs – 13 Openings This Week

Salesforce Analyst
StandardAero —St. John's, NL
- Full-time
- Salesforce
- Travel
- Communication skills
- Disability insurance
- Paid time off
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
9d

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Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
Un minimum de deux ans d'expérience dans un rôle de service à la clientèle ou d'assistance technique (dépannage, configuration, installation, suivi des…
$23–$26 an hour
9d

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Manager, IT Service Desk
Ontario Power Generation —Oshawa, ON
Education Level: Post-secondary education in Information Technology, Computer Science, Information Systems, or a related discipline (college diploma or…
$111,000–$161,000 a year
14d
Customer Service/Administrative Assistant
Partners in Credit Inc —Thornhill, ON
Communicate with clients via telephone and email. Customer relationship management: 1 year (preferred). This role offers the opportunity to work in a dynamic…
$3,200–$3,500 a month
Quick apply
8d

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Salesforce Analyst

StandardAero -
St. John's, NL

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Job details

Full-time

Qualifications

Jira
Salesforce
Communication skills
SDLC

Full job description

Salesforce Analyst

St. Johns, NL or Winnipeg, MB

Build an Aviation Career You’re Proud Of

At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.

We are looking for a skilled Salesforce Analyst to support and manage our Salesforce environments at StandardAero. This role focuses on org administration, platform optimization, project coordination, user support, and maintaining system integrity and security.

What you'll do:

Salesforce Administration

Manage overall Salesforce org health and platform performance.
Oversee installed packages, upgrades, and compliance.
Plan and prepare for quarterly Salesforce releases and product retirements.
Ensure custom code and automations remain compliant.
Monitor data quality, user activity, license usage, and security benchmarks.
Reduce technical debt and review email audit logs.

Project & Development Support

Lead Salesforce-related projects and manage schedules and deliverables.
Gather requirements from business SMEs and review analysis and design (A&D) documentation.
Coordinate the software development lifecycle, releases, and sandbox refreshes.
Prioritize and manage developer workload.

User Support & Helpdesk

Manage Jira service requests and maintain SLA performance.
Provide Tier 1 support for key Salesforce users.
Oversee onboarding/offboarding and review HR termination reports.

Back up & Recovery

Manage backups for production and sandboxes.
Investigate backup issues and re-authenticate after sandbox refreshes.

Basic Qualifications:

2+ years of experience as a Salesforce Administrator, Analyst, or related role.
Strong understanding of Salesforce configuration, automation, and platform tools.
Familiarity with SDLC, sandbox management, and release coordination.
Strong problem-solving abilities and attention to detail.
Willingness to travel domestically

Desired Skills:

Experience with user support and IT service management tools (e.g., Jira).

Benefits that make life better:

Comprehensive Healthcare
Pension Plan,100% company match; up to 5% vested
Paid Time Off starting on day one
Bonus opportunities
Health- & Dependent Care Flexible Spending Accounts
Short- & Long-Term Disability

#LI-AB1

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Salesforce Analyst

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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