niagara on the lake, on concierge hôtel Jobs – 12 Openings This Week

SPA CONCIERGE
Vintage Hotels —Niagara-on-the-Lake, ON
- Part-time
- Sales
- Hotel
- High school diploma or GED
Kitchen Helper/Dishwasher
Marriott on the Falls Hotel —Niagara Falls, ON
- $17.60 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
- Dental care
Quick apply
Night Auditor/Front Desk Agent
Sweetwater Group —Queenston, ON
- $22–$23 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
9h
SPA CONCIERGE
Lais Hotel Properties L —Niagara-on-the-Lake, ON
- $18.48 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
Quick apply
VIP Lounge - Concierge Lounge
Canadian Niagara Hotels Group —Niagara Falls, ON
- $17.60 an hour
- Full-time
- Microsoft Excel
- Hotel
- High school diploma or GED
- Dental care
Quick apply
REGISTERED MASSAGE THER
Vintage Hotels —Niagara-on-the-Lake, ON
- CPR Certification
- Sales
- Sanitation
Kitchen Helper/Dishwasher
Canadian Niagara Hotels Group —Niagara Falls, ON
- $17.60–$22.60 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Kitchen experience
- Dental care
Quick apply
REGISTERED MASSAGE THER
Lais Hotel Properties L —Niagara-on-the-Lake, ON
- CPR Certification
- Sales
- Sanitation
Quick apply

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concierge hôtel jobs near niagara on the lake, on

SPA CONCIERGE

Vintage Hotels -
Niagara-on-the-Lake, ON

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Job details

Part-time

Qualifications

Computer operation
Sales
Upselling
Post-secondary education
High school diploma or GED
Computer skills
Communication skills
Time management

Full job description

Vintage Hotels is currently seeking a Spa Concierge to join our growing team!

Job Title: Spa Concierge
Location: Niagara-on-the-Lake, ON
Property: Prince of Wales Hotel & Spa

This posting is for an existing vacancy within Lais Hotel Properties Limited.

Position Summary: To welcome and greet clients, service their wishes and administer required documentation to spa appointments and facility. This is done with the utmost professionalism and friendliness and in an efficient manner consistent with the operation of a first-class spa treatment facility.

Duties and Responsibilities:

Primary Responsibilities:

Providing personalized and exceptional guest service at every given opportunity
Meeting established up-selling and sales goals
Welcomes each and every spa Guest, whether hotel guest, member or day guest
Assists clients to check in and out of the spa for appointments, fitness and classes
Responds to telephone inquiries in a manner exceeding customer expectations, while asking probing questions in an attempt to up-sell and fulfill every client request
Having a thorough knowledge of Lais Hotel Properties’ products and services
Suggesting additional products and services meeting our Guests’ specific preferences
Assessing Guests’ individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests’ product or service needs
Fulfills requests for amenities within the Spa and facilities requests for services within the hotel, town and elsewhere, adopting a “never say no” approach
Performs the cash reconciliation procedure daily and tracks the cash flow on the squirrel system
Responds to Guest concerns and inquiries as required
Take ownership of issues and follows-up accordingly
Assist Service Providers where necessary to provide a premiere treatment experience
Ensure every Client is given the opportunity to provide feedback on the treatments, facilities and service they have received
Offers to book future appointments at the end of the Guest’s visit
Perform sales functions to promote the spa facility and products
Monitors the distribution of robes, towels, slippers and locks to each Guest
Circulates throughout the spa on a regular basis to offer water, fresh towel or any other need a guest may have
Ensures that all area around the pool and the spa are kept tidy and appealing to the hotel and the spa guests
All other duties as assigned

Professional Requirements :

Minimum of a high school diploma
Post-secondary education desirable
Basic computer skills required
Previous up-selling and/or sales experience is considered an asset

Personal Attributes:

Must have excellent communication skills both written and oral
Must have a pleasant outgoing personality
Must be self-motivated and have good time management skills
Confidence in selling and up-selling products and services
Positive sales-oriented personality
Desire to meet goals
Ethical and honest

Questions, quoting the job title and location, may be directed to [email protected]

Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Apply Now

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concierge hôtel jobs in niagara on the lake, on

SPA CONCIERGE

Kitchen Helper/Dishwasher

Night Auditor/Front Desk Agent

SPA CONCIERGE

VIP Lounge - Concierge Lounge

REGISTERED MASSAGE THER

Kitchen Helper/Dishwasher

REGISTERED MASSAGE THER

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