North Bay On Front desk agent Jobs – 2 Openings This Week

Guest Service Agent
Holiday Inn Express Suites North Bay —North Bay, ON
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Service Agent/Night Auditor
Best Western North Bay —North Bay, ON
- From $17.60 an hour
- Part-time
- Bilingual
- Microsoft Word
- Hotel
Quick apply

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Guest Service Agent/Night Auditor
Best Western North Bay —North Bay, ON
Answer switchboard, reservations and wake up calls, efficiently and in accordance with standards of proper telephone etiquette.
From $17.60 an hour
Quick apply

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Dental treatment coordinator/front desk/Receptionist
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Security Concierge
FirstService Residential —Aurora, ON
Must possess a valid Ontario Security License. Provide assistance/ support by answering customer inquiries and direct as required. Must be able to lift 50 lbs.
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Guest Service Agent

Holiday Inn Express Suites North Bay
North Bay, ON

Quick apply

Job details

Part-time

Qualifications

Computer operation
Workplace safety policies
Filing
English
High school diploma or GED
Sales orientation
Computer skills
Guest services
Phone etiquette
Business
Suggestive selling
Cash handling
Communication skills

Full job description

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

To Learn more about InnVest visit https://innvesthotels.com/ (https://innvesthotels.com/)

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