north york, on it helpdesk specialist Jobs – 14 Openings This Week

IT Infrastructure & Security Specialist
Frontier Dental Supply —Markham, ON
- $80,000–$100,000 a year
- Full-time
- Hybrid work
- Azure
- ERP systems
- Maintenance
- Dental care
- Paid time off
IT Security Governance & Compliance Specialist
YM INC. —North York, ON
- $65,000–$75,000 a year
- Full-time
- In-person
- Store discount
- Dental care
Quick apply
10d
IT Service Desk Specialist
First National Financial —Toronto, ON
- $52,440–$68,995 a year
- Full-time
- Windows
- Microsoft Office
- In-person
Quick apply
2d
IT Support Specialist
Westerkirk —Toronto, ON
- $80,000–$95,000 a year
- Full-time
- Hospitality
- Azure
- Customer service
- Disability insurance
- Dental care
Quick apply
1d
IT Helpdesk Administrator
Jonas Software —Markham, ON
- $70,000–$75,000 a year
- Full-time
- Azure
- Bachelor's
- No university degree
1d
Tier 1 IT Helpdesk Support Specialist - Bilingual
Infoya Inc. —Toronto, ON
- $20–$24 an hour
- Full-time
- Hybrid work
- Bilingual
- Oracle
- Customer service
- Work from home
- Flexible schedule
Quick apply
14d
IT & Workplace Experience Specialist
Banyan Software —Toronto, ON
- $70,000–$95,000 a year
- Microsoft Excel
- In-person
- Communication skills
Quick apply
Product Support Technician
Jonas Software —Markham, ON
- $55,000–$60,000 a year
- Full-time
- CRM software
- Hospitality
- Computer Science
VIP Guest Specialist
Four Seasons —Toronto, ON
- $55,000–$65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
6d
STF: Business Application Analyst
MSP OPERATIONAL CORP —Toronto, ON
- $110,000–$125,000 a year
- Full-time
- Customer service
- Analysis skills
- Supervising experience
Quick apply
Infrastructure Support Engineer
Mjolnir Security —Toronto, ON
- $65,000–$80,000 a year
- Full-time
- Azure
- Linux
- In-person
- Relocation assistance
Quick apply

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IT Helpdesk Administrator
Jonas Software —Markham, ON
College diploma or university degree in a technical field and 3 - 5+ years IT Helpdesk or equivalent work experience.
$70,000–$75,000 a year
1d
Tier 1 IT Helpdesk Support Specialist - Bilingual
Infoya Inc. —Toronto, ON
Working knowledge of ITIL concepts (certification is a plus). They respond to inquiries, provide guidance, and ensure that users receive prompt and accurate…
$20–$24 an hour
Quick apply
14d

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it helpdesk specialist jobs near north york, on

IT Infrastructure & Security Specialist

Frontier Dental Supply -
Markham, ON

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Job details

Permanent | Full-time
$80,000–$100,000 a year

Qualifications

SFTP
Cloud infrastructure
System administration
Azure
ERP systems
Maintenance
E-commerce
Databases
SQL
IT infrastructure
Firewall
AWS
Incident response
Scripting
Computer networking
SharePoint
SaaS
AI
Data warehouse
PowerShell
Help desk
VPN

Full job description

Role Overview

We are seeking an IT Infrastructure & Security Specialist to join our IT Operations team. This role combines cloud infrastructure management, cybersecurity operations, networking, and L1/L2 technical support.

The ideal candidate has strong experience managing Microsoft 365, Azure, AWS infrastructure, networking, and enterprise systems, while also supporting internal users and maintaining secure, reliable IT operations in a fast-growing organization. The role also plays an important part in maintaining Frontier’s security posture, including security tooling, monitoring, and internal security awareness initiatives.

Key Responsibilities

Infrastructure & Cloud Operations

Administer and maintain Microsoft 365 services including Entra ID (Azure AD), Exchange Online, SharePoint, endpoint management, and security configurations.
Support and maintain Azure and AWS cloud infrastructure, including virtual networks, access controls, system monitoring, and connectivity.
Manage VPN connectivity, networking infrastructure, firewalls, and virtual networks to ensure secure and reliable connectivity across systems and users.
Maintain and support SFTP servers and secure file transfer processes used for business integrations.
Assist with maintenance, monitoring, and troubleshooting of SQL databases supporting internal applications and integrations.
Administer and support VoIP and cloud telephony platforms (such as RingCentral), including user provisioning, call routing, integrations, and troubleshooting.

Cybersecurity

Administer and monitor Microsoft Defender and other enterprise security platforms used for endpoint, identity, and email protection.
Investigate security alerts, assist with incident response, and support vulnerability remediation and access management practices including MFA enforcement.
Help maintain Frontier’s overall security posture through monitoring, policy enforcement, and collaboration with leadership on security initiatives.
Lead internal security awareness initiatives, including employee security training programs and simulated phishing campaigns.
Coordinate with external security vendors to conduct periodic penetration testing and vulnerability assessments, including managing testing scope, scheduling, remediation tracking, and follow-up verification.

IT Support & Business Systems

Provide L1–L2 technical support for employees across the organization, troubleshooting issues related to Microsoft 365, ERP, networking, and SaaS platforms.
Manage user provisioning, permissions, device setup, and access controls across enterprise systems.
Collaborate with internal teams to resolve system issues, improve reliability, and document processes and solutions.

Required Qualifications

5–7+ years of experience in IT infrastructure, systems administration, or similar roles.
Hands-on experience administering Microsoft 365 environments, including identity and security management.
Experience managing Azure and AWS cloud infrastructure.
Strong knowledge of networking, VPNs, firewalls, and virtual networks.
Experience supporting IT Helpdesk / L1-L2 support in a business environment.
Experience maintaining SFTP servers and secure file transfer processes.
Experience with SQL database maintenance, backups, and troubleshooting.
Experience supporting ERP systems (preferably Acumatica) and other SaaS business applications.
Experience administering Microsoft Defender or comparable enterprise security platforms.

Nice to Have

Experience with PowerShell or scripting for automation
Experience working in e-commerce environments
Experience supporting or maintaining infrastructure for chatbots, AI tools, or conversational platforms
Experience supporting or maintaining data warehouse infrastructure and data pipelines

Job Types: Full-time, Permanent

Pay: $80,000.00-$100,000.00 per year

Benefits:

Casual dress
Company events
Dental care
On-site parking
Paid time off
Vision care
Work from home

Work Location: Hybrid remote in Markham, ON

Apply Now

Refine Your Search

it helpdesk specialist jobs in north york, on

IT Infrastructure & Security Specialist

IT Security Governance & Compliance Specialist

IT Service Desk Specialist

IT Support Specialist

IT Helpdesk Administrator

Tier 1 IT Helpdesk Support Specialist - Bilingual

IT & Workplace Experience Specialist

Product Support Technician

VIP Guest Specialist

STF: Business Application Analyst

Infrastructure Support Engineer

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