Powered by Passion. United by Purpose. Build for Impact.
At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.
We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.
From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.
We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.
Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities - and we’re just getting started.
This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.
So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.
** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **
Job Description
The Provincial Youth Outreach Worker (PYOW) plays a critical role in advancing MLSE LaunchPad’s mandate to support youth facing barriers to access and opportunity through sport, skills development, mentorship, and community connection. This role is responsible for developing and delivering prevention-focused, early intervention, and outreach initiatives for youth and families connected to MLSE LaunchPad and residing in priority communities, including Regent Park, St. James Town, Moss Park, and the Esplanade.
The PYOW actively engages youth who may be disconnected from school, employment, or community supports and works to facilitate pathways into MLSE LaunchPad programs and wraparound services. Through strengths-based, trauma-informed, and relationship-centered practice, the PYOW provides individualized support, advocacy, and service navigation while fostering strong partnerships with families, community organizations, and service providers. The overarching goal is to empower youth to build confidence, skills, and sustainable pathways toward positive life outcomes.
Position Type: Full-time Contract Until March 31, 2027
Outreach and Relationship Building:
Proactively reach out and establish rapport with underserved youth in priority communities
Identify concerns and barriers faced by youth in their communities
Engage youth in dialogue to comprehend their needs, goals, aspirations, and skills.
Identify necessary services while addressing barriers to access
Provide one-on-one support, case management, advocacy, and referrals across various domains such as employment, housing, legal aid, mental health, and volunteering
Share information about MLSE LaunchPad programs, community events, job fairs, recreation opportunities, and leadership development initiatives
Work collaboratively with local service providers to ensure youth have access to relevant programs
Develop, maintain, and strengthen relationships with youth (ages 6 to 29), organizations and communities.
Respond to requests and inquiries from community groups
Support local programs offered to youth
Lead, develop, and implement community outreach activities such as workshops and events
Partnership Development and Coordination
Support the development, strengthening, and stewardship of relationships with community-based organizations, grassroots groups, schools, and service providers within priority neighbourhoods
Act as a key point of contact for community partners, ensuring consistent communication, follow-up, and alignment with shared goals
Collaborate with internal teams to identify partnership opportunities that enhance youth access to programs, services, and wraparound supports
Coordinate and support joint initiatives, referrals, workshops, and community-based activities in collaboration with partner organizations
Support a values-aligned partnership approach grounded in equity, trust-building, anti-oppressive practice, and community voice
Community Engagement:
Build and maintain positive relationships with local community groups, schools, and service providers
Regularly participate in community meetings and partner in festivals and cultural events
Data Management and Reporting:
Maintain statistics, including service delivery, referrals, and follow-up
Track engagement metrics and contribute to reporting requirements as needed
Perform other duties as required
Professional Development:
Qualifications:
Education:
Experience:
1-2 years’ experience working with youth engagement, community and program development and working successfully with community partners
Demonstrated ability and experience in working with marginalized youth, their families, newcomers and diverse youth populations living in under-served communities is an asset
Certification & Requirements
Certification in First Aid,
Mental Health First Aid and/or Crisis Prevention & Intervention (CPI)
Current, or are willing to get, a Vulnerable Sector Check
Ability to access reliable transport for travel within the GTA
Knowledge, Skills and Competencies
Demonstrates a commitment to inclusive diversity and anti-oppressive practices is an asset
Demonstrated ability to work in a team environment is an asset
Knowledge of adolescent developmental theory and the Stages of Change theory and specific issues related to at risk youth is an asset
Understanding of the complex issues facing our clients is an asset
Appreciation of the importance of engaging youth and families from a trauma informed strengths-based relationship-based approach is an asset
Sensitivity to and ability to work with a diverse client and staff group is an asset
Sound knowledge of the issues facing priority neighbourhood communities in Toronto is an asset
Effective communication and active listening skills
Interpersonal skills and problem-solving abilities. Collaboration and time management skills
Knowledge of relevant community resources is an asset
Operating using an Anti-Black Racism lens is an asset
Advocacy skills and commitment to ongoing learning
Physical Requirements
To some extent, this position requires walking within the community.
Job Posting Compensation Range/Rate:
$50,000 to $55,000
We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop.
At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.
