North York On Help desk analyst Jobs – 57 Openings This Week

Deskside Support Analyst (Onsite)
Compugen Inc —Toronto, ON
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
Business Analyst for Metal
BMO Financial Group —Toronto, ON
- $75,900–$141,900 a year
- Full-time
- Microsoft Excel
- Inventory management
- Data analysis skills
- Tuition reimbursement
- Life insurance
L1 Support Analyst
Coreio Inc —Woodbridge, ON
- $23–$28 an hour
- Temporary
- Customer service
- Windows
- Microsoft Office
Quick apply
Endpoint Systems Support Analyst
Tangerine Bank —Toronto, ON
- Computer science
- Microsoft Outlook
- Computer Science
- Tuition reimbursement
IT Support Specialist
Smith and Long —Etobicoke, ON
- $55,000–$75,000 a year
- Immediate opening
- AutoCAD
- Windows
- Travel
- Dental care
- Paid time off
Quick apply
10d
Technical Support Agent (Part-time)
Staples —Richmond Hill, ON
- $42,500–$53,100 a year
- Part-time
- Bilingual
- English
- Windows
- Dental care
IT Service Desk Analyst-Full-Time-Downsview
Serco North America —Downsview, ON
- Part-time
- Computer Science
- Bachelor's
- Computer networking
6d
IT Support Analyst
COSCO SHIPPING Lines (Canada) Inc. —Mississauga, ON
- From $52,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
- Dental care
- Vision care
Quick apply
14d
IT Helpdesk Support
MyHealth Partners Inc. —Toronto, ON
- Azure
- Microsoft Outlook
- Computer Science
- Dental care
- Paid time off
Quick apply
14d
End User Support Analyst
KPMG —Toronto, ON
- $47,000–$71,500 a year
- Weekends as needed
- Microsoft Excel
- Analysis skills
- Recruiting
Product Manager
PropTx Innovations Inc —North York, ON
- $90,000–$110,000 a year
- Overtime
- Computer Science
- PMP
- Engineering
- Dental care
- Paid time off
Quick apply
information technology (IT) support technician
Roca Networks Inc. —Markham, ON
- $35–$37 an hour
- Overtime
- English
- Bachelor's
- Computer networking
7d
Junior Financial Systems Analyst
Edgeworx Solutions —Toronto, ON
- $45,000–$60,000 a year
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Bachelor's
- Dental care
- Paid time off
Quick apply
22h
Supervisor, Service Desk (Onsite)
Compugen Inc —Richmond Hill, ON
- $65,000–$75,000 a year
- Overtime
- Hybrid work
- Microsoft Access
- Azure
- Computer Science
Global Service Desk (GSD) Analyst
Long View Systems —Toronto, ON
- $22 an hour
- Temporary
- Hybrid work
- Customer service
- Communication skills
Helpdesk Analyst
The Syscomm Group —Greater Toronto Area, ON
Software Analyst Intern (Fall 2026, 12 months)
Hitachi Rail —Toronto, ON
- $23–$30 an hour
- Full-time
- Hybrid work
- Computer science
- Master's degree
- SQL
Application Support Analyst- Payments and Core Banking Engineering (Spanish/English)
Scotiabank —Toronto, ON
- Weekends as needed
- Bilingual
- Spanish
- Azure
- Tuition reimbursement
Level 2 IT Support Analyst (Helpdesk Lead)
Polar Racking —Mississauga, ON
- $65,000–$85,000 a year
- Full-time
- SharePoint
- Time management
Quick apply
Bilingual IT Support Analyst
DWF —Toronto, ON
- Up to $75,000 a year
- Full-time
- Bilingual
- Azure
- Customer service
- Dental care

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help desk analyst jobs near north york on

Deskside Support Analyst (Onsite)

Compugen Inc -
Toronto, ON

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Job details

$50,000–$65,000 a year

Qualifications

ITIL Certification
Microsoft Outlook
Computer Science
LogMeIn
Windows
Bachelor's
Scripting
ServiceNow
Communication skills
PowerShell
CompTIA A+
Intune
Time management

Full job description

Job Title/Titre d'emploi

Deskside Support Analyst (Onsite)

Vacancy No / Numéro de poste vacant

VN9330

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Toronto, ON

Pay Range / Rémunération

Base Compensation: $50000-$65000 Annually *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $50000-$65000 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Yes

Job Details/Détails du poste

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

The Deskside Support Analyst provides on-site technical support at a campus location within a large enterprise financial services environment. This role installs, configures, relocates, and troubleshoots end-user hardware, software, mobile devices, and collaboration technologies while ensuring compliance with security, audit, and regulatory standards.
The analyst coordinates warranty repairs, manages campus spare equipment, and maintains accurate asset and ticket records within the enterprise ITSM platform (e.g., ServiceNow). Working closely with centralized engineering and infrastructure teams, the role supports device staging, deployments, refresh initiatives, onboarding/offboarding activities, and campus technology projects.
Acting as a trusted technical partner, the Deskside Support Analyst delivers timely resolutions, provides white-glove support for senior stakeholders, and meets defined service levels within a secure, fast-paced enterprise environment.

Key Responsibilities:

Troubleshoot and resolve issues across Windows 10/11, Microsoft 365, and core workplace applications (Outlook, Teams, OneDrive, browsers).
Perform user and access administration, including shared drives, printers, and collaboration permissions, while supporting secure access requirements.
Support endpoint management activities, including Intune-related application, policy, and device compliance troubleshooting.
Deliver hardware and peripheral support (laptops/desktops, docks, monitors, printers), including basic diagnostics and coordination of OEM repairs.
Execute IMAC activities (installs, moves, adds, changes), including workstation setups, desk moves, refreshes, and device swaps.
Manage the full ticket lifecycle, ensuring accurate documentation, categorization, timely updates, appropriate escalation, and clean closure.
Maintain parts inventory and deployment logistics, including device staging, secure handoff, returns, and coordination with central teams.
Provide white‑glove/VIP support with professionalism and clear communication, adhering to security, safety, and regulatory requirements.
Support occasional overtime for priority incidents and move events, as required.

Skills & Qualifications:

Technical Diploma or University degree in Computer Science or a related field.
A+ Certification required; ITIL v3/v4 certification preferred.
Minimum 3 years of enterprise deskside/end‑user support experience.
Strong knowledge of Windows 10/11, Microsoft 365, and common enterprise browsers.
Proven troubleshooting skills across hardware, software, and network connectivity.
Working knowledge of Intune and endpoint management concepts.
Experience using ITSM/ticketing tools (e.g., ServiceNow, Cherwell) with strong ticket hygiene and customer communication.
Familiarity with asset management practices, including tagging, lifecycle tracking, inventory control, and accurate CI/asset updates.
Basic experience with PowerShell scripting for troubleshooting or automation.
Experience supporting users via remote support tools (e.g., LogMeIn Rescue or equivalent).
Excellent written and verbal communication skills with a customer‑first mindset.
Strong time management, ability to prioritize in a high‑volume, multi‑site environment, and comfort working independently or as part of a team.
Ability to follow established processes and procedures consistently and accurately.
Comfortable working in a regulated environment with strict security, privacy, and compliance requirements.
Ability to successfully complete pre‑employment screening aligned with client and role requirements.

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply Now

Refine Your Search

help desk analyst jobs in north york on

Deskside Support Analyst (Onsite)

Business Analyst for Metal

L1 Support Analyst

Endpoint Systems Support Analyst

IT Support Specialist

Technical Support Agent (Part-time)

IT Service Desk Analyst-Full-Time-Downsview

IT Support Analyst

IT Helpdesk Support

End User Support Analyst

Product Manager

information technology (IT) support technician

Junior Financial Systems Analyst

Supervisor, Service Desk (Onsite)

Global Service Desk (GSD) Analyst

Helpdesk Analyst

Software Analyst Intern (Fall 2026, 12 months)

Application Support Analyst- Payments and Core Banking Engineering (Spanish/English)

Level 2 IT Support Analyst (Helpdesk Lead)

Bilingual IT Support Analyst

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