Nova Scotia Funeral director Jobs – 2 Openings This Week

Sales Professional - Outside Sales
Dignity Memorial —Halifax, NS
- $17 an hour
- Weekends as needed
- Bilingual
- CRM software
- Customer service
Quick apply
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- High school diploma or GED
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Sales Professional - Outside Sales

Dignity Memorial -
Halifax, NS

Quick apply

Job details

Full-time
$17 an hour
2 days ago

Qualifications

Bilingual
CRM software
Computer operation
Pre-sales stakeholder presentations
Outbound sales
Customer relationship building
Customer service
Client inquiry handling
Lead generation
Client relationship development
High school diploma or GED
Presentation skills
Sales orientation
Customer service orientation
Prospecting
Door-to-door
Computer skills
Client consultation
Client interaction
Driving Licence

Full job description

Our associates celebrate lives. We celebrate our associates.

Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.

Job Responsibilities

Lead Generation

Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards
Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars
Obtains referrals from families served by the location by following up through visits with families after the service
Networks and builds community and civic relationships
Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families
Maintains and tracks activity levels to ensure productivity
Remains flexible with schedule to achieve results; often works nights and weekends

Build Relationships with Families

Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through
Responds to client inquiries in a timely, respectful, sensitive and professional manner
Supports families in time of grief with acts of kindness
Connects with families through listening, honest communication and genuine concern
Develops an understanding of each family’s unique needs and offers solutions that provide value to them
Stays in touch with families to ensure satisfaction
Prepares for all appointments and performs all procedures with professionalism and attention to detail
Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships
Builds trust-based relationships to earn the right to ask for referrals
Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
Acts as one team, setting arrangement continuation visits within two to three days after the service
Shares family concerns with rest of the SCI team

Minimum Requirements

Education

High school education or equivalent
1-2 years of college or equivalent experience

License

Current state/province issued driver’s license with an acceptable driving record
In states/provinces where required, must hold a Funeral Directors License to perform this role

Experience

Sales experience or one to two years industry experience or equivalent education
Previous experience with Customer Relationship Management (CRM) systems is a plus

Knowledge, Skills and Abilities

Basic computer and technology skills within a sales environment
Ability to work well in a team, as well as independently
Ability to work beyond “standard” hours as the need arises
Good driving record
Good work ethic
High-level of integrity
Creative, outgoing and energetic
Comfortable presenting in front of others
Desire to help others
Bilingual, knowledge of another language is a plus

The estimated total target for this position in the first year typically ranges from $40,000 to $100,000 annually, considering of a strong commission-based incentive structure and base pay. In subsequent years, sales professionals commonly earn 100,000 to 150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
(Note: The position includes an hourly rate of 17.00$ as part of the total compensation structure.)

Postal Code: B3S 0E1

Category (Portal Searching): Sales

Job Location: CA-NS - Halifax

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