nova scotia it help desk Jobs – 16 Openings This Week

Deskside Support Analyst - Onsite
Compugen Inc —Halifax, NS
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
Service Desk/Network Support
Municipality of Pictou County —Pictou, NS
- From $60,177.59 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Wellness program
- Paid time off
Quick apply
1d
IT Project Analyst
Protocase Inc./45Drives Ltd. —Sydney, NS
- $54,000–$57,000 a year
- Full-time
- Customer service
- Linux
- Dental care
- Life insurance
Quick apply
7d
Clinical Service Desk
NTT Ltd —Halifax, NS
- $34,387–$47,760 a year
- Overtime
- English
- High school diploma or GED
- Travel
In-House Security Tech Support
Wilsons Security —Dartmouth, NS
- Full-time
- Analysis skills
- Communication skills
Quick apply
Field Support Analyst
Halifax Regional Municipality —Halifax, NS
- $44.15 an hour
- Full-time
- Computer science
- Computer Science
- Customer service
1d
Senior Software Developer (Next JS)
Resulta —Bedford, NS
- Hybrid work
- Computer Science
- Databases
- Bachelor's
- Dental care
- Flexible schedule
Bilingual Customer & Sales Support Coordinator
Electric Avenue Manufacturing Inc. —Halifax, NS
- $60,000–$72,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
11d
Team Leader – Groundwater Resources
Stantec —Dartmouth, NS
- Temporary
- Engineering
- Data analysis skills
- Master's degree
- Wellness program
- Employee stock purchase plan

Discover related jobs

Based on your search for it help desk jobs.

Aerospace Telecommunications and Information Systems Technician
Canadian Armed Forces —Nova Scotia
If you have a university or college diploma, the CAF will decide if your academic program matches the criteria for this job and may place you directly into any…
$4,337–$6,413 a month
Deskside Support Analyst - Onsite
Compugen Inc —Halifax, NS
Technical Diploma or University degree in Computer Science or a related field. A+ Certification required; ITIL v3/v4 certification preferred.
$50,000–$65,000 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist
Olameter Corporation —Aurora, ON
Use of tools for hardware installation and repair. The IT Support Specialist serves as the first point of contact for all IT-related support requests, providing…
$40,000–$50,000 a year
Quick apply
5d
Manager, IT Service Desk
Ontario Power Generation —Oshawa, ON
Education Level: Post-secondary education in Information Technology, Computer Science, Information Systems, or a related discipline (college diploma or…
$111,000–$161,000 a year
13d

Show more jobs in cities nearby

I want to receive the latest job alerts for it help desk in nova scotia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it help desk jobs near nova scotia

Deskside Support Analyst - Onsite

Compugen Inc -
Halifax, NS

Apply Now

Job details

$50,000–$65,000 a year

Qualifications

ITIL Certification
Microsoft Outlook
Computer Science
LogMeIn
Windows
Bachelor's
Scripting
ServiceNow
Communication skills
PowerShell
CompTIA A+
Intune
Time management

Full job description

Job Title/Titre d'emploi

Deskside Support Analyst - Onsite

Vacancy No / Numéro de poste vacant

VN9333

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Halifax, NS

Pay Range / Rémunération

Base Compensation: $50000-$65000 Annually *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $50000-$65000 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Yes

Job Details/Détails du poste

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Location: Halifax, NS - Onsite

Position Overview:
The Deskside Support Analyst provides on-site technical support at a campus location within a large enterprise financial services environment. This role installs, configures, relocates, and troubleshoots end-user hardware, software, mobile devices, and collaboration technologies while ensuring compliance with security, audit, and regulatory standards.
The analyst coordinates warranty repairs, manages campus spare equipment, and maintains accurate asset and ticket records within the enterprise ITSM platform (e.g., ServiceNow). Working closely with centralized engineering and infrastructure teams, the role supports device staging, deployments, refresh initiatives, onboarding/offboarding activities, and campus technology projects.
Acting as a trusted technical partner, the Deskside Support Analyst delivers timely resolutions, provides white-glove support for senior stakeholders, and meets defined service levels within a secure, fast-paced enterprise environment.

Key Responsibilities:

Troubleshoot and resolve issues across Windows 10/11, Microsoft 365, and core workplace applications (Outlook, Teams, OneDrive, browsers).
Perform user and access administration, including shared drives, printers, and collaboration permissions, while supporting secure access requirements.
Support endpoint management activities, including Intune-related application, policy, and device compliance troubleshooting.
Deliver hardware and peripheral support (laptops/desktops, docks, monitors, printers), including basic diagnostics and coordination of OEM repairs.
Execute IMAC activities (installs, moves, adds, changes), including workstation setups, desk moves, refreshes, and device swaps.
Manage the full ticket lifecycle, ensuring accurate documentation, categorization, timely updates, appropriate escalation, and clean closure.
Maintain parts inventory and deployment logistics, including device staging, secure handoff, returns, and coordination with central teams.
Provide white‑glove/VIP support with professionalism and clear communication, adhering to security, safety, and regulatory requirements.
Support occasional overtime for priority incidents and move events, as required.

Skills & Qualifications:

Technical Diploma or University degree in Computer Science or a related field.
A+ Certification required; ITIL v3/v4 certification preferred.
Minimum 3 years of enterprise deskside/end‑user support experience.
Strong knowledge of Windows 10/11, Microsoft 365, and common enterprise browsers.
Proven troubleshooting skills across hardware, software, and network connectivity.
Working knowledge of Intune and endpoint management concepts.
Experience using ITSM/ticketing tools (e.g., ServiceNow, Cherwell) with strong ticket hygiene and customer communication.
Familiarity with asset management practices, including tagging, lifecycle tracking, inventory control, and accurate CI/asset updates.
Basic experience with PowerShell scripting for troubleshooting or automation.
Experience supporting users via remote support tools (e.g., LogMeIn Rescue or equivalent).
Excellent written and verbal communication skills with a customer‑first mindset.
Strong time management, ability to prioritize in a high‑volume, multi‑site environment, and comfort working independently or as part of a team.
Ability to follow established processes and procedures consistently and accurately.
Comfortable working in a regulated environment with strict security, privacy, and compliance requirements.
Ability to successfully complete pre‑employment screening aligned with client and role requirements.

What Compugen Offers You:

Exciting, fast-paced challenging work environment

A culture where authenticity and diversity are valued

Professional development

Participation in Women in Technology Network

Opportunities to give back to our local communities

Collaborative supportive team members

Remote work/hybrid work options

Work/life flexibility

Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply Now

Refine Your Search

it help desk jobs in nova scotia

Deskside Support Analyst - Onsite

Service Desk/Network Support

IT Project Analyst

Clinical Service Desk

In-House Security Tech Support

Field Support Analyst

Senior Software Developer (Next JS)

Bilingual Customer & Sales Support Coordinator

Team Leader – Groundwater Resources

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for it help desk in nova scotia

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected