The Halifax Regional Centre for Education (HRCE) is the largest Centre for Education in Atlantic Canada with over 11,000 full-time, part-time and casual employees. Serving more than 58,000 students in 137 schools, our geographic region spans a 350 km radius. Add yourself to a world of learning today!
The Information Technology (IT) Clerk will be responsible for facilitating administrative components in support of the Student Information System (SIS) applications such as PowerSchool, Safe Arrival, School Messenger, Power Scheduler, and Enrollment/registration. This role will also administratively support the GNSPES platform. The Clerk will take direction from the IT team to process password changes, enroll and update student information, and assist the team with administrative tasks. The Clerk will attend regular meetings and work with the team in the decision-making process and prepare all necessary documentation relating to this function. The Clerk will also provide support for other initiatives within Information Technology Services. Working in a client service-based environment, the IT Clerk reports directly to the Coordinator, Information Technology.
Key Responsibilities
The Information Technology Clerk shall perform those tasks assigned by the Coordinator, Information Technology. These tasks may vary from time to time and may include but not be limited to the following:
- Provide administrative support to the Student Information Systems and Registration teams;
- Complete task-based assignments such as updating passwords, creating user accounts, and assisting school staff with support in PowerSchool and/or GNSPES as required;
- Prepare agenda, meeting notes and run reports for monthly team meetings;
- Prepare and forward authorized and approved financial forms to Finance for payment;
- Respond to general inquiries relating to the PowerSchool or GNSPES systems, SchoolMessenger, SafeArrival, and EduPost systems;
- Liaise with other Departments as appropriate;
- Communicate with Technology Services to maintain electronic forms, documents, etc., as required;
- Manage all correspondence as requested by the SIS team and the IT Coordinator and for other employee groups as requested;
- Provide assistance and support to management staff as required;
- Provide support for initiatives within Information Technology Services as required;
- Other duties as required.
Qualifications
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Completion of Diploma in Technology and/or Administrative related discipline or acceptable combination of relevant training and experience;
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Strong administrative and technology background in data management and report writing using a variety of software programs including Word, Excel, Outlook, database systems;
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Experience with PowerSchool an asset.
Rate of Pay:
This is a Professional Employees Group (PEG) position classified on the Education Entities Non-Union Compensation Framework at Band 2 with an annual range starting at $42,528.
Other
The Information Technology Clerk shall have the following competencies:
- The ability to manage and prioritize multiple tasks in an environment with high volume and strict deadlines;
- The ability to apply knowledge and understanding of basic software tools such as Microsoft Word, Excel, Outlook, Teams, as well as the Google environment;
- The ability to apply knowledge and understanding of basic software applications such as PowerSchool and its associated systems;
- The ability to support the School Registration Process under the direction of the SIS team;
- The ability to process and input data with great attention to detail;
- The ability to utilize current technologies such as database, accounting software, audit procedures, spreadsheet, internet, email, presentation and word processing software;
- The ability to assist in the implementation of technology policies and procedures;
- The ability to provide quality front line customer service;
- The ability to demonstrate positive interpersonal skills in dealing with conflict and problem solving;
- The ability to work effectively within a team environment;
- The ability to plan, prioritize and organize efficiently and effectively while anticipating client needs;
- The ability to maintain flexibility and adaptability in a changing and deadline driven environment;
- The ability to accept increasing responsibility as delegated by an immediate supervisor;
- The ability to work and communicate effectively within the Halifax Regional Centre for Education, with school, staff, students, parents/guardians, community members and external groups such as government agencies;
- The ability to maintain, in the strictest confidence, information received concerning confidential matters;
- The ability to apply knowledge, experience and commitment in the areas of race relations, cross cultural understanding, human rights and diversity;
- The desire and ability to engage in continuing education and professional development.
- May perform other related duties as assigned.
Nova Scotia’s Regional Centres for Education and the Conseil scolaire acadien provincial (CSAP) are committed to an inclusive education system that supports the well-being and achievement of every student and is high-quality, culturally and linguistically responsive.
The Halifax Regional Centre for Education (HRCE) is actively working to hire individuals from under-represented groups, particularly people of African Nova Scotian, African Canadian and African ancestry and Mi’kmaw/Indigenous ancestry, to work toward equitable representation within all employee groups. Equitable hiring strengthens the knowledge and expertise in our schools, and supports our public education system in establishing schools as safe, caring, and accessible learning spaces that support all students. This will provide opportunities for students to see themselves reflected throughout their schools, learning resources, and within their learning experiences.
HRCE has a Recruitment, Selection and Hiring of Staff Policy and we actively encourage applications from under-represented groups, particularly people of African Nova Scotian, African Canadian and African ancestry and Mi’kmaw/Indigenous ancestry, in compliance with the applicable collective agreements or terms and conditions of employment. Applicants are encouraged to complete the Diversity Management section under the Questionnaire heading in the online resume.
Applicants invited to participate in the hiring process (such as an interview or testing) and who require accommodation, should discuss their request for accommodation when invited to the assessment process.
Thank you for your interest. Only those selected for an interview will be contacted.
Employment with the Halifax Regional Centre for Education is contingent upon providing a satisfactory Criminal Records Check with a Vulnerable Sector Search and Child Abuse Registry Search.
