The Halton Regional Police Service contributes to the safety and well-being of more than 650,000 residents in Halton Region which includes the Towns of Milton, Halton Hills and Oakville, and the City of Burlington. It is our continual pursuit of excellence that keeps Halton at the forefront of policing and as a leader in the public safety arena. Through upstream approaches, partner collaboration, training, community engagement and a strong focus on inclusion and diversity, we have been able to maintain Halton’s status as the safest Canadian municipality with a population of 100,000 or more. This is exemplified through deep collaboration between our growing team of over 1,100 members and our residents, businesses, non-profit organizations, and municipal governments.
About the Role – How you will Contribute to the Service:
Position Title: Application Support Services Supervisor
Employment: Continuing Full Time
We are seeking an experienced Application Support Services Supervisor to oversee the administration, coordination, and continuous improvement of our enterprise applications and database environments. This role is responsible for providing overall direction to database and enterprise application administration functions, including the supervision of database administrators and critical application support staff. The successful candidate will lead database architecture and design standards, support enterprise-wide capacity planning, and collaborate with stakeholders to evaluate business processes, systems, and user requirements to ensure alignment with organizational objectives. This position also provides coordination and support for project management activities and plays a key role in delivering secure, high-performing, and reliable technology solutions across the organization.
Here’s what you will get to do…….
- Addresses and resolves production and development issues, database performance issues, database capacity issues, replication, and other distributed data issues.
- Develops, implements and maintains unit tests of database programs. Installs and maintains database software.
- Manages backup and recovery of databases. Manages security of database structures and data held within databases.
- Develops database procedures, triggers and SQL scripts. Maintains database changes. Monitors databases for errors and troubleshoots when necessary
- Oversees troubleshooting and resolution of complex application issues, including hands-on involvement where needed to support the team and drive timely resolution.
- Ensures proper planning and execution of application upgrades, patches, and lifecycle management activities to maintain system performance, security, and reliability.
- Leads and coordinates application deployments, rollouts, and enhancements, ensuring minimal disruption to operations and smooth transition into production environments.
- Works closely with business units to understand operational needs and ensure application performance aligns with organizational requirements.
- Supports the team in translating business requirements into technical solutions and ensures clear communication between business and technical stakeholders.
- Oversees testing, validation, and post-implementation support to ensure system changes meet expectations and remain stable.
- Ensures documentation, procedures, and training materials are maintained to support both the team and end users.
What you’ll Bring to the Role:
Education:
- Minimum 3-year community college diploma in computer science, database/application development, or other related field.
- Database Administrator Certification required.
Experience, Knowledge and Skills:
- Minimum 5 years of related work experience in databased administration with specific experience in SQL server.
- Proven track in: managing critical business applications and resolving complex and time-sensitive production outages.
- Previous experience in Database Administration (DBA) management and robust backup/recovery strategies and data security frameworks.
- Strong proficiency in writing and maintaining SQL scripts, stored procedures, triggers, and unit testing database code.
- Experience planning and executing application upgrades, software patches, and deployment rollouts with minimal downtime.
- Proven ability to work directly with business units to translate operational needs into stable technical solutions.
- Experience overseeing system testing, post-implementation validation, and maintaining accurate technical documentation.
- Strong interpersonal and relationship-building skills, with the ability to foster a collaborative, high-performing team environment through effective coaching, guidance, and performance management.
Note: The successful applicant will need to pass a background check to the satisfaction of the Service which will include reference checks with previous employers, verification of educational achievements, and a criminal background screen.
What We Offer: We offer the opportunity to join a progressive work environment with a leading police service. Our Service is committed to the values of Trust and Respect, Integrity, Accountability, Excellence, Teamwork and Justice. We provide our employees with a competitive salary and benefits package which includes but is not limited to comprehensive healthcare benefits, training and development opportunities, paid leave, onsite fitness opportunities, access to wellness resources and participation in a defined benefit pension plan – Ontario Municipal Employee Retirement System (O.M.E.R.S.).
This position is based out of our Oakville Headquarters facility which is located at the QEW and North Service Road West.
Core Working Hours: 35 hours per week: Monday - Friday
Salary Range: $128,724 -$143,026 per annum (Effective July 1, 2026)
How to be Considered for This Exciting Opportunity:
Please apply online with a resume and a detailed letter outlining your experience and skills and how they relate to this role with the Service. This should be forwarded in confidence to our Staffing Advisor, Human Resource Services, quoting Competition 52-C-26A by July 13, 2026. All applications must be submitted to the Service’s on-line system to be considered for this vacancy.
**Various skill assessments may be administered as part of the selection criteria**
We do not use artificial intelligence (AI) tools to screen, assess, rank, or select candidates at any stage of our recruitment or hiring process. All applications and candidate evaluations are reviewed directly by our staffing team.
Internal applicants will be given first consideration for this position. The Service reserves the right to review and evaluate qualified internal candidates before considering external applicants. External candidates may be reviewed only if no suitable internal candidate is identified.
The Halton Regional Police Service strives to be an accessible and inclusive organization. We are committed to fairness and equity in employment and our recruitment and selection practices. We encourage and welcome applications from all who may contribute to the further diversification of our organization. Should you require an accommodation under the Ontario Human Rights Code (OHRC) and/or the Accessibility for Ontarians with Disabilities Act (AODA) during any stage of the recruitment process, we will work with you to remove any barriers. Please do not hesitate to let us know by contacting us for assistance at [email protected].
We thank all applicants for their interest in joining our organization. Only those who are selected to advance through the recruitment process will be contacted by our team.
