At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
S'more about the team:
Reporting into the Senior Manager, Operational Excellence, you will be responsible for developing and executing the strategic vision for reporting and analytics for our Canadian RTE brand (Factor_) in areas such as menu health, COGS (Cost of Goods Sold), and operational performance. You will drive stakeholder engagement across various business partners including Planning, Procurement, Culinary, Product, Fulfillment, and Finance at all levels to uncover opportunities for improvement in process, reporting, and automation. You will define requirements and oversee the design and build of solutions, managing all aspects of program delivery, governance, and change management.
Additionally, you will lead the design and implementation of process and control frameworks to improve cost management and tracking, and strategically partner with procurement and sourcing leadership to assess, prioritize, and capture opportunities for improvement.
Lettuce share what this role will be responsible for:
- Lead the design, development, and delivery of all operational COGS and performance reports, dashboards, and scalable reporting tools for self-service analysis
- Provide comprehensive financial and operational analysis, including in-depth variance explanations, period-end cost results reviews, and complex ad-hoc deep dives to identify systemic gaps and high-value margin improvement opportunities
- Translate complex cost performance insights (e.g., menu/assortment planning, food waste, contracted rates, logistics efficiency) into actionable, measurable strategic initiatives, and collaborating with cross-functional partners to ensure execution and achievement of COGS reduction targets
- Drive and act as the subject matter expert in COGS and procurement spend, supporting financial budgeting and long-term planning & forecasting
- Collaborate with your manager to develop and own the strategic roadmap and execution for COGS, operational reporting capabilities, and data governance
- Partner closely with your manager to ideate, scope, and lead the COGS program; a portfolio of high impact of cross-functional projects related to cost performance, including new systems onboarding, operational efficiency initiatives, and major product launches; while establishing program-level governance and change management processes
- Cultivate strong relationships with stakeholders at all levels to align on strategic priorities, promote the adoption of new solutions, and manage compliance across the organization
- Establish and standardize best practices for COGS tracking, cost allocation methodologies, and control enforcement, ensuring alignment between local operational execution and centralized financial reporting standards
- Other duties and responsibilities as assigned
Sound a-peeling? Here's what we're looking for:
- 6+ years of inventory, manufacturing, and/or supply chain operations with a strong understanding of financial reporting
- Bachelor’s degree in Engineering, Business, Supply Chain or a related field
- Exceptional analytical, problem solving, and ability to communicate complex topics to business stakeholders
- Advanced proficiency within Google and Microsoft suite, particularly within Google Sheets & Excel
- Experience querying data from relational databases using SQL
- Experience automating reporting solutions using Python or other programming languages
- Experience building dashboards in Tableau is a plus
- High energy, enthusiasm, and a can-do attitude with a passion for numbers.
- Driven and self-motivated - you will be making a meaningful difference in our business and lives of our employees and customers
- You’re used to working in a high pressure, fast paced, and constantly changing environment
- An effective collaborator, who empowers and enables others to share ideas, raises awareness, gains buy-in, and delivers fast and targeted solutions to complex problems
- Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet budget deadlines
- Professional certifications and/or licenses with Lean Six Sigma preferred
Let’s cut to the cheese, this is why you'll love it here:
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you'll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
#JD1003
Toronto, ON Pay Range
$90,000—$100,000 CAD
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
