Ontario 911 call centre Jobs – 10 Openings This Week

Membership Road Service Advisor
CAA Club Group —Thornhill, ON
- $40,800–$64,300 a year
- Weekends as needed
- High school diploma or GED
- Communication skills
- Wellness program
- Tuition reimbursement
Quick apply
KOG | OPERATIONS COORDINATOR | FULL-TIME | NIGHTS
KOG Security —Scarborough, ON
- $19–$20 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Supervising experience
- Dental care
Monitoring Call Centre Operator -Bilingual (English/French)
Firetronics 2000 Inc. —Markham, ON
- $20–$21 an hour
- 12 hour shift
- Bilingual
- Customer service
- Computer literacy
- Disability insurance
- Dental care
Quick apply
Communicator – 911 Operators
Halton Police Service —Oakville, ON
- $58.45 an hour
- Temporary
Quick apply
7d
Public Safety Telecommunicator - Part Time (2 Vacancies)
City of Burlington, Ontario —Burlington, ON
- $30.50–$45.15 an hour
- Part-time
- Hybrid work
- CPR Certification
- Customer service
- English
- Flexible schedule
7d
Crisis Response Worker (CRW)– ANCHOR
Somerset West Community Health Centre —Ottawa, ON
- $32.91–$39.71 an hour
- Weekends as needed
- Spanish
- English
- Windows
Quick apply
Operator
Southlake Health —Newmarket, ON
- $29.70–$32.53 an hour
- Weekends as needed
- High school diploma or GED
- Front desk
- Leadership
- Dental care
2h
Bilingual Community Navigator
Community Navigation of Eastern Ontario —Gloucester, ON
- $26.37 an hour
- Temporary
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Paid time off
- Work from home
Quick apply
10h
Security Analyst, Lawful Acces
Rogers Communications —Toronto, ON
- Full-time
- Microsoft Word
- English
- In-person

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Membership Road Service Advisor
CAA Club Group —Thornhill, ON
Working in a call center environment, you will be responsible for answering calls, and texts, within skill-set assigned queues providing timely responses to…
$40,800–$64,300 a year
Quick apply
KOG | OPERATIONS COORDINATOR | FULL-TIME | NIGHTS
KOG Security —Scarborough, ON
Operate telephone switchboard for all internal/external calls. Handle mail, courier, drop-off packages, messages, general inquiries.
$19–$20 an hour

I want to receive the latest job alerts for 911 call centre in ontario

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

911 call centre jobs near ontario

Call Center Representative jobs in Markham, ON

Operations Coordinator jobs in Scarborough, ON

Security Analyst jobs in Toronto, ON

Public Safety Officer jobs in Burlington, ON

Call Center Representative jobs in Oakville, ON

Remote Call Center jobs in Vancouver, BC

Call Center Representative jobs in Kitchener, ON

Sales Development Representative jobs in Montréal, QC

Call Center Representative jobs in Mississauga, ON

Call Center Representative jobs in Quispamsis, NB

Call Center jobs in Milton, ON

Sales Representative jobs in Saskatoon, SK

Outside Sales Representative jobs in Kamloops, BC

Membership Representative jobs in Ontario

Membership Representative jobs in Stratford, ON

Entry Level Sales Representative Work From Home jobs in Ontario

Sales Representative jobs in Halifax, NS

Claims Specialist jobs in Toronto, ON

Contracts Specialist Government jobs in Calgary, AB

Crisis Response Specialist jobs in Ohsweken, ON

Membership Road Service Advisor

CAA Club Group -
Thornhill, ON

Quick apply

Job details

$40,800–$64,300 a year

Qualifications

Call center experience
Post-secondary education
High school diploma or GED
Client services
Customer service orientation
Communication skills
Client interaction

Full job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

This Work From Home position begins with paid training:

Day one is a virtual scheduled session to ensure your equipment is set up and in working order.
Day two is a full day of training onsite, in-person orientation class at our CAA head office (If you are located in SCO our Head Office located at 60 Commerce Valley Dr. E. Thornhill. If you are located in Manitoba this location is at 870 Empress St. Winnipeg).
Day three of training starts a two week schedule of virtual classroom training from 9:00am to 5:00pm EST Monday to Friday. You must be available to attend all scheduled training - time off is not available during the training period.
Hiring for the afternoon and overnight shifts.
- Afternoon shifts to start between 12pm and 3pm, and end between 8pm - 11pm.
- Overnight shifts to start at 10pm EST.
Must be available to work every second weekend, including holidays as this department is open 365 days a year.

What You Will Do:

Working in a call center environment, you will be responsible for answering calls, and texts, within skill-set assigned queues providing timely responses to Member inquiries and requests, managing call flows in conjunction with navigating multiple screens simultaneously.
Provide first call resolution to address all Member concerns and/or discrepancies while balancing empathy and urgency in each interaction.
Deliver exceptional customer service by taking a Member-centric approach to call handling.
Diffuse heightened issues by integrating a solutions-oriented approach, that maintains a balance between member and business needs, to proactively problem solve.
Escalate complaints through channels of Resolution Centre, Relations, Team Advisors/Supervisors for resolution handling when necessary.
Perform other job-related duties as assigned.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are:

Completion of post-secondary education.
911 Emergency and Call Centre Communications diploma an asset.
Minimum 2 years of customer service experience.
Excellent communication skills both written and verbal.
Demonstrated abilities to multitask in a fast-paced environment.
Ability to navigate multiple computer screens and systems, including Google Maps.
High comfort level with phone systems and technology.
Excellent knowledge of Ontario/Manitoba roadways and highways.
Must have dedicated high-speed hard-wired internet connection (Wireless HUBS are not acceptable) and a distracted free workspace.

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Quick apply

Refine Your Search

911 call centre jobs in ontario

Membership Road Service Advisor

KOG | OPERATIONS COORDINATOR | FULL-TIME | NIGHTS

Monitoring Call Centre Operator -Bilingual (English/French)

Communicator – 911 Operators

Public Safety Telecommunicator - Part Time (2 Vacancies)

Crisis Response Worker (CRW)– ANCHOR

Operator

Bilingual Community Navigator

Security Analyst, Lawful Acces

Explore jobs in cities nearby

I want to receive the latest job alerts for 911 call centre in ontario

Explore jobs in more locations

About Us

Who we are

Position Details

Our Commitment

Job seeker tools

Employer Tools

Browse

Stay Connected