Ontario Airbnb customer service Jobs – 20 Openings This Week

Elevated Support Senior Specialist
TP Canada —Toronto, ON
- $21 an hour
- Weekends as needed
- CRM software
- English
- High school diploma or GED
- Dental care
4d
Cleaning Supervisor
Urban North Property Services —Thunder Bay, ON
- $21–$24 an hour
- Weekends as needed
- Heavy lifting
- Inventory management
- Supervising experience
Quick apply
Hotel Housekeeping
Adventure The Bruce Inn —Tobermory, ON
- From $20 an hour
- Part-time
- Hotel
- Front desk
- Cleaning
- Store discount
- Relocation assistance
Quick apply
14d
Professional Residential Cleaner
Squeaky Cleaning —Toronto, ON
- $20–$30 an hour
- Part-time
- Customer service
- Sanitation
- Driving
Quick apply
Professional Cleaner
Feather and Broom Cleaning Services —Renfrew, ON
- $23–$30 an hour
- Part-time
- Hospitality
- Customer service
- Sanitation
- Flexible schedule
Quick apply
7d
House Cleaner
Paradise Home Cleaning —Toronto, ON
- $25–$35 an hour
- Part-time
- Customer service
- Driving
Quick apply
9d
Cleaner (Casual)
Light Down Property Assistants —Kitchener-Waterloo, ON
- $20–$25 an hour
- Part-time
- Heavy lifting
- Customer service
- Sanitation
- Flexible schedule
Quick apply
Independent Cleaning Contractor
Happy Clean General Cleaning Services —Burlington, ON
- $19–$25 an hour
- Part-time
- Spanish
- Customer service
- Sanitation
- Flexible schedule
Quick apply
Housekeeper - Relief/On- Call
TLC Home and Office Assistance —Cambridge, ON
- $19.50–$21.00 an hour
- Weekends as needed
- Heavy lifting
- Customer service
- English
- Mileage reimbursement
- Flexible schedule
Quick apply
11d
Airbnb Housekeeper
Exemplary Evolution Cleaning Services —Niagara Falls, ON
- $17.75–$18.00 an hour
- Temporary
- Customer service
- Sanitation
- First Aid Certification
Quick apply
Professional Cleaner – Flexible Part-Time
Anago Cleaning Systems —Greater Toronto Area, ON
- From $20 an hour
- Part-time
- Customer service
- Sanitation
- Driving
- Flexible schedule
Quick apply
Residential Cleaner – Contract Position
Prestige Mobile Car Detailing —Ottawa, ON
- From $28 an hour
- Contract
- Sanitation
- Travel
- In-person
- Flexible schedule
Quick apply
7d
Account Manager – Owner Relations
Castle property host —Markham, ON
- $42,000–$50,000 a year
- Full-time
- Google Suite
- English
- Microsoft Office
- Dental care
- Vision care
Quick apply
1d
Residential Cleaner
Accountico Services Inc. —Toronto, ON
- $18–$22 an hour
- Part-time
- Customer service
- English
- Travel
Quick apply
Lead Analytics Engineer
Innodata Inc. —Toronto, ON
- $130,000–$150,000 a year
- Contract
- Remote
- English
- SQL
- Mentoring
Quick apply
Garde Manger
Annex —Toronto, ON
- $17 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Sr. Software Development Manager - Compiler, AWS Neuron, Annapurna Labs
Amazon Development Centre Canada ULC —Toronto, ON
- $214,200–$357,800 a year
- Full-time
- Bar
- Doctoral degree
- Computer Science
- Profit sharing
- Dental care

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Check out jobs in cities near your current location, Columbus

Elevated Support Senior Specialist
TP Canada —Toronto, ON
With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around…
$21 an hour
4d
Professional Residential Cleaner
Squeaky Cleaning —Toronto, ON
Access to a reliable vehicle & valid driver's license (must be able to drive to assignments). Do you own a reliable vehicle and have a valid driver’s license?
$20–$30 an hour
Quick apply

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airbnb customer service jobs near ontario

Elevated Support Senior Specialist

TP Canada -
Toronto, ON

Apply Now

Job details

Full-time
$21 an hour
4 days ago

Qualifications

CRM software
Call center experience
English
De-escalation techniques
High school diploma or GED
Analysis skills
Stakeholder coordination
Continuous improvement
Decision making
Client services
Customer service orientation
Organizational skills
MacOS
Computer skills
Guest services
Cross-functional collaboration
Guest issue resolution
Communication skills
Client interaction
Negotiation
Stakeholder relationship building
Cross-functional communication
Business process improvement
Analytics
Stakeholder management

Full job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Elevated Support Senior Specialist

Location: 75 Eglinton Ave E, Midtown Toronto, ON M4P 3A4, 100% on-site role

Reports to: Manager

Contract: Regular, Full-time

Education : High School Diploma

Travel Requirements: No

For existing vacancy: No

Advertised as: Elevated Support Senior Specialist
Title: Operations Customer Expert II

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills

Progressive work environment- If you have skills to prove we have all ladders for you to grow

Flexible - We believe in results

Innovative - All ideas matter

Inclusive - Everyone is Included and everyone wins

About the Job

As a Senior Specialist, Elevated Support, you will be on the front lines of the client's Community Support team, handling the most sensitive, urgent, and/or high-stakes cases for our valued guests and hosts. You’ll own cases from “A to Z,” leveraging strong analytical, communication, and decision-making skills to deliver positive outcomes for our community and drive confidence in our users that their trip will get back on track.
You are comfortable working autonomously, can mediate between parties, and are passionate about raising the bar for customer service. Your ability to partner cross-functionally, analyze trends, and drive continuous improvement will help us build the world’s most loyal travel community.

Core Responsibilities

Complex Case Management:

Take full, end-to-end ownership of complex, high-value, or high-urgency escalations from valued guests and hosts.
Serve as the single point of contact for all parties, ensuring timely, personalized, and effective solutions.
Empowered to exercise discretion to deliver effective case closure, including making financial decisions, when unique circumstances require thoughtful adaptation.
Proactively anticipate user expectations and work creatively toward the best resolution, balancing the needs of guest and host, and the business
Negotiate and mediate between hosts and guests, often in ambiguous, high-pressure situations.
Operate with autonomy and sound judgment, sometimes going beyond standard workflows to do what’s right for our community.

Stakeholder Engagement & Communication:

Clearly explain complex concepts to a variety of audiences—translating policy and process into user-friendly language.
Provide feedback and insights on potential improvements in tools, processes and policies.
Represent Airbnb’s values and foster a culture of belonging, inclusivity, and hospitality.

Continuous Improvement:

Serve as a SME (subject matter expert) for complex case handling and policy.
Act as a role model for operational excellence, reliability, and adaptability.
Support Hosts and Guests enrolled in a wide range of pilots designed to enhance customer experience.

Qualifications

A minimum of 24 months of call center experience or higher-level CS experience such Team Leader
Proven expertise handling complex, high-stakes casework, with a track record of delivering exceptional customer experiences.
Advanced conflict resolution, negotiation, and active listening skills.
Excellent written and verbal communication skills; ability to explain complex ideas clearly and concisely.
Strong organization, prioritization, and multitasking abilities in a fast-paced, evolving environment.
High School Diploma or equivalent.
Native English Language proficiency.
Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools.
Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.
Maintain accuracy and security of customer information on Airbnb systems. Preferred
Experience in supporting clients within hospitality or technology platforms.
Analytical mindset with the ability to extract insights and propose solutions.
Experience collaborating with stakeholders at all levels and cross-functional teams.

Core Competencies

Effective Communication: Uphold client company's tone and voice by showing empathy, professionalism, and a solution-oriented approach in every interaction with hosts and guests. Use conflict de-escalation techniques when needed and communicate with clarity and transparency to build trust and confidence in outcomes.
Urgency & Responsiveness: Act swiftly on escalations and/ or multi-touched cases demonstrating the ability to prioritise critical cases and deliver timely resolutions under pressure.
Empathy & Professionalism: Demonstrate empathy, discretion, and sound judgment when managing escalated cases, always ensuring sensitive handling.
Performance & Problem-Solving: Navigate complex customer service scenarios effectively while consistently meeting or exceeding key performance metrics. Able to offer practical, effective solutions for our Community
Organizational Skills: Apply strong prioritization, multitasking, and attention to detail to meet goals and honour commitments.
Passion for User Satisfaction: Displays a genuine passion for resolving issues and delivering user satisfaction. Strives to ensure every user feels valued and every case is resolved equitably and conclusively

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 5 weeks training and nesting, 4 weeks ticketing, 2 weeks annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
100% on-site role

Compensation

21 CAD per hour

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodating you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply Now

Refine Your Search

airbnb customer service jobs in ontario

Elevated Support Senior Specialist

Cleaning Supervisor

Hotel Housekeeping

Professional Residential Cleaner

Professional Cleaner

House Cleaner

Cleaner (Casual)

Independent Cleaning Contractor

Housekeeper - Relief/On- Call

Airbnb Housekeeper

Professional Cleaner – Flexible Part-Time

Residential Cleaner – Contract Position

Account Manager – Owner Relations

Residential Cleaner

Lead Analytics Engineer

Garde Manger

Sr. Software Development Manager - Compiler, AWS Neuron, Annapurna Labs

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