Division: Paramedic Services
Department: Community Well-Being
Initial Reporting Location: Lionel E. Lalonde Centre
Job Status: Permanent Position
Union Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Shift Work Required: No
Range of Pay: Group 13 - $4,085.90 to $4,809.70 bi-weekly (subject to review*)
The start date will follow the selection process.
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with your application.
Main Function: Supervise ambulance personnel within a platoon and the operation of facilities, equipment and inventory to ensure an effective/efficient delivery of the ambulance service including the deployment and utilization of EMS resources by the MOHLTC CACC that is in compliance with recognized standards and CGS’s System Status Plan.
Characteristic: Under the general supervision of the Commander of Paramedic Services.
Duties:
1. Provide overall direction and co-ordination of all Employees under his/her jurisdiction, including training, managing performance, promotion, discipline and recommendations for discharge in accordance with policy and practice.
2. Act as a management representative at Stage One of the Grievance procedure.
3. Maintain established operational vehicle, equipment, uniform, medical supply, and drug counts, and staffing levels as per operating policy and procedures. Co-ordinate vehicle, equipment and facility repairs, and order medical supplies and equipment, as required.
4. Ensure that all operational equipment, including vehicles and medical equipment is maintained and in a clean and safe operational condition, and that all safeguards are in place and operational.
5. Liaise with the Central Ambulance Communication Centre (CACC), hospitals, and allied agencies to ensure daily operating procedures are in compliance with established plans.
6. Facilitate the implementation and maintenance of the continuous quality improvement programs.
7. Participate in the development and implementation of the business and operational service plans.
8. Advise staff of any pertinent information impacting on daily service delivery, including road closures, detours and general road conditions.
9. Conduct regular Employee and service audits, including field crew checks, documentation audits, and general compliance of all applicable legislation and policies.
10. Complete initial investigation into operational issues such as vehicle accidents and external or internal complaints. Gather reports and documentation, as required.
11. Responsible to direct and supervise the initial EMS response to all multi-agency or major accidents as Incident Command for the Division, ensuring that communication through the chain of command is managed appropriately.
12. Maintain certification as either an Advanced Care Paramedic or Primary Care Paramedic (as applicable) and perform all duties associated with that capacity.
13. Participate in the development and delivery of public education programs, and public relations programs, as required.
14. Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
15. Perform other related duties as may be required.
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Qualifications
Education and Training:
- Successful completion of a diploma in Emergency Care/Paramedicine from a Community College in Ontario.
- Current certification as a Primary Care Paramedic in the Province of Ontario.
- Certification as an Advanced Care Paramedic in the Province of Ontario considered an asset.
- Must be eligible to work in the Province of Ontario by the Ambulance Act.
Experience:
- At least five (5) years of directly related experience as a Paramedic.
- At least one (1) year supervisory experience in an emergency medical service.
Knowledge Of:
- Thorough working knowledge of all practices and procedures related to the effective operation of ambulance units.
- Familiarity with all applicable legislation and regulations, including but not limited to the Ambulance Act, the Highway Traffic Act and the Occupational Health and Safety Act.
Abilities To:
- Must demonstrate ability to obtain Advanced Care Paramedicine, approved by the Base Hospital.
- Demonstrate interpersonal skills in dealing with the public in a courteous and effective manner.
- Demonstrate ability to direct, motivate and train staff.
- Demonstrate ability related to microcomputer software and administrative systems in a Windows environment (i.e. file maintenance, word processing, spreadsheet and database applications, information input and retrieval).
- Proven ability to exercise sound judgement in emergency situations.
- Understand and meet the needs of customers.
Personal Suitability:
- Mental and physical fitness to perform essential job functions.
Language:
- Excellent use of English/verbally and in writing.
- French verbal skills highly desirable.
Other Requirements:
- Provide, at own cost, a current Criminal Records Check.
- May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid Class “F” driver's licence, have an acceptable driving record, and personal insurance coverage.
Competencies: (click to view)
Competency Library - Level 2 Proficiency (Supervisory)
- Subject to review: The group level and salary range are preliminary and will be confirmed following completion of the formal job evaluation review, in accordance with the City’s salary administration procedures.
