Ontario Reliance home comfort customer service Jobs – 15 Openings This Week

Regional Operations Manager
Reliance Home Comfort —Oshawa, ON
- Full-time
- Presentation skills
- Negotiation
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Sales Advisor
Reliance Home Comfort —Oshawa, ON
- Weekends as needed
- Sales
- Presentation skills
- Communication skills
Quick apply
9d
Home Comfort Advisor
Reliance Home Comfort —Kenora, ON
- Weekends as needed
- Sales
- Presentation skills
- Communication skills
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Inside Sales Representative
Reliance Home Comfort —Windsor, ON
- Full-time
- Sales
- Customer service
- Microsoft Office
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Inside Sales Representative
Reliance Home Comfort —Kingston, ON
- Full-time
- Bilingual
- Sales
- Customer service
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Sales Advisor
Reliance Home Comfort —Kingston, ON
- Weekends as needed
- Sales
- Presentation skills
- Communication skills
Quick apply
Home Comfort Advisor
Reliance Home Comfort —Toronto, ON
- Weekends as needed
- Sales
- Presentation skills
- Communication skills
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Sales Advisor
Reliance Home Comfort —Ottawa, ON
- Weekends as needed
- Sales
- Presentation skills
- Communication skills
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Home Comfort Advisor - North Bay Area
Reliance Home Comfort —North Bay, ON
- Weekends as needed
- Sales
- Presentation skills
- Communication skills
Quick apply
Sales Advisor
Reliance Home Comfort —Cambridge, ON
- Weekends as needed
- Sales
- Presentation skills
- Communication skills
Quick apply
1d
Home Comfort Advisor
Reliance Home Comfort —Mississauga, ON
- Weekends as needed
- Sales
- Presentation skills
- Communication skills
Quick apply

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Sales Advisor
Reliance Home Comfort —Oshawa, ON
Commit to skill development through weekly practice/coaching sessions that are customized to improve their current skill set.
Quick apply
9d
Regional Operations Manager
Reliance Home Comfort —Oshawa, ON
Demonstrated strong business acumen, attained through completion of a business degree or related experience, with the ability to contribute to the development…
Quick apply

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reliance home comfort customer service jobs near ontario

Regional Operations Manager

Reliance Home Comfort -
Oshawa, ON

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Job details

Full-time

Qualifications

Post-secondary education
Presentation skills
Negotiation

Full job description

Find Your Limitless with Reliance
By joining Reliance as a Regional Operations Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

Learn and grow as an important part of a team that cares about Reliance and its customers.
Collaborate with the region’s Operations Managers to plan, budget and deliver on operational objectives
Instill a culture and understanding of the imperativeness of Health & Safety in the region, ensuring adherence to H&S practices and policies
Be the regional champion for Customer Experience ensuring that the managers, culture and processes drive customer experience improvement
Responsible for monitoring, measuring and implementing best practice initiatives to ensure that Productivity improvements are realized across all metrics
Lead and support the development of a mentality that drives Growth through Service and improves on technical lead and conversion rates
Instill controls and practices in Inventory management to optimize product/part availability while understanding usage of each item
Oversee the Capital budget for the region by monitoring and optimizing capital costs
Optimize Workforce Planning/call allocation to maximize Customer Experience while maintaining budgeted costs
Align the above objectives to ensure achievement of the planned Margins for the various businesses and the overall region
Manage the region’s online reputation by ensuring completion of customer reviews and response to customer issues and concerns
Set and monitor manager performance objectives, goals and criteria; evaluate performance through quarterly performance reviews identifying opportunities for growth and development
Perform regular reviews of cost, quality, safety, customer experience, growth and productivity metrics, setting plans and executing these effectively to drive optimal performance of the operations team and 3rd party partners through goal setting, observation, coaching and reviews
Build a strong operations team by continual improvement in hiring, on-boarding, training and development of talent
Research and implement company and industry best practices to drive performance improvements
Work with Marketing and Sales on the introduction and operationalization of new products and services

What do we offer?

The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs
Competitive wages with opportunity to earn additional commissions and bonuses
Fully paid tuition and apprentice leave top-up for eligible Team Members
Consistent work with a predictable and stable work schedule
An award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip

What do you bring?

A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance
Minimum of 5 years’ progressive general management or operational experience within an organization that provides services to the consumer sectors; preferably within the HVAC market
Demonstrated strong business acumen, attained through completion of a business degree or related experience, with the ability to contribute to the development and execution of strategic plans. Post-secondary business education preferred
Results oriented with a robust operational knowledge; demonstrated ability to consistently meet or over-achieve business growth and profitability targets
Demonstrated results in driving process control, productivity and quality improvement
Excellent communication (written, verbal and presentation), interpersonal skills along with innovative thinking and problem-solving skills
Highly motivated to succeed with the ability to build team spirit, motivate team members and encourage collaboration
Professional negotiation skills with the ability to influence others for operational improvement
Ability to move an idea to implementation with thoroughness and speed
Strong ability to develop effective relationships with team, internal and external stakeholders
Ability to challenge the status quo and bring about positive change

Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance.

This posting is for an existing vacancy.
We use AI enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com

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