Vice President Patient Services and Chief Nursing Executive (CNE)
Employment Type: Permanent Full-Time
Reports to: President & CEO
Non-Union - Leadership
Reason for Posting: Vacancy
Hours of Work: 8 hour shifts, Monday to Friday
Rate of Pay: $200,000 annually + 8% pay at risk
Join Our Inspired Team! The Opportunity:
Following a vacancy created by a promotional opportunity, we need a Vice President Patient Services and CNE to join our dedicated and inspired team!
The Vice President Patient Services and CNE will develop and implement a clear vision through exemplary leadership in order to promote a collaborative and engaged culture providing an excellent patient experience.
You will Elevate Quality by promoting and supporting work through our Quality Improvement Plan with a specific focus on improving patient experience and wait times. You will also join us in the midst of preparation for Accreditation in Spring 2027 and your leadership and work will ensure that we are not only ready but excel during our onsite visit.
This role is supported by an Administrative Assistant and has two Patient Services Directors (one newly established and under recruitment) to support the important work of this role. Key deliverables in the upcoming year will include informing Hospital Development work as we move towards our Stage 2 Submission, introduction and development of a Professional Practice Model and continued strength and engagement with the Patient and Family Advisory Committee and Ontario Health Team.
Why Choose Us!
We invest in our Team. As the Vice President Patient Services & CNE you will earn an annual salary of $200,000 plus 8% pay at risk.
Beyond your annual wage you will also enjoy:
- Access to funding to support education that you want to pursue
- Join or continue in HOOPP, a defined benefit contribution pension plan
- Time away from work matters. This position would earn six weeks of vacation plus one week in lieu to recognize administrator on call responsibilities
- Your health and wellness are important. We offer a fulsome benefits package
- We also provide reimbursement for your mandatory CNO license
- As a leadership role you will have flexibility with your schedule, including the option for some remote work to support focused projects and tasks
As the successful applicant you will be responsible for:
- Building a collaborative environment built on our value of support each other looking for opportunities for solutions and engagement across portfolios and teams
- Drive leadership and progress based on enhancing patient experience and quality care while balancing financial responsibility and ensuring strong team CGMH engagement
- Leading our preparation for Hospital Accreditation in Spring 2027
- Acting as a key contributor on Hospital Development and advising on program flows, patient experience and design
- Developing a Clinical Services Plan in partnership with Professional Staff leadership as we seek to create capacity both at our current site and in our future hospital
- Maintaining and building upon the success of our current Patient and Family Advisory Committee including further engagement with the this committee and Patient and Family Advisors across the Hospital
- Support and engagement for direct reports as well as all leaders within the organization supporting delivery on our annual operating plan and our leadership core responsibilities
You will also represent and support CGMH’s mission through the following initiatives:
- Assume membership on CGMH’s Board of Directors
- Co-Chair the Patient and Family Advisory Committee
- Launch and Chair CGMH’s Ethics Committee
- Represent CGMH from a Clinical perspective at the Regional CARE4 Committee focused on our shared electronic health record of Meditech
- Represent CGMH at the Southern Georgian Bay Ontario Health Team
- Represent CGMH and collaborate with our Medical Advisory Committee and Professional Staff Association
- Represent CGMH at the Hospital Association Committee in partnership with ONA and leadership from People Services
What You’ll Bring
Required
- Bachelor’s Degree in Nursing
- Current registration and member in good standing with the College of Nurses of Ontario
- Minimum of 10 years of progressive senior healthcare leadership
- Extensive clinical expertise with experiencing leading a variety of teams
- Demonstrated success leading change initiatives across the Hospital as well as with community partners
Preferred
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Masters’ degree in relevant field of study
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Certified Health Executive (CHE) designation
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Previous experience in a CNE role
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Experience with Hospital Development or large scale capital projects preferred
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Experience effectively interacting and supporting Board of Directors work
Values are at the Heart of Our Work
We are committed to our values:
Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction
Support Each Other - working together across all roles to uplift our team and our patients
Lead by Example - setting a standard of integrity, fairness, and professionalism
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Any successful candidate will need to live these values on a day to day basis. We have recently created a senior team leadership values charter that we will share in the recruitment process.
Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH!
Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high‑quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.
Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here.
Learn more about our Strategic Plan here.
Ready to Apply?
Apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume in PDF or Word format. Only those selected for an interview will be contacted. We look forward to reviewing your application.
We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services at [email protected].
