Orillia, On Player services coordinator Jobs – 3 Openings This Week

Player Services Coordinator
Casino Rama Resort —Rama, ON
- From $22.74 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Trades 1 Operator
City of Orillia —Orillia, ON
- $27.62–$28.50 an hour
- Overtime
- Heavy equipment operation
- High school diploma or GED
- First Aid Certification
Quick apply
9d
Human Resources Business Partner
Casino Rama Resort —Rama, ON
- From $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Human resources

More jobs to discover

Find similar jobs that you might be interested in.

Truck Crane Operator
Newmarket Pre-Cast Concrete Products Ltd. —Severn Bridge, ON
*Valid Class ‘AZ’ or 'DZ' driver’s license*. *Operate mobile cranes in a safe and efficient manner*. *Perform routine maintenance and minor mechanical repairs…
$30–$38 an hour
Quick apply
VERTICAL BORING MILL - WITH TURNING & MILLING - (Program @ Machine, No Operators)
Barrie Welding & Machine —Barrie, ON
PRESS TECHNOLOGIES: We have a complete stamping press repair and rebuilds, including but not limited to hydraulic systems, electrical control systems,…
$27.00–$43.95 an hour
Quick apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Maintenance Technician
North Edge Properties —Toronto, ON
Complete daily work orders including plumbing, electrical, and exterior repairs. Check and maintain boiler rooms (temperature, leaks, motor/pump noise),…
$26–$32 an hour
Quick apply
Employment Development Coordinator
Blue Door Support Services —Aurora, ON
Valid Driver’s license, reliable vehicle, clear driver's abstract and insurance. With a dual focus on building strategic partnerships and providing personalized…
$50,000–$55,000 a year
Quick apply
23h

Show more jobs in cities nearby

I want to receive the latest job alerts for player services coordinator in orillia, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

player services coordinator jobs near orillia, on

Human Resources Business Partner jobs in Coquitlam, BC

Business Analyst jobs in New Brunswick

Human Resources jobs in Prince George, BC

Human Resources Manager jobs in Saskatoon, SK

Entry Level Business jobs in Vancouver, BC

Human Resources Business Partner jobs in Montréal, QC

Human Resources Business Partner jobs in Halifax, NS

Human Resources Business Partner jobs in British Columbia

Service Coordinator jobs in Fredericton, NB

Service Coordinator jobs in Alberta

Service Coordinator jobs in Manitoba

Customer Service Representative jobs in Winnipeg, MB

Intake Coordinator jobs in Edmonton, AB

Full Time Customer Service jobs in Toronto, ON

Td Customer Service jobs in Mississauga, ON

Service Coordinator jobs in Etobicoke, ON

Player Services Coordinator

Casino Rama Resort -
Rama, ON

Apply Now

Job details

Part-time
From $22.74 an hour

Qualifications

Hospitality
Customer service
Computer skills
Communication skills

Full job description

Job Type: Part-Time

Starting at: $22.74/hour

The Gateway to Your Future

Do you enjoy helping people, solving problems, and creating memorable guest experiences?

As a Player Services Coordinator, you'll be one of the first points of contact for our guests and play an important role in delivering exceptional service across multiple areas of the resort. No two days are the same. You may assist guests at our service desks, support callers through our contact centre, welcome charter bus groups, activate player rewards memberships, work special promotions, or support ticket sales and entertainment events.

If you're energetic, customer-focused, and enjoy working in a fast-paced environment where every interaction matters, we'd love to hear from you.

What We Provide

Competitive compensation
Full benefits package for full-time employees
Retirement savings plan
Exciting, supportive, and fun work environment
Family and friends discounts on travel, technology, food, beverage, and fitness
Employee recognition programs
Ongoing development and training opportunities
Career advancement opportunities across Gateway's properties

Key Responsibilities

Deliver exceptional guest service while creating positive and memorable experiences for guests.
Assist guests at Guest Services by answering questions, resolving concerns, and promoting resort amenities and services.
Enroll guests into the loyalty program, maintain player accounts, and educate members on available benefits, promotions, and offers.
Handle inbound and outbound guest communications through the Player Services Contact Centre.
Support reservations and bookings for concerts, hotel stays, transportation, special events, and promotions.
Execute on-property promotions, contests, tournaments, and special events.
Welcome charter bus and tour groups and provide information, and assistance upon arrival.
Support Box Office operations, including ticket sales, event information, and complimentary ticket redemption.
Resolve guest concerns professionally and efficiently while ensuring a positive outcome whenever possible.
Maintain promotional inventories, supplies, and supporting documentation.
Collaborate with multiple departments to ensure a seamless guest experience.

What You Bring

Exceptional customer service and communication skills.
Previous experience in hospitality, tourism, entertainment, retail, contact centre, or customer service environments is considered an asset.
Strong computer skills and comfort learning multiple software applications.
Ability to multitask and remain organized in a fast-paced environment.
Professional, positive, and approachable attitude.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Flexible availability to work days, evenings, weekends, and holidays as required.

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contributions, and having opportunities for growth across our properties.

Our employees thrive through ongoing training, development programs, and leadership opportunities while working in a dynamic entertainment environment. Whether you're helping guests enjoy a concert, assisting with a promotion, welcoming a tour group, or resolving a guest concern, you'll play an important role in creating memorable experiences every day.

Apply Now!

Not the right fit this time? Follow us on our careers social media pages!

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

Apply Now

Refine Your Search

player services coordinator jobs in orillia, on

Player Services Coordinator

Trades 1 Operator

Human Resources Business Partner

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for player services coordinator in orillia, on

Explore jobs in more locations

The Gateway to Your Future

What We Provide

Key Responsibilities

What You Bring

Why Work for Us?

Job seeker tools

Employer Tools

Browse

Stay Connected