Ottawa, On Intake specialist Jobs – 9 Openings This Week

Branch Manager
ARS Responds Canada —Orleans, ON
- $110,000–$130,000 a year
- Full-time
- Project management
- Team management
- Budgeting
- Disability insurance
- Dental care
Quick apply
TALENT ACQUISITION SPECIALIST
National Arts Centre - Centre National des Arts —Ottawa, ON
- $65,000–$81,200 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
12d
Client Care Specialist – Temporary Full-Time (12-Month Contract)
Access Healthcare Services Inc. —Ottawa, ON
- $22–$24 an hour
- Full-time
- Bilingual
- Customer service
- English
Quick apply
Yardi ERP Application Specialist
Regional Group —Ottawa, ON
- $70,000–$98,000 a year
- Full-time
- Computer Science
- Customer service
- ERP systems
Quick apply
Locum Physician
Wabano Centre for Aboriginal Health —Ottawa, ON
- $151–$170 a day
- Part-time
Senior Client Account Manager (Digital Marketing Agency | Paid Ads Experience Required)
DOT & Company —Canada
- $60,000–$80,000 a year
- Full-time
- Remote
- Project management
- In-person
- Communication skills
- Dental care
- Paid time off
Quick apply
12d

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TALENT ACQUISITION SPECIALIST
National Arts Centre - Centre National des Arts —Ottawa, ON
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Branch Manager

ARS Responds Canada -
Orleans, ON

Quick apply

Job details

Full-time
$110,000–$130,000 a year

Qualifications

Restoration
Filing
Project management
Team management
IICRC Certification
Budgeting
Leadership
Class G Licence
Communication skills
Driving Licence

Full job description

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes an extended health plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and advancement.

If you are ready to take on a dynamic role as Branch Manager in a company that values expertise, leadership, and client satisfaction, we want to hear from you!

Position Overview:

The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the development of our current and future teams. As the ideal candidate you will bring leadership, experience, and insight to our growing team and seamlessly assimilate yourself in a culture of Trust, Integrity, Teamwork, and exceeding expectations.

Key Responsibilities:

1. Operations Management:

Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Monitor service activity to ensure that file communications, client authorizations, documentation, and digital filing align with corporate expectations
Assignment protocols for claims and service requests
Services rendered follow company policies, industry standards, and safety regulations.
Champion prompt resolution of claim escalations and team discrepancies.
Enforce corporate expectations with all subtrade and vendor engagements up to and including: authorizations, safety, liabilities, quality of work, timeliness of work, warranties, and payables
Maintain visibility of role specific targets related to invoicing, file performance, and corporate KPI’s

2. Team Leadership:

Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
Conduct regular performance reviews, provide ongoing training, and cultivate a positive and supportive work environment.
Promote teamwork, collaboration, and professional development among staff.
Active participation with co-workers and departments such as: Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
Create opportunities for open discussion and feedback

3. Customer Service:

Establish and maintain strong relationships with clients, stakeholders and insurance professionals.
Address client concerns and inquiries promptly and professionally.
Ensure that all projects meet and exceed client expectations.
Drive timely and informative communication within project teams, both internally and externally.

4. Financial Management:

Lead the branch and related services to be profitable and sustainable.
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Manage Accounts Receivable and support the corporate escalation process for collections.
Complete monthly meetings with Project Managers to review status of all jobs
Prepare monthly performance reports for Senior Management including action plans on findings.

5. Quality Control:

Ensure that all restoration work is completed to the highest quality standards.
Conduct site inspections and audits to verify compliance with company procedures and industry best practices.
Support participation and collection of client feedback
Include shadowing audits for both emergency response and restoration activities
Implement continuous improvement initiatives to enhance service delivery.

Required Knowledge and Experience:

7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
Proven leadership and team management skills.
Strong knowledge of restoration processes, techniques, and equipment.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Financial acumen with experience in budgeting and financial management.
Proficiency in using restoration management software and other relevant technology.
Valid driver’s license and clean driving record.
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Valid G Driver's License

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.

We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Pay: $110,000.00-$130,000.00 per year

Benefits:

Company car
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care

Ability to commute/relocate:

Orleans, ON K4A 3M3: reliably commute or plan to relocate before starting work (required)

Experience:

Restoration: 7 years (preferred)

Licence/Certification:

Class G Licence (required)

Work Location: In person

Quick apply

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intake specialist jobs in ottawa, on

Branch Manager

TALENT ACQUISITION SPECIALIST

Client Care Specialist – Temporary Full-Time (12-Month Contract)

Yardi ERP Application Specialist

Locum Physician

Senior Client Account Manager (Digital Marketing Agency | Paid Ads Experience Required)

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