Ottawa, On Remote Jobs – 963 Openings This Week

Intake Clerk
Diamond & Diamond Lawyers LLP —Ontario
- From $48,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
Quick apply
8d
Executive Assistant to the CEO - Permanent
LRO Staffing —Ottawa, ON
- $90,000–$120,000 a year
- Research
- Project management
- In-person
8d
Community Occupational Therapist, $5000 Sign-on Bonus
Joanne Romas & Associates —Ontario
- $175,000–$225,000 a year
- Part-time
- Master's degree
- Travel
- Communication skills
- Flexible schedule
Quick apply
Associate Financial Advisor
The Co-operators —Nepean, ON
- $56,000–$90,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Finance
- Disability insurance
- Dental care
Quick apply
Sales Representative - Ottawa/Northern Ontario
Manchester Pet Supplies —Ottawa, ON
- From $65,000 a year
- Full-time
- Bilingual
- CRM software
- Microsoft Outlook
- Store discount
- Dental care
Quick apply
RIBO Licensed Insurance Sales Representative - Property & Casualty
Best Buy Insurance Brokers —Ontario
- Immediate opening
- Remote
- Customer service
- Business development
- Analysis skills
- Work from home
- Flexible schedule
Quick apply
NetSuite Service Delivery Consultant
Elim Solutions —Ontario
- $160,000–$180,000 a year
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Sales
Quick apply
Associate Insurance Advisor II
The Co-operators —Nepean, ON
- $52,000–$90,000 a year
- Full-time
- Hybrid work
- Bilingual
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Nurse Practitioner, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Nursing
- Medication administration
- Experience working with children
- Dental care
- Paid time off
Quick apply
Fractional Controller
OTUS Nonprofit CFOs —Ottawa, ON
- $70,000–$90,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Team management
- Mentoring
- Paid time off
- Work from home
Quick apply
8d
Pharmacy Assistant Instructor (3+ years experience)
Thompson Career College, London —Ontario
- $35–$45 an hour
- Part-time
- Remote
- CPR Certification
- Google Suite
- Inventory management
- Paid time off
Quick apply
12d
Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- BLS Certification
- Travel
- Patient care
- Dental care
- Employee assistance program
Quick apply
Business Operations & Battalion Supervisor
Wildfire Defence Systems Canada Inc. —Ottawa, ON
- $115,600–$122,400 a year
- Full-time
- Remote
- English
- Team management
- Driving
- Disability insurance
- Dental care
Quick apply
2d
Field Fundraiser / Canvasser
Giveroo —Ottawa, ON
- Full-time
- Communication skills
- Commuter benefits
Quick apply
Nurse Practitioner - Emergency Room, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- From $81.84 an hour
- Full-time
- Nursing
- BLS Certification
- Discharge planning
- Dental care
- Employee assistance program
Quick apply
Account Executive (Federal Government & Public Sector)
Canon Canada —Ottawa, ON
- $123,879–$129,879 a year
- Hybrid work
- Salesforce
- Business development
- Analysis skills
- Profit sharing
- Dental care
12d
Experienced Retail Store Manager - Northern Ontario 16517309
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Outlook
- Sales
- Inventory management
Quick apply
Client Executive, Personal Insurance
NFP Corp —Nepean, ON
- $67,200–$107,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Computer skills
Quick apply
23h
Department Manager, Grocery - Northern Ontario 15887540
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
Quick apply
Nurse Practitioner, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Pediatrics
- Acute care experience
- Teaching
- Dental care
- Employee assistance program
Quick apply

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Intake Clerk

Diamond & Diamond Lawyers LLP -
Ontario

Quick apply

Job details

Permanent | Full-time
From $48,000 a year
8 days ago

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Call center experience
Client inquiry handling
Administrative support experience
Personal injury law
Administrative experience
Client services
Customer service orientation
Organizational skills
Legal role experience
Communication skills
Client interaction
Time management

Full job description

Diamond and Diamond Lawyers has proudly served Canadians from coast to coast, helping injured individuals and their families navigate the legal process and pursue the compensation they deserve. We are committed to providing exceptional client service and ensuring every client receives the attention, guidance, and support they deserve throughout their legal journey.

We are seeking highly organized, personable, and detail-oriented Intake clerks to join our dynamic Personal Injury team. This position is often the first point of contact for prospective clients and plays an important role in creating a positive client experience while gathering accurate and complete information for our legal teams.

Positions Available

We are currently hiring for two Intake Clerk positions:

Full-Time: Monday to Friday, 1:00 p.m. – 9:00 p.m.
Part-Time: Saturday and Sunday, 10:00 a.m. – 4:00 p.m.

Primary Responsibilities

Conduct initial intake calls with prospective clients in a professional, empathetic, and client-focused manner.
Gather detailed information regarding the prospective client's circumstances, injuries, treatment, employment, insurance, and other relevant background information.
Ask appropriate follow-up questions to ensure all necessary information is captured accurately and thoroughly.
Explain the intake process and next steps to prospective clients.
Respond to prospective client inquiries by telephone, email, and other communication channels in a timely manner.
Conduct regular follow-ups with prospective clients to obtain outstanding information, documentation, or signatures required to complete the intake process.
Maintain timely and consistent communication with prospective clients throughout the intake process.
Track outstanding intakes and follow up requirements to ensure no prospective client or opportunity is missed.
Follow up with clients by phone and email in accordance with established service standards.

Experience & Qualifications

1+ year of previous customer service, administrative, legal administrative, call centre, or similar experience.
Experience in a law firm or personal injury environment is considered an asset.
Superior verbal and written communication skills.
Strong active listening and questioning skills.
Strong attention to detail with a high degree of accuracy.
Excellent organizational and time management skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Strong computer skills, including Microsoft Outlook and Word, with strong ability to adapt to new software
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Willingness to take full ownership and accountability for assigned responsibilities.

What We’re Looking For

The successful candidate will be professional, personable, organized, and comfortable speaking with people from a variety of backgrounds. You should be able to manage a high volume of information without losing attention to detail, build rapport quickly with prospective clients, and provide a consistently positive experience from the very first interaction.

The ideal candidate is proactive and understands the importance of consistent follow-up, timely communication, and ownership of each intake. You should be comfortable working in a fast-paced environment, managing multiple prospective clients at different stages of the intake process, and ensuring that no follow-up or opportunity falls through the cracks.

Experience in a legal environment is an asset, but we are equally interested in candidates with strong customer service, administrative, communication, and organizational skills who are eager to learn.

Job Type: Full-time and Part-time

Pay: From $48,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
Paid time off
Vision care

Experience:

Administrative: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: Remote

Quick apply

Refine Your Search

remote jobs in ottawa, on

Intake Clerk

Executive Assistant to the CEO - Permanent

Community Occupational Therapist, $5000 Sign-on Bonus

Associate Financial Advisor

Sales Representative - Ottawa/Northern Ontario

RIBO Licensed Insurance Sales Representative - Property & Casualty

NetSuite Service Delivery Consultant

Associate Insurance Advisor II

Nurse Practitioner, Attawapiskat, ON

Fractional Controller

Pharmacy Assistant Instructor (3+ years experience)

Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON

Business Operations & Battalion Supervisor

Field Fundraiser / Canvasser

Nurse Practitioner - Emergency Room, Moose Factory, ON

Account Executive (Federal Government & Public Sector)

Experienced Retail Store Manager - Northern Ontario 16517309

Client Executive, Personal Insurance

Department Manager, Grocery - Northern Ontario 15887540

Nurse Practitioner, Moosonee, ON

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