Ottawa On Behavior technician Jobs – 11 Openings This Week

Service Coordinator
Ainsworth Inc. —Ottawa, ON
- $55,000–$65,000 a year
- Hybrid work
- Bilingual
- English
- Communication skills
- Dental care
Quick apply
11d
Field Technician Support
1Valet —Ottawa, ON
- $60,000–$80,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Engineering
- Paid time off
- Work from home
Quick apply
Pest Control Technician
Rentokil Initial —Ottawa, ON
- $43,000–$45,000 a year
- Weekends as needed
- Customer service
- High school diploma or GED
- Communication skills
Quick apply
Location Maintenance & Repair Technician - Part-Time - Bayshore Shopping Centre - Ottawa, ON Canada
Smarte Carte Canada, Limited. —Ottawa, ON
- $21–$250 a month
- Part-time
- Customer service
- Windows
- High school diploma or GED
- Flexible schedule
Quick apply
Field Service Technician - Power
TCAT Div of Toromont Industries Ltd —Kanata, ON
- $51.46 an hour
- Flexible schedule
Quick apply
Superintendent
R.W. Tomlinson —Ottawa, ON
- $100,000–$140,000 a year
- Weekends as needed
- Travel
- Dental care
- Tuition reimbursement
Quick apply
Staff Engineer Characterization
Infineon Technologies AG —Ottawa, ON
- $98,080–$134,860 a year
- Full-time
- Doctoral degree
- Engineering
- Data analysis skills

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Service Coordinator

Ainsworth Inc. -
Ottawa, ON

Quick apply

Job details

Permanent
$55,000–$65,000 a year
11 days ago

Qualifications

Bilingual
French
English
Communication skills

Full job description

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

The Service Coordinator/Dispatcher is the initial point of contact between the customer and field personnel. Receiving calls by telephone, the Service Coordinator/Dispatcher will troubleshoot to identify the cause of the customer’s concern, and if possible, provide technical support. In the event that the Service Coordinator/Dispatcher is unable to provide assistance, the individual will efficiently schedule service work, clearly inform field personnel of the servicing work to be done, and ensure field personnel have the required information to perform the work. The Service Coordinator/Dispatcher will also record accurately and in detail all work performed by field personnel, including the outcome.

Key Responsibilities:

Monitor daily workload of all service requests to ensure the suppliers have the appropriate level of work assigned to them for completion/resolution
Receiving calls or electronic mail requests from customers for various reasons related to service, maintenance, billing, daily operations
Create work orders for requests on all incoming calls, e-mails and complete calls
Follow up on work orders in progress and ensure customers satisfaction
Strong understanding as to how to prioritize call types and raise visibility or escalations when necessary
Responsible for following up on quotes as required and once approved, are done in timely manner
Ensure maintenances are done within 45 days from the month they are created
Daily monitoring of all work in progress
Responsible for scheduling of preventive maintenances in advance and confirming dates with the customer
Responsible for providing follow up and supportive documentation for preventative maintenances and services as completed by the field technicians, including the monitoring of timely completion of all dispatched work
Ability to manage constantly changing priorities and adapt to business needs and requirements
Assist co-workers with day-to-day operations and set up schedules
Reconciling of all invoices received from Suppliers
Includes administrative support for call centre on a regular basis as directed

Qualifications:

3-5+ years dispatch experience in service
Bilingual – English and French (written and spoken) is an asset
Service and customer orientated – Actively looking to help people
Ability to organize information & schedules in a structured and logical way
Ability to communicate clearly and set expectations with internal and external personnel
Written communication is also imperative and the ability to document information and instructions, so others understand the course of action taken/required
Ability to identify problems proactively and take action
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Active Listening – giving full attention to what other people are saying, taking time to clarify and understand the points being made, asking questions as appropriate
Job requires being reliable, responsible, and dependable, and fulfilling obligations
Attention to Detail – Job requires being careful about detail and thorough in completing work tasks
Self-Control – Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations

The salary range is $55,000.00 to $65,000 per year. Actual salaries will vary based on factors such as education, experience, knowledge, skills, and abilities, as well as alignment with market data. The base salary is just one component of Ainsworth’s total compensation package, which also includes additional rewards and benefits such as short-term incentives and health insurance, among others.

This posting is for an active and current vacancy; interested applicants are encouraged to apply as soon as possible.

Why work at GDI Ainsworth?

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.

Quick apply

Refine Your Search

behavior technician jobs in ottawa on

Service Coordinator

Field Technician Support

Pest Control Technician

Location Maintenance & Repair Technician - Part-Time - Bayshore Shopping Centre - Ottawa, ON Canada

Field Service Technician - Power

Superintendent

Staff Engineer Characterization

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