“How do you Live in the Moment?”
We are passionate about “Making Every Moment Matter™”. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.
About Us:
At Cardinal Creek Residence, every day is an opportunity to create joy, connection, and purpose for the people who call our Residence home. We’re seeking a compassionate, team-oriented Community Connections Manager who is driven to make meaningful connections and a positive impact.
Slated to open Summer 2026 in beautiful Orléans, Ontario, our brand-new Residence will feature 134 private rooms and 90 shared rooms - each designed for comfort and dignity. Residents will benefit from 24-hour nursing care and personalized support that help them live well, feel valued, and stay connected to what matters most.
About the Role:
Build it. Improve it. Lead it.
Ready to lead the way in shaping better care from the ground up? In this role, you’ll be at the heart of a brand new long-term care home - driving education, strengthening data quality, and supporting Continuous Quality Improvement across the organization. If you’re passionate about mentoring staff, improving systems, and turning information into meaningful action, this is your opportunity to make a lasting impact from day one.
The Manager of Clinical Informatics reports to the Director of Care and manages the information technology and compliance related to resident care through coordinating the interRAI LTCF process and monitoring of quality outcomes and CIHI reports. Responsible for the quality of resident care and nursing restorative philosophy and furthermore ensures compliance through coaching, mentoring, and discipline as required. Also, this position is responsible for ensuring staff education, orientation, and mentoring to support the transfer of interRAI LTCF and Continuous Quality Improvement knowledge within the home.
Wage Rate:
The starting annual salary is $75,000.
Vacancy:
This is an existing vacancy.
What you will Do:
The responsibilities of this position include, but are not limited to:
Overview of Informatics on Continuous Quality Improvement and interRAI LTCF process of new staff or students.
Education and software training to all appropriate staff members on interRAI LTCF, R=CAPS, subscale outcome measures, quality indicators, Resource Utilization Groups, and reports.
Coordinate the AIS certification of all newly hired registered staff and annually thereafter.
Working in consultation with management and interdisciplinary team members to develop processes that ensure data integrity, efficient data collection process, timely assessment completion and data utilization.
Establishing data quality processes to evaluate interRAI LTCF coding and relevant documentation accuracy and its timely completion.
Participates in the development of the annual QIP and progress report and in quality initiatives.
Understand the nature and meaning of quality indicators.
Coordinate the data submission process to the Canadian Institute for Health Information (CIHI).
Lead of the Nursing Restorative program in the Home.
Orientate new staff to the philosophy, policy and criteria of Nursing Restorative Care.
Interpret legislative requirements to the nursing team and monitor compliance to standards through continuous quality improvement activities.
Counsel staff in areas of non-compliance, inappropriate and unprofessional behaviour.
Qualifications you will Require:
The qualifications needed to join our family are as follows:
Be a Registered health professional licensed under the Health Disciplines Act registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60.
Minimum of two (2) years experience in a long-term care setting.
Minimum of two (2) years of supervisory experience is an asset.
Ability to identify the training needs of the team and individuals.
Proficient computer skills and strong problem-solving abilities.
Knowledge of interRAI LTCF – AIS certified as RAI Educator; if not must be completed successfully as soon as possible.
Well-developed written and oral communication skills.
Knowledge and experience with adult education strategies/facilitation.
Ability to work with and relate to interdisciplinary team members and other internal stakeholders.
Skills and knowledge in trending and analyzing data.
Knowledge of Continuous Quality Improvement.
Being bilingual in French and English is an extraordinary asset.
What We Offer:
What you Need to Know:
If you are interested in being the first to join the Cardinal Creek Residence team, please apply and submit your resume through our applicant tracking system for review. We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.
As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.
We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.
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