ottawa on customer success specialist Jobs – 18 Openings This Week

Bilingual Customer Success Manager (12 month contract)
net2phone Canada —Gloucester, ON
- $43,000–$55,000 a year
- Temporary
- Hybrid work
- Bilingual
- Customer service
- English
- Disability insurance
- Paid time off
Quick apply
Territory Manager
Alliance Door Products —Ontario
- Full-time
- Sales
- Dental care
- Vision care
Quick apply
14d
Early Careers Development Specialist
Babcock International —Ottawa, ON
- $57,508–$75,479 a year
- Bilingual
- English
- Recruiting
- Dental care
Customer Support Specialist - (Ottawa, ON)
Fullscript —Ottawa, ON
- $44,000–$50,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Organizational skills
- Communication skills
- Dental care
- Paid time off
Quick apply
Director, Customer Success
Versaterm —Ottawa, ON
- Bachelor's
- Business
- Leadership
Quick apply
Customer Onboarding Specialist - Ontario
Medfar —Ottawa, ON
- Full-time
- Remote
- Bilingual
- English
- Project management
- Paid time off
Quick apply
Client Executive
Xerox —Ottawa, ON
- $72,180–$144,360 a year
- Full-time
- Hybrid work
- Bilingual
- Sales
- Customer service
- Dental care
- Paid time off
11d
Recruitment Specialist
LeverageTek IT Solutions —Ottawa, ON
- $50,000–$65,000 a year
- Full-time
- Hybrid work
- AI
- Work from home
- Employee assistance program
Quick apply
Renewals Specialist I
Versaterm —Ottawa, ON
- Marketing
- Finance
- Analysis skills
Quick apply
Bilingual Customer Success Manager (12 Month Term)
net2phone Canada —Ottawa, ON
- $43,000–$55,000 a year
- Call to connect
- Remote
- Bilingual
- English
- Organizational skills
- Paid time off
Quick apply
Product Sales Specialist - Data and Insights
Adobe —Ottawa, ON
- Full-time
- Sales
- Presentation skills
- AI
Customer Support Architect
Assent —Ottawa, ON
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- Databases
Bilingual Product Support Specialist
1840 & Company —Ottawa, ON
- Full-time
- Remote
- Bilingual
- Computer science
- Computer Science
7d
Commercial Sales Specialist
Roofmart —Gatineau, QC
- $60,000–$70,000 a year
- Full-time
- Sales
- Marketing
- Travel
- Disability insurance
- Dental care
Quick apply

Discover related jobs

Based on your search for customer success specialist jobs.

Laboratory Assistant
Canadian Blood Services —Ottawa, ON
Employee discounts, wellness program, professional resources. Drawing on your knowledge or experience in laboratory functions, you will receive orders, select,…
$27.65 an hour
12h
Recreation Aide - Part-time - Beauclaire
Extendicare —Ottawa, ON
Valid provincial driver's license to transport residents by van (i.e.: Class 4; Class F). Maintains effective communication and good human relations with…
$23.92–$25.48 an hour
Quick apply
5d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Business Specialist
Nestlé Professional —North York, ON
Assist Key Account Managers and Account Managers in the internal setup of new customers, including managing data entry and updates in systems such as C4C and…
$60,000–$65,000 a year
5d
Bilingual Customer Success Specialist
Options Consulting Solutions —North York, ON
Manage incoming orders and coordinate timely processing of customer requests and product samples. You are someone who is comfortable engaging customers by phone…
$60,000–$67,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for customer success specialist in ottawa on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success specialist jobs near ottawa on

Bilingual Customer Success Manager (12 month contract)

net2phone Canada
Gloucester, ON

Quick apply

Job details

Temporary | Full-time | Fixed term contract
$43,000–$55,000 a year

Qualifications

Bilingual
French
Customer service
Upselling
English
Organizational skills
Telecommunication
Certified Scrum Master
Negotiation

Full job description

What we do.

We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone.

Who we are.

Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom.

We are a true Customer Success focused organization; which means doing our best to ensure our VoIP platform and communication services are tailored to our clients specific needs; and supported with speed, knowledge, precision and friendliness.

Providing the absolute best customer experience is always our top priority.

Forget the 45 minute hold times- we average 1 minute wait times to reach a live technical support specialist.

And while that's unheard of in telecommunications- so is our proactive Customer Success team who maintain a 1% customer churn rate in an industry where over 20% is the norm.

Join us and be a part of an evolving Customer Success team- where your input is not only valued, but incorporated into our daily work.

Would you like to start work every day knowing you’re helping bring solutions to Canadian’s leading businesses?
Do you love overcoming challenges and solving problems?
Are you curious and like to continuously learn?
Are you adaptable and can change direction with ease when needed?
Can you manage multiple detail-oriented tasks without breaking a sweat?
Most importantly...Do you want to work with a brilliant team of high-performers who have a lot of fun together?

What you’ll do.

Build and maintain strategic relationships with our customers and advocate on their behalf.
Proactively identify opportunities to provide additional value for our customers.
Identify early churn risk and master churn risk resolution.
Refine your negotiation skills during renewal and upsell conversations.
Identify opportunities to expand accounts, as well as support accounts through their business changes.
Help our clients adopt and leverage all of our communication tools to best support their business.
Liaise with our onboarding, technical support, billing and sales teams as needed.
Become a product expert; who can relate the product to a variety of business models.
Assist in the design and implementation of Customer Success best practices and trends.
Learn to use industry leading SaaS technologies like Slack, Salesforce and more!

What you need to be a CSM with us.

2-3 years of customer experience
Outstanding organizational skills with a strong attention to detail
French-English Bilingualism
Never-ending curiosity (you’re going to meet a lot of different businesses!)

What we offer.

Join an amazing team culture who values work life balance.
Accessible team socials (virtual and in person).
Learning opportunities and growth.
Paid time off, sick & family days as well as paid volunteer days.
Ability to work remotely.
$2,000 in health & wellness benefits

Job Type: Full Time, Contract for 12 months

Schedule: Monday to Friday 9am-5pm EST

Compensation: Base Salary + Commission, OTE $ 43-55,000 CAD

This is an in-office hybrid position – with the potential to work remotely 2-3 days a week- we want you to be in the middle of all the action!

Looking for a change? Want to do something new? Need to make a difference? It’s time to learn, do, and become more than you ever thought possible.

net2phone Canada is committed to creating an inclusive environment where all candidates, employees, and clients feel like they belong. To ensure an inclusive and accessible candidate experience, accommodations are available upon request for all stages of the selection process.

To request an accommodation, please complete our online form or call 1-888-508-2749. You can also reach us by mail at 5424 Canotek Road, Ottawa, Ontario, K1J 1E9, Canada. You can find more ways to contact us and learn more about our accessibility commitment at https://www.net2phone.com/en-ca/accessibility

Job Types: Full-time, Fixed term contract
Contract length: 9 months

Pay: $43,000.00-$55,000.00 per year

Benefits:

Casual dress
Company events
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off

Application question(s):

Are you currently located in Ottawa and able to commute to our office daily?

Language:

French and English (required)

Work Location: Hybrid remote in Gloucester, ON K1J 1E9

Quick apply

Refine Your Search

customer success specialist jobs in ottawa on

Bilingual Customer Success Manager (12 month contract)

Territory Manager

Early Careers Development Specialist

Customer Support Specialist - (Ottawa, ON)

Director, Customer Success

Customer Onboarding Specialist - Ontario

Client Executive

Recruitment Specialist

Renewals Specialist I

Bilingual Customer Success Manager (12 Month Term)

Product Sales Specialist - Data and Insights

Customer Support Architect

Bilingual Product Support Specialist

Commercial Sales Specialist

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for customer success specialist in ottawa on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected