Ottawa On Desktop support technician Jobs – 6 Openings This Week

Junior IT Support Technician
Canadian Institute for Health Information —Ottawa, ON
- $57,798–$67,997 a year
- Contract
- Bilingual
- Computer Science
- Customer service
23h
Junior IT Support Technician
CIHI —Ottawa, ON
- $57,798–$67,997 a year
- Contract
- Bilingual
- Computer Science
- Customer service
Quick apply
9d
Field Technician Support
1Valet —Ottawa, ON
- $60,000–$80,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Engineering
- Paid time off
- Work from home
Quick apply
CPA with a passion for tech
BAI Bragonier + Associates Inc —Ontario
- $85,000–$115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Software troubleshooting
- Data analysis skills
- Disability insurance
- Dental care
Quick apply
2d

Related jobs to explore

Based on your search for desktop support technician

Biomedical Equipment Technician
OrthoCanada —Gatineau, QC
Install, inspect, troubleshoot, repair, and maintain a wide variety of medical equipment and devices. This position plays a critical role in ensuring that…
$50,000–$65,000 a year
Quick apply
Production Technician
Calian —Ottawa, ON
Assemble electro-mechanical components by following instructions and drawings. Support production and engineering teams during new product introduction and…
$50,000–$55,000 a year
Quick apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

User Support Technician
Carry Telecom Inc —North York, ON
Consult user guides, technical manuals and other documents to research and implement solutions. Provide technical support to users via help desk channels,…
$36 an hour
Quick apply
12d
IT Support Technician/HelpDesk
Resyst Inc. —Toronto, ON
Have a valid Driver's license (G2 or G). Provide first-line technical support via help desk channels, assisting users with hardware, software, and network…
$38,500–$42,500 a year
Quick apply
1d

Show more jobs in cities nearby

I want to receive the latest job alerts for desktop support technician in ottawa on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near ottawa on

Field Technician jobs in Ottawa, ON

Registered Mental Health Technician jobs in Toronto, ON

Junior It Technician jobs in Winnipeg, MB

Junior Product Manager jobs in Toronto, ON

Remote Work From Home It jobs in Edmonton, AB

Junior It Technician jobs in Vancouver, BC

Pharmacy Technician jobs in Manitoba

Junior It Technician jobs in Gatineau, QC

Junior It Technician jobs in Remote

Junior It Technician jobs in Brampton, ON

Junior It Technician jobs in Thunder Bay, ON

Automotive Technician Apprentice jobs in Victoria, BC

It Director jobs in Remote

It Helpdesk jobs in Mississauga, ON

Junior It Technician jobs in London, ON

Certified Public Accountant jobs in Regina, SK

Certified Public Accountant jobs in Brampton, ON

Junior Accountant jobs in London, ON

Certified Public Accountant jobs in Mission, BC

Public Health jobs in Mississauga, ON

Junior IT Support Technician

Canadian Institute for Health Information -
Ottawa, ON

Apply Now

Job details

Contract
$57,798–$67,997 a year
23 hours ago

Qualifications

Bilingual
Desktop support
ITIL Certification
Computer Science
Customer service
Engineering
English
Analysis skills
Bachelor's
ITIL
Engineering Technology
Computer Engineering
Communication skills
Active Directory

Full job description

Job number:

J0626-1081

Job title:

Junior IT Support Technician

Job Type:

Contract

Vacancy Type:

New

Location:

Ottawa, Ontario, Canada

Number of positions:

Contract Duration :

Until Jan 2027

Date posted:

July 9, 2026

Closing date:

July 22, 2026

Compensation:

$57,798.00 - $67,997.00/year

Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an eceptional place to work that embraces diversity, respect, integrity, collaboration and innovation.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

HOOPP Pension Plan (Defined Benefits Pension)
Retirement Planning Program
Generous vacation days for permanent and long-term contracts
Work-life balance
Career Planning Program
Learning and Professional Development Program
ible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Technician provides timely and accurate responses to incidents and service requests related to end-user hardware and software environments. This role performs restorative and corrective actions by diagnosing, prioritizing, and resolving incidents and fulfilling service requests through proactive or scheduled maintenance, installation, or replacement of end user components. The Technician supports ITSM Problem Management by identifying trends in recurring technical issues and implementing permanent resolutions in alignment with eisting processes and standards, while contributing to continuous improvement and collaboration.

What you'll do

1. Provide accurate and timely response to incidents and service requests involving end-user hardware and software, including onsite and remote support, installation, and configuration of laptops, tablets, mobile devices, peripherals, and videoconferencing equipment.
2. Recommend and perform proactive or scheduled maintenance, installation, or replacement of laptop components and software, including testing and monitoring, while maintaining supporting systems and escalating issues as needed.
3. Manage the desktop/laptop lifecycle through imaging, configuration, installation, and recovery of devices and peripherals. Maintain IT inventory using prescribed systems and ensure secure, organized storage of equipment.
4. Provide technical consultation and recommend solutions for medium compleity technical issues.
5. Support and adhere to CIHI’s ITS processes, including Information Security Management System (ISMS) practices and ITIL foundational processes such as incident, change, and problem management.
6. Assist in documenting and developing standard operating procedures and technical knowledge bases for end-user support.

What you'll bring to the table

Undergraduate degree in Computer Science, Computer Engineering Technology or related discipline or equivalent combination of education and related eperience.
ITIL certification is an asset.
1 year of related eperience in desktop support or technical service desk environments, supporting Windows PC/laptop/tablet hardware and peripherals.
Demonstrated ability to install, configure, and support Windows desktop hardware and software.
Eperience documenting operational procedures.
Working knowledge of Active Directory and Office365.
Strong communication skills, customer service skills with the ability to liaise between technical and non-technical users.
Strong analytical and problem-solving skills with the ability to prioritize and manage tasks effectively.
Collaborative team player with a team-oriented approach.
Knowledge of ITIL foundations is an asset.

Additional Requirements

Primary locations: Toronto or Ottawa.
Must comply with all CIHI workplace policies, including privacy and confidentiality.
Fluency in English is required, bilingualism in both official languages is an asset.

To find out more about this role and other eciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses to communicate with applicants. Please make sure your profile has an updated address that is checked regularly, including the junk/spam mail folder, as we send time sensitive s (i.e. testing and interview bookings).

Data Privacy and Record Retention Notice

In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.

By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.

Are you interested in this job?

Apply Now

Refine Your Search

desktop support technician jobs in ottawa on

Junior IT Support Technician

Junior IT Support Technician

Field Technician Support

CPA with a passion for tech

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alerts for desktop support technician in ottawa on

Explore jobs in more locations

Who we are

Why is this role important?

What you'll do

What you'll bring to the table

Additional Requirements

Job seeker tools

Employer Tools

Browse

Stay Connected