Ottawa On Emergency dispatcher Jobs – 2 Openings This Week

Dispatcher
Switzer-CARTY Transportation —Greely, ON
- $50,000–$54,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Store discount
- Wellness program
Quick apply
7d
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc. —Ottawa, ON
- $20–$30 an hour
- Weekends only
- Hybrid work
- Sales
- English
- No university degree
- Dental care
Quick apply

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Dispatcher

Switzer-CARTY Transportation -
Greely, ON

Quick apply

Job details

Full-time
$50,000–$54,000 a year
7 days ago

Qualifications

Microsoft Word
French
Microsoft Excel
English
Schedule management
Client services
Customer service orientation
Data entry
Organizational skills
Customer support
Typing
Dispatch experience
Communication skills
Client interaction
Time management

Full job description

ABOUT US
Switzer-CARTY is the fastest growing privately held school bus company in Ontario and one of the largest school bus operators in Ontario, transporting over 100,000 students each day. Recognized as a leader in the industry, Switzer-CARTY is known for delivering superior customer service and having a strong commitment to building a culture that values peoples and supports employees in doing their best work.

We are currently seeking a Full-Time Dispatcher for our Greely branch. We remain true to our core values that the root of our success lies with our people. This position is well suited for a very organized, customer-focused individual who excels in a fast-paced environment. Being able to support our drivers and customers and having the ability to professionally manage a fast-paced work environment with changing priorities is the key to success in this position.

The Dispatcher position will be a full-time salaried position, Monday to Friday, reporting to the Branch Manager. The primary responsibilities of this position include cultivating strong relationships with drivers and customers to provide exceptional service at all times.

RESPONSIBILITIES:

Schedule drivers to cover open routes, absences and charter work
Ensure all routes are up to date
Maintain communication and act as a first contact and support for drivers needing assistance and guidance while they are on their bus routes and performing charters
Quickly assess incoming information, prioritize situations and make appropriate decisions while working under tight deadlines
Collaborate with Branch Manager and all departments to ensure information is shared in a timely fashion
May occasionally be called upon to cover a bus route
Assist drivers with HORS, defects sheets, vacation request forms
Organize branch products, and order items needed, such as ice melt, and paper products
Enter and update Bus Hive as necessary with driver changes
Assist the Branch Manager with summer work preparation
Complete special projects as required
Perform other related duties depending on branch needs

KNOWLEDGE AND SKILLS:

Strong Organizational Skills – ability to organize, prioritize and maintain accurate and up-to-date records and follow-up to ensure task completion.
Superior Time Management Skills and the ability to multi-task and work in a fast-paced environment
Strong Interpersonal Skills – ability to build and maintain positive relationships with drivers, branch manager and customers by being an active listener, showing empathy and compassion.
Ability to remain calm, clear and in control especially in emergency situations
Superior Communication Skills – ability to be an active listener, speak clearly, communicate effectively
Problem Solving – ability to assess situations and find effective solutions to resolve problems in a timely manner

QUALIFICATIONS

1 year of school bus industry experience and/or dispatch experience
1 year of experience in a customer service-related position
Accurate and efficient keyboarding skills
Strong knowledge of Microsoft Office (Excel, Word)
Sound geographical knowledge of the Ottawa area an asset
Ability to be flexible in availability of hours of work especially in September/October
Requires regular attendance throughout the school year (September to June)
Bilingualism in French and English is required

Switzer-Carty Transportation thanks all interested applicants, however only those selected for an interview will be contacted. Switzer-Carty welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

This position is a new vacancy

Job Type: Full-time

Pay: $50,000.00-$54,000.00 per year

Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Life insurance
Store discount
Vision care
Wellness program

Work Location: In person

Quick apply

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Dispatcher

Bilingual Customer Experience Representative - Overnight and Weekend

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