Ottawa On Evening customer service representative Jobs – 21 Openings This Week

Client Services Agent
National Research Council Canada —Ottawa, ON
- $58,442–$74,316 a year
- Evenings as needed
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Relocation assistance
1d
Customer Service Representative: Intake - Casual
Ottawa Humane Society —Ottawa, ON
- $24.02–$27.01 an hour
- Weekends as needed
- Customer service
- English
- Microsoft Office
Quick apply
Part-time Client Service Representative (18 Positions Available)
Algonquin College —Ottawa, ON
- $18.81–$20.43 an hour
- Part-time
- Hybrid work
- Customer service
- Computer skills
- Dental care
- Tuition reimbursement
2d
Guest service representative
Gray Collection —Ottawa, ON
- Weekends as needed
- Bilingual
- Hospitality
- Bar
- Profit sharing
Quick apply
CSR - Customer Service Representative
St-Hubert Express/Harveys —Ottawa, ON
- From $17.60 an hour
- 8 hour shift
- Customer service
- In-person
- Flexible schedule
Quick apply
11d
Customer Support Representative
Mopify —Ottawa, ON
- Weekends as needed
- Communication skills
Customer Sales Representative/Receptionist
Salon Rouge Ottawa —Ottawa, ON
- $18–$20 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
14d
Indigo Innes - Customer Experience Representative
Indigo Books & Music —Ottawa, ON
- Part-time
- Bilingual
- Sales
- English
Quick apply
12d
Retail Customer Service Representative
The Brick —Gloucester, ON
- From $17.60 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
5d
Guest Service Agent Part-time Fairfield Kanata
Silver Hotel Group —Ottawa, ON
- $20.16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Bilingual Customer Experience Representative -French and English
Teksavvy Solutions Inc. —Ottawa, ON
- $19.85–$23.13 an hour
- Part-time
- Bilingual
- Spanish
- Writing skills
- Wellness program
- Employee assistance program
Quick apply
2d
SEASONAL Front Desk/Member Services Supervisor
Ottawa Tennis & Lawn Bowling Club —Ottawa, ON
- $20–$23 an hour
- Part-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
Veterinary Receptionist/ Client Care Representative
Eagleson Veterinary Clinic —Ottawa, ON
- From $19 an hour
- Full-time
- Microsoft Word
- Customer service
- English
- Store discount
- Dental care
Quick apply
2d
Guest Services Representative (FT)
The Cadillac Fairview Corporation Ltd —Ottawa, ON
- Weekends as needed
- Hospitality
- Organizational skills
Customer Service Representative - Evenings & Weekends
LodgeLink —Canada
- $17–$19 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Customer service
4d
Bilingual Customer Service Team Lead / Supervisor – Remote
Beyond Bilingual Inc. —Canada
- $200–$700 a month
- Weekends as needed
- Remote
- Bilingual
- Management
- Customer service
Quick apply

Related jobs to explore

Based on your search for evening customer service representative

Remote Customer Service and Sales
HMG Careers —Ottawa, ON
Insurance license required or willingness to obtain one. You will work remotely, serving clients by providing guidance and protection solutions for individuals…
$69,000–$150,000 a year
Quick apply
Sales/Customer Service Representative
Prestige Business Strategies inc —Ottawa, ON
Continuous training and professional development. Prestige Strategies is a growing consulting and customer engagement firm that supports organizations through…
$688–$1,238 a week
Quick apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Representative
CARMA Corp —Lindsay, ON
Provide customers with product and service information; address customers inquires and respond to account and billing inquiries and adjustments, requests for…
From $43,846.40 a year
Quick apply
Paint Customer Service Representative
Benjamin Moore —Markham, ON
What kind of driving license do you have? Assist customers in choosing colours & wallpaper for their project. Provide all customers with a friendly and positive…
$19.50–$25.00 an hour
Quick apply
10d

Show more jobs in cities nearby

I want to receive the latest job alerts for evening customer service representative in ottawa on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

evening customer service representative jobs near ottawa on

Front Desk Manager jobs in Ottawa, ON

Call Center Team Lead jobs in Remote

Customer Service Representative jobs in Ottawa, ON

Customer Experience Representative jobs in Ottawa, ON

Customer Service Sales Representative jobs in Ottawa, ON

Guest Service Agent jobs in Ottawa, ON

Operations Manager jobs in Victoria, BC

Front Desk Manager jobs in Montréal, QC

Social Media Manager jobs in Montréal, QC

Hotel Sales Manager Hospitality jobs in Vancouver, BC

Front Desk Manager jobs in British Columbia

Front Desk Manager jobs in Saskatoon, SK

Front Desk Manager jobs in Oakville, ON

Project Manager Remote jobs in Toronto, ON

Call Center Team Lead jobs in Calgary, AB

Call Centre, Nordia jobs in Toronto, ON

Full Time, Millwoods Town Center jobs in Edmonton, AB

Data Center Electrical Engineer jobs in Ontario

Call Centre jobs in Regina, SK

Sales Representative jobs in Toronto, ON

Client Services Agent

National Research Council Canada -
Ottawa, ON

Apply Now

Job details

$58,442–$74,316 a year
1 day ago

Qualifications

Bilingual
Microsoft Word
Microsoft Excel
Microsoft Outlook
Call center
Microsoft Office
High school diploma or GED
Data entry
Customer support

Full job description

Priority may be given to the following designated employment equity groups: women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

Candidates are asked to self-declare when applying to this hiring process.

City: Ottawa

Organizational Unit: Chief Information Officer Branch

Classification: AD-4

Tenure: Term

Duration: 1 year

Language Requirements: Bilingual Imperative CBC/CBC

Work Arrangements: While the official location of work for this position will be an NRC facility within Canada, the option of an offsite or a hybrid work arrangement (a combination of working onsite and offsite) may be possible.

Assignments and secondments may be considered according to NRC's policies.

Discover the possible

Anything is possible at the National Research Council (NRC), recently named one of Canada’s 2025 Top Employers for Young People, a 2025 Top Employer in the National Capital Region and Forbes Canada’s Best Employers!

As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

The Role

We are looking for a Client Services Agent to support our Chief Information Officer Branch. The Client Services Agent would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

Attention Contact Centre Professionals! Do you have a recognized background of success in a Client Service Delivery field? Are you passionate about finding and sharing solutions? Can you adjust your approach to the personality of the person you need to help? If this is you, read on.

Great attitude & Client Delivery Service skills are what make you the right person to be part of a team that provide exact and timely answers to all enquiries; follow up all pending issues and resolve them; provide exceptional customer service at all times; liaise with internal as well as external departments to provide professional outcomes for customers.

Reporting to the supervisor of Support Services for the Client Services Centre, the Client Services Agent is the primary point of contact for clients seeking information associated to the criteria and eligibility for IRAP programs, and is also responsible for responding to requests and enquiries received via telephone and e-mail in support of the National Research Council Call Centre mandate.

Consequently, the Client Services Agents need to be available to work a rotating shift schedule (7:30am – 7:30pm ET) to ensure that we have full coverage.

You must have a consultative nature, a strong team spirit and the ability to think and react quickly when put on the spot.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education

Successful completion of secondary school according to provincial standards.

Asset: Client Service Delivery Training

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

Experience in delivering professional client support services.
Experience collecting clients’ information and data entry.
Experience with MS Office suite products such as Word, Excel and Outlook.

Assets:

Experience in a call centre
Proficiency in using a client management system

Condition of Employment

Reliability Status
For a Reliability Status, verification of background information over a period of 5 years is required.

Must be available to work on alternating shifts, including some evenings (7:30am – 7:30pm ET).

Language Requirements

Bilingual Imperative CBC/CBC

Information on language requirements and self-assessment tests

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

Knowledge of client management systems.
Ability to provide information, explain processes and respond to queries.
Ability to use Microsoft Office Suite (Outlook, Word and Excel).
Ability to collect and capture specific information data.
Ability to simultaneously listen, speak and accurately capture the information for data input.
Ability to effectively manage competing priorities as well as delivering high quality services to clients.

Behavioural Competencies

Management services - Client focus (Level 1)
Management services - Communication (Level 1)
Management services - Initiative (Level 1)
Management services - Results orientation (Level 1)
Management services - Teamwork (Level 1)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Management Services

Compensation

From $58,442 to $74,316 per annum.

In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.

Notes

In 2025, the NRC was chosen as one of Canada’s Top Employers for Young People, a National Capital Region Top Employer and Forbes Canada’s Best Employer.
Relocation assistance will be determined in accordance with the NRC's directives.
A pre-qualified list may be established for similar positions for a one year period.
Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
The incumbent must adhere to safe workplace practices at all times.
We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (24307) to:

E-mail: [email protected]

Telephone: 3439906649

Closing Date: 27 July 2026 - 23:59 Eastern Time

Apply Now

Refine Your Search

evening customer service representative jobs in ottawa on

Client Services Agent

Customer Service Representative: Intake - Casual

Part-time Client Service Representative (18 Positions Available)

Guest service representative

CSR - Customer Service Representative

Customer Support Representative

Customer Sales Representative/Receptionist

Indigo Innes - Customer Experience Representative

Retail Customer Service Representative

Guest Service Agent Part-time Fairfield Kanata

Bilingual Customer Experience Representative -French and English

SEASONAL Front Desk/Member Services Supervisor

Veterinary Receptionist/ Client Care Representative

Guest Services Representative (FT)

Customer Service Representative - Evenings & Weekends

Bilingual Customer Service Team Lead / Supervisor – Remote