Ottawa On Government contract Jobs – 338 Openings This Week

Customer Service Agent 2- Part Time- Perm-Bilingual- Ottawa Walkley
Serco North America —Ottawa, ON
- $24.35–$30.11 an hour
- Part-time
- High school diploma or GED
- Computer skills
13d
Driver Examiner 2 Ottawa Walkley -Part-time-Bilingual
Serco North America —Ottawa, ON
- $28.25–$30.67 an hour
- Part-time
- English
- Microsoft Office
- High school diploma or GED
3d
Driver Examiner 2 - Ottawa Walkley Part Time - Perm - Non Bilingual
Serco North America —Ottawa, ON
- $28.25–$30.67 an hour
- Part-time
- English
- High school diploma or GED
- Driving
3d
Change Management Consultant
Trillys Systems —Ottawa, ON
- $800–$1,000 a day
- Temporary
- IT
- In-person
- Training & development
Quick apply
6d
Data Engineer Tester, Hybrid - 14 Month Contract
LRO Staffing —Ottawa, ON
- $50–$65 an hour
- Immediate opening
- Hybrid work
- Computer science
- Azure
- SQL
Translator
University of Ottawa Heart Institute —Ottawa, ON
- $49.89–$60.70 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
6d
IT Recruitment Consultant /Government
Cyber Experts —Ottawa, ON
- $60–$100 an hour
- Customer service
- Communication skills
Driver Examiner 2- Canotek- Part Time - Perm - Bilingual (French & English)
Serco North America —Ottawa, ON
- $28.25–$30.67 an hour
- Part-time
- English
- Microsoft Office
- High school diploma or GED
Account Executive (Federal Government & Public Sector)
Canon Canada —Ottawa, ON
- $123,879–$129,879 a year
- Hybrid work
- Salesforce
- Business development
- Analysis skills
- Profit sharing
- Dental care
13d
Security Guard
Falcon Security Services —Ottawa, ON
- $23 an hour
- Temporary
- CPR Certification
- Customer service
- First Aid Certification
- Wellness program
- Dental care
Quick apply
Delivery Services: Project Manager, Business Analyst, Technical Writer, Process Re-Engineering, Chan
Trillys Systems —Ottawa, ON
- $600–$1,200 a day
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Computer Science
Quick apply
Senior Programmer Analyst - Contract
LRO Staffing —Ottawa, ON
- $80–$120 an hour
- Contract
- CRM software
- English
- JavaScript
9d
Executive Coach Specializing in Underrepresented Groups - Contract
LRO Staffing —Ottawa, ON
- Contract
- English
Senior Computer Application Support, Google Cloud - Contract
LRO Staffing —Ottawa, ON
- Contract
- Hybrid work
- English
- Continuous improvement
- Communication skills
8d
Court and Client Representative (irregularly scheduled hours and on-call contracts)
Ministry of the Attorney General —Ottawa, ON
- $29.53–$34.75 an hour
- Temporary
- Customer service
- English
- Cashiering
- Dental care
- Employee assistance program
Acquisitions Officer
Government of Canada —Ottawa, ON
- $70,030–$79,954 a year
- Overtime
- Inventory management
- High school diploma or GED
- Contracts
5d
Historical Researcher (Ottawa)
Know History —Ottawa, ON
- From $25 an hour
- Full-time
- English
- Research
- Microsoft Office
- Flexible schedule
Quick apply
14d
Intermediate Information Officer, Customer Service
University of Ottawa —Ottawa, ON
- $62,027–$78,349 a year
- Full-time
- Word processing
- English
- Windows
16h
Profiler (Contract)
Pwc Canada —Ottawa, ON
- $45,800–$76,300 a year
- Full-time
- Microsoft Word
- Writing skills
- English
Digitization Professional
AMS Imaging Inc. —Nepean, ON
- $18 an hour
- 8 hour shift
- Administrative experience
- Quality Control
- Data entry
Quick apply

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Customer Service Agent 2- Part Time- Perm-Bilingual- Ottawa Walkley

Serco North America -
Ottawa, ON

Apply Now

Job details

Permanent | Part-time
$24.35–$30.11 an hour
13 days ago

Qualifications

French
Workplace safety policies
High school diploma or GED
Decision making
Client services
Customer service orientation
Occupational Health and Safety (OHS) regulations
Computer skills
Customer support
Class G Licence

Full job description

Available in 2 locations

Customer Service Agent 2- Part Time- Perm-Bilingual- Ottawa Walkley

Available in 2 locations

Ottawa Walkley, Ontario, CA, K1V 6P5

Ottawa Canotek, Ontario, CA, K1J 9M1

Ottawa Walkley, Ontario, CA, K1V 6P5

Category: Customer Service

Job ID: 33525

widget: Part-Time

Other

No - Teleworking not available for this position

$24.35-$30.11

Position Description & Qualifications

SUMMARY/PURPOSE:

Evaluates an applicant’s eligibility to apply for an Ontario Driver’s Licence.
Assesses applicants’ identity documents for validity.
Provides information and assistance related to Driver Examination services.
To ensure the fair and proper issuance of an Ontario Driver’s Licence.

KEY RESPONSIBILITIES:

Provides excellent customer service during the delivery all Driver Examination Services.
Providing information and assistance to applicants for all classes of licences.
Reviewing applicant information to determine eligibility for a variety of classes of licences.
Conducting vision screen testing, photographing of applicants, and administering written and/or oral knowledge testing.
Scheduling and dispatching road tests and issuing temporary licences.
Collecting fees for a variety of transactions.
Investigating problems or errors on the driver record and initiating corrections.
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Adheres to all Ministry and operational confidentiality requirements.
Other related duties relevant to this position as may be required.

HEALTH AND SAFETY:

Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre including travel points.
Takes every precaution to contribute to a safe and healthy workplace.
Demonstrates correct use of equipment, materials and protective devices required by law.
Demonstrates awareness of and educates self on changes to legislation, regulations, Company policies and procedures.
Takes the initiative to report unsafe conditions.
Complies with Part III, Section 27 of the OHSA (Duties of Workers).

OTHER/PROJECTS:

Comply with Serco Canada Inc. policies and procedures.
Performs other tasks as assigned by management, including but not limited to special projects.
Must participate in obtaining any required security measures, as deemed by Serco.
Must participate in Initial and maintenance training for Customer Service Agent.

JOB REQUIREMENTS:

EDUCATION /CERTIFICATIONS:

Successful completion of the Customer Service Agent training program
GED or high school diploma as a minimum
Must hold a valid Ontario Class G driver’s licence.
Must be Fluent in French

KNOWLEDGE and EXPERENCE:

Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Intermediate level computer skills required
Two (2) years’ experience with demonstrated excellent customer service.

SKILLS/COMPETENCIES

(Interpersonal Communication, Financial, Managerial, Problem solving):

Excellent customer service skills, ability to deal with difficult and highly complex situations.
Ability to multi-task.
Ability to process and manage sensitive personal information.
Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Strong judgement and decision-making skills.

Knowledge and understanding of driving and assessment Driving test policies and standards, requirements of the driving test.

Assessment skills - Ability to observe accurately, monitor and evaluate overall candidate performance. Uniformity and consistency in assessment. Assimilate information quickly and extract key points.

Quality of service - Ability to establish and communicate what the candidate can expect during licensing process. Ability to communicate clearly, choosing content, style, and language to suit the audience and context and deal with enquiries from candidates. Ability to provide clear feedback about test results.

Fostering Change - The ability to demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness.

Thoroughness - The ability to ensure that one's own work is complete and accurate. Proven track record of high performance and creating a positive and productive work environment.

Decisiveness - The ability to make difficult decisions in a timely manner.

Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.

Personal credibility - To be responsible, reliable, and trustworthy.

MENTAL AND PHYSICAL EFFORT:

Mental: Activities are moderate intensity at more than 4 hrs/day or high intensity at 2-4 hrs/day
Physical: Activities are low intensity, less than 2 hrs/day

WORKING CONDITIONS:

Little exposure to disagreeable elements
Minor risk of injury, harm, or illness

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].

Apply Now

Refine Your Search

government contract jobs in ottawa on

Customer Service Agent 2- Part Time- Perm-Bilingual- Ottawa Walkley

Driver Examiner 2 Ottawa Walkley -Part-time-Bilingual

Driver Examiner 2 - Ottawa Walkley Part Time - Perm - Non Bilingual

Change Management Consultant

Data Engineer Tester, Hybrid - 14 Month Contract

Translator

IT Recruitment Consultant /Government

Driver Examiner 2- Canotek- Part Time - Perm - Bilingual (French & English)

Account Executive (Federal Government & Public Sector)

Security Guard

Delivery Services: Project Manager, Business Analyst, Technical Writer, Process Re-Engineering, Chan

Senior Programmer Analyst - Contract

Executive Coach Specializing in Underrepresented Groups - Contract

Senior Computer Application Support, Google Cloud - Contract

Court and Client Representative (irregularly scheduled hours and on-call contracts)

Acquisitions Officer

Historical Researcher (Ottawa)

Intermediate Information Officer, Customer Service

Profiler (Contract)

Digitization Professional

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