Ottawa On Housing case manager Jobs – 19 Openings This Week

Housing Based Case Manager
The Elizabeth Fry Society of Ottawa —Ottawa, ON
- $26.65 an hour
- Full-time
- Bilingual
- CPR Certification
- English
- Dental care
- Paid time off
Quick apply
2d
Housing Based Case Manager
Wabano Centre for Aboriginal Health —Ottawa, ON
- $52,000–$57,000 a year
- Weekends as needed
- CPR Certification
- First Aid Certification
- Communication skills
- Dental care
- Employee assistance program
Housing and Community Support Worker
Options Bytown Non-Profit Housing —Ottawa, ON
- $56,000–$61,000 a year
- Full-time
- Bachelor's
- Computer skills
- In-person
- Dental care
- Paid time off
Quick apply
Housing Coordinator
Ottawa Salus Corporation —Ottawa, ON
- $37.25–$42.86 an hour
- Full-time
- CPR Certification
- English
- Databases
Quick apply
11d
Bilingual Housing Case Manager (Tuesday-Saturday 11am-7pm)
YMCA of the National Capital Region —Ottawa, ON
- $26.98 an hour
- Bilingual
- CPR Certification
- English
- Disability insurance
- Dental care
5d
Rental Officer
Centretown Citizens Ottawa Corporation —Ottawa, ON
- $55,200–$69,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
12d
Registered Nurse - Community Mental Health & Addictions, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $39.84–$57.11 an hour
- Full-time
- Nursing
- BLS Certification
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Human Resources Advisor
Ottawa Community Housing —Ottawa, ON
- $94,651.72–$118,800.04 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
11d
09-26 Casual Counsellor DD
Pathways to Independence —Ottawa, ON
- $30.30–$31.29 an hour
- 12 hour shift
- CPR Certification
- First Aid Certification
- Social Work
Quick apply
04-26 Casual Counsellor DD
Pathways to Independence —Ottawa, ON
- $30.30–$31.29 an hour
- 12 hour shift
- CPR Certification
- First Aid Certification
- Social Work
Quick apply
Facilities Coordinator
Centretown Citizens Ottawa Corporation —Ottawa, ON
- $47,200–$59,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- English
- Dental care
- Paid time off
Quick apply
12d
Paralegal
Ottawa Community Housing —Ottawa, ON
- $38.32–$44.20 an hour
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
Registered Social Worker
Pinecrest Queensway Community Health Centre —Ottawa, ON
- $32.46–$38.19 an hour
- Weekends as needed
- Bilingual
- English
- Bachelor's
EnviroCentre Build – Lead Installer
EnviroCentre —Ottawa, ON
- $65,000–$75,000 a year
- Full-time
- Customer service
- Supervising experience
- Driving
- Dental care
- Paid time off
EnviroCentre Build – Sales Estimator
EnviroCentre —Ottawa, ON
- $61,000–$72,000 a year
- Weekends as needed
- Sales
- Customer service
- Engineering
- Dental care
- Paid time off
Physiotherapist
Pinecrest Queensway Community Health Centre —Ottawa, ON
- $41.27–$48.56 an hour
- Part-time
- Bilingual
- English
- Microsoft Office
Nurse Practitioner
Somerset West Community Health Centre —Ottawa, ON
- $65.43–$75.70 an hour
- 8 hour shift
- Bilingual
- CPR Certification
- English
- Life insurance
Quick apply
11d

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VAW Counsellor
Yellow Brick House —Richmond Hill, ON
Assist service users affected by domestic violence to assess their situation, develop short- and long-term goals, particularly with reference to their safety;…
$57,268.51 a year
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4d
Client Services Supervisor
Blue Door Support Services —East Gwillimbury, ON
Valid Driver’s license, clear driver’s abstract, reliable vehicle and insurance to travel for work. Builds, maintains and strengthens working relationships with…
$60,000–$70,000 a year
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Housing Based Case Manager

The Elizabeth Fry Society of Ottawa
Ottawa, ON

Quick apply

Job details

Full-time
$26.65 an hour
2 days ago

Qualifications

Bilingual
French
CPR Certification
Lotus
Post-secondary education
NVCI
English
Criminal Justice
ASIST
First Aid Certification
Budgeting
Social Work
Driving Licence

Full job description

Join our Amazing E Fry Ottawa Team!

Housing Based Case Manager (HBCM)

Job title: Housing Based Case Manager (HBCM)

Reports to: Manager, Community Programs and Services

Hours: 37.5 hours/week

Language: Bilingual Essential (English, French)

Wage: $26.65 per hour (non-negotiable – unionized organization)

About E Fry Ottawa

The Elizabeth Fry Society of Ottawa a is not-for-profit community agency that supports and advocates for women and gender-diverse people impacted by the justice system. Our work is aimed at reducing harm and oppression, supporting people to overcome barriers to reintegration, and empowering them to build a life of stability and resiliency. We are a feminist organization committed to working from a human rights and anti-oppression perspective, recognizing systemic barriers that lead to marginalization. E Fry Ottawa is a unionized workplace. E Fry Ottawa is committed to employment equity, actively seeks diversity in the workplace, and welcomes and encourages applications from members of equity seeking groups including women, transgender, non-binary, and LGBTQ+ individuals, First Nations, Métis and Inuit individuals, persons with disabilities and members of racialized and marginalized groups.

About the Role

The Housing Based Case Manager (HBCM) provides comprehensive housing-based case management services to support moderate to high acuity women and gender-diverse people in Ottawa who have been justice-impacted to find appropriate housing, learn relevant life skills, and promote an improved quality of life.

The HBCM assists clients in accessing community supports and services or acting in a role of advocacy when it is appropriate to do so to enhance their housing stability and support long-term housing retention. This position involves travel (by car) in the City of Ottawa. Valid driver’s license and access to a reliable vehicle is required.

Core Responsibilities

Conduct JD-VI-SPDAT and SPDAT assessments to triage clients and determine the need for intensive housing supports, and administer SPDATs regularly to monitor acuity, track progress, adjust case plans, and evaluate housing stability.
Assist clients by arranging viewings, speaking to property owners, choosing housing, and assisting with move-in arrangements, including the procurement of furniture and/or small household items.
Perform in-reach services within correctional institutions, drug and alcohol treatment programs, and through telephone and written referrals from federal/provincial institutions.
Collaborate with the Elizabeth Fry Society Community Liaison Worker at the Ottawa-Carleton Detention Centre (OCDC), Residential staff (JF Norwood House Transitional Residence and Lotus Bail Residence) and the Community Justice Worker at the Ottawa Courthouse to identify and prioritize clients that require housing support.
Consult with the City’s Housing First Data Coordinator to identify and prioritize clients that meet Housing First eligibility criteria.
Administer agency intake and assessment tools as required to support clients.
Maintain and record accurate, complete, up to date client files and case notes according to established procedures. This includes entering the necessary information into HIFIS and ShareVision.
Facilitate clients’ access to community resources to strengthen their tenancy, promote healthy living, and offer long-term support as needed.
Refer and link clients to external community resources that could further support housing retention.
Support clients in preparing a monthly budget, a weekly calendar, a personal guest policy, a risk minimization plan, and a crisis plan.
Assist clients in problem-solving and crisis intervention around housing conflicts and legal issues.
Provide shared after hours on-call support to clients dealing with urgent housing related issues.
Provide information on tenant rights and responsibilities as needed and if necessary, support client through an eviction process with tenant/property owner negotiations.
Support clients who need to be re-housed to select, rent, and move into new housing, with the assistance of the Housing Specialist.
Stay informed and updated on community resources for housing and housing-related intervention supports (legal clinics, tribunals, emergency housing).
Apply for or negotiate access to social housing, non-profit housing, and provincial rent supplements as needed.
Conduct regular home visits to support clients with maintaining housing stability, including assessing unit conditions, providing life skills coaching, assisting with tenancy-related tasks, and connecting clients to appropriate community services and supports.

Other responsibilities

Collaborate with the John Howard Society of Ottawa and other community agencies using a housing-first model to share information, problem-solve, identify emergency issues, and coordinate services.
Additional duties assigned by the Manager, Community Programs and Services.
Promote and deliver on the mission, vision, and values of our organization.

Qualifications

Required education and experience

Experience and/or education equivalent to a post-secondary degree in social work, criminal justice, or a related field.
Minimum 2 years' experience engaging and collaborating with vulnerable populations, specifically women and gender-diverse people who are involved in the justice system and who live with moderate to high-level challenges that are considered barriers to stable housing.
An understanding of mental health and addiction issues, including knowledge of harm reduction strategies.
Experience recognizing and responding to women and gender-diverse people experiencing homelessness with trauma-informed care.
Experience using the SPDAT range of assessment tools and case management tools or willingness to be trained to use these tools.
Experience working within a Housing First framework and its guiding principles and/or willingness to undergo training.
Valid First Aid/CPR, Non-Violent Crisis Intervention (NVCI) and ASIST certification considered an asset.
Valid driver’s license required.

Required knowledge, capacity, and commitment

Possess a high level of tolerance and understanding for individuals who present with multiple needs who may have challenges with communication and/or emotion regulation.
A demonstrated understanding of factors that contribute to women’s and gender-diverse people’s involvement in the justice system.
A demonstrated understanding of the systemic reasons for homelessness.
Excellent interpersonal skills and ability to engage with and establish trust relationships.
Strong motivational interviewing skills to support creation and maintenance of case plans.
Strong crisis management skills.
Basic budgeting skills to support development and ongoing maintenance of client budgets.
Strong organizational and reporting skills to meet funder requirements.
Ability to oversee a small budget to assist clients with basic needs.

Workplace Conditions 

Note that clients may face multiple challenges, including those related to mental health, trauma (past and current), and substance use. Work location is in our main office at the Bronson Centre. This role is typically performed during the daytime on weekdays, with occasional evening availability required. 

Interviews will begin the week of August 3, 2026

To apply, please send a resume and cover letter to [email protected] with “Housing Based Case Manager” as the subject.

Job Type: Full-time

Pay: $26.65 per hour

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Ability to commute/relocate:

Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have a valid driver's license and access to a reliable vehicle?

Work Location: In person

Quick apply

Refine Your Search

housing case manager jobs in ottawa on

Housing Based Case Manager

Housing Based Case Manager

Housing and Community Support Worker

Housing Coordinator

Bilingual Housing Case Manager (Tuesday-Saturday 11am-7pm)

Rental Officer

Registered Nurse - Community Mental Health & Addictions, Moosonee, ON

Human Resources Advisor

09-26 Casual Counsellor DD

04-26 Casual Counsellor DD

Facilities Coordinator

Paralegal

Registered Social Worker

EnviroCentre Build – Lead Installer

EnviroCentre Build – Sales Estimator

Physiotherapist

Nurse Practitioner

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