Ottawa On Intake coordinator Jobs – 18 Openings This Week

Office Administrator & Customer Experience Coordinator
Paul Davis Ottawa —Ottawa, ON
- $50,000–$60,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Dental care
Quick apply
6d
Employment Services Coordinator Maternity leave
John Howard Society of Ottawa —Ottawa, ON
- $62,812.96–$71,096.48 a year
- Full-time
- Supervising experience
- Bachelor's
- Human resources
Quick apply
4d
Marketing Coordinator
CLV Group —Ottawa, ON
- $50,000–$55,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Finance
Quick apply
11d
Care Coordinator
Lifemark Health Group —Ottawa, ON
- $17.60–$22.31 an hour
- Part-time
- Customer service
- High school diploma or GED
- Data entry
Quick apply
Transaction & Listing Coordinator, Ottawa Real Estate Team
Mark Ghossein Realty Inc. —Ottawa, ON
- $22–$26 an hour
- Part-time
- Hybrid work
- Bilingual
- Customer service
- English
- Work from home
Quick apply
11d
Bilingual Care Coordinator, Temporary Full-Time, Intake: Labelle, Cornwall, Pembroke
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Temporary
- Bilingual
- Microsoft Word
- Nursing
10d
Marketing Coordinator
InterRent REIT —Ottawa, ON
- $50,000–$55,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Finance
Quick apply
6d
Business Development & Community Outreach Coordinator (Part-Time to Start)
Tender Nook Home care —Ottawa, ON
- $25–$30 an hour
- Part-time
- Bilingual
- CPR Certification
- Google Suite
- Mileage reimbursement
Quick apply
Part-time Student Support Officer, CAL
Algonquin College —Ottawa, ON
- $29.20–$33.96 an hour
- Part-time
- Hybrid work
- High school diploma or GED
- Psychology
- SharePoint
- Dental care
- Tuition reimbursement
11d
Housing Based Case Manager
The Elizabeth Fry Society of Ottawa —Ottawa, ON
- $26.65 an hour
- Full-time
- Bilingual
- CPR Certification
- English
- Dental care
- Paid time off
Quick apply
4d
Program Delivery Manager (FTE)
Invest Ottawa —Ottawa, ON
- $76,000–$104,500 a year
- Full-time
- CRM software
- PMP
- Bachelor's
Quick apply
Service Coordinator, Technical Services HVAC
BGIS —Ottawa, ON
- $54,185–$67,732 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
8d
Mental Health & Rehabilitation Coordinator (RSW, RP, RN)
Revival Rehabilitation Centre —Ottawa, ON
- $33–$40 an hour
- Part-time
- Research
- Working with children
- Patient care
- Flexible schedule
Quick apply
14d
Bilingual Care Coordinator, Regular Full-Time, Montfort Hospital
Ontario Health atHome —Ottawa, ON
- 12 hour shift
- Bilingual
- Microsoft Word
- Nursing
10d
Project Coordinator
Paul Davis Ottawa —Ottawa, ON
- $65,000–$75,000 a year
- Full-time
- Dental care
Quick apply
6d

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Program Facilitator
The Glebe Centre —Ottawa, ON
The Program Facilitator enhances the quality of life for residents in long-term care by supporting meaningful engagement, social connection, and overall well-…
$26.84–$30.33 an hour
Quick apply
14d
Program Leader- National Services Region
Defence Construction Canada —Hull, QC
Follow best practices for agile program delivery and use [AH1] complex program schedules, forecasting tools and risk frameworks. PROJETS YOU WILL WORK ON *.
$110,000–$140,000 a year
6h

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Client Case Coordinator (RN/RPN) - Motor Vehicle Accident Industry
Q Medical —Toronto, ON
The Client Case Coordinator is responsible for reviewing new referrals and conducting client telephone or virtual interviews to select and confirm an…
$40,000–$55,000 a year
Quick apply
Talent Acquisition Coordinator
BFG Enterprise Services —Markham, ON
Completion of a post-secondary program in Human Resources, Business, or a related field (recent graduates welcome).
$48,000–$56,000 a year
Quick apply

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Office Administrator & Customer Experience Coordinator

Paul Davis Ottawa -
Ottawa, ON

Quick apply

Job details

Full-time
$50,000–$60,000 a year
6 days ago

Qualifications

CRM software
Customer service
Restoration
Filing
Microsoft Office
Administrative experience
QuickBooks
Construction experience
Communication skills

Full job description

Benefits:

Dental insurance
Health insurance

Office Administrator & Customer Experience Coordinator

Position Summary

A mind built for excellence. A spirit built for serving the customer.

Paul Davis Restoration Ottawa & Lanark is looking for an energetic, organized, and customer-focused professional to join our growing team.

As the Office Administrator & Customer Experience Coordinator, you are the first impression of our company. You will manage emergency intake, customer communication, office administration, scheduling support, and assist multiple departments to ensure projects move smoothly from the first phone call through final completion.

No two days are the same. One moment you may be helping a homeowner experiencing a flooded basement, while the next you're coordinating meetings, assisting Project Managers, supporting accounting, or helping prepare for a CAT (Catastrophe) response.

If you thrive in a fast-paced environment, enjoy helping people, and love being organized, we'd love to meet you.

Primary Responsibilities

Customer Service & Emergency Intake

Answer all incoming telephone calls professionally and empathetically.
Respond to emergency calls and gather critical loss information.
Create new jobs in RMS.
Dispatch emergency service requests.
Escalate emergencies appropriately.
Coordinate after-hours handoffs.
Greet customers and visitors.
Monitor the general office email.
Respond to online inquiries.
Maintain excellent first-call customer experience.
Route calls efficiently throughout the organization.

Customer Experience

Send Customer Information Packages.
Schedule customer appointments.
Confirm appointments.
Coordinate access with homeowners, tenants, property managers and adjusters.
Follow up with customers regarding outstanding items.
Handle customer concerns professionally.
Support customer satisfaction initiatives.
Assist with Google Reviews and customer feedback.
Ensure work authorizations are received.
Maintain professionalism during stressful customer situations.

Administrative Support

Support the General Manager and Operations team.
Prepare correspondence and reports.
Assist with meeting preparation.
Maintain office supplies.
Receive deliveries.
Organize office filing systems.
Maintain digital project records.
Assist HR with onboarding paperwork.
Coordinate employee uniforms and PPE.
Assist with company events.
Maintain training records.
Support health & safety documentation.
Coordinate boardroom bookings.
Assist with vehicle and equipment administration.
Help prepare management reports and dashboards.

Operations Support

Assist Project Managers with administrative tasks.
Create work orders.
Create purchase orders.
Update project files.
Track customer documentation.
Support scheduling activities.
Coordinate subcontractor appointments.
Monitor project milestones.
Help ensure documentation is complete.
Assist with closeout packages.
Support compliance documentation.
Coordinate permit documentation.
Assist with deficiency tracking.
Support production meetings.

Accounting Support

Assist with invoice routing.
Track missing vendor invoices.
Support collections administration.
Help maintain customer files.
Verify supporting documentation.
Assist with job closeouts.
Coordinate certificates of completion.

CAT (Catastrophe) Response

During CAT events this role becomes mission critical.

Responsibilities include:

High-volume emergency intake.
Dispatch support.
Customer updates.
Resource tracking.
Scheduling assistance.
Administrative support for emergency operations.
Tracking inspection counts.
Supporting production reporting.
Assisting leadership with daily CAT reporting.
Helping coordinate surge staffing.

Qualifications

2+ years customer service or administrative experience.
Excellent telephone skills.
Strong Microsoft Office skills.
Excellent written communication.
Strong attention to detail.
Comfortable multitasking.
Able to prioritize quickly.
Professional demeanor.
Restoration or construction experience considered an asset.
Experience with RMS, Encircle, QuickBooks or CRM systems considered an asset.

Success Looks Like

Customers receive exceptional service.
Calls are answered promptly.
Emergency jobs are dispatched accurately.
Office runs efficiently.
Documentation is complete.
Team members receive timely support.
Customers consistently recommend Paul Davis.

Quick apply

Refine Your Search

intake coordinator jobs in ottawa on

Office Administrator & Customer Experience Coordinator

Employment Services Coordinator Maternity leave

Marketing Coordinator

Care Coordinator

Transaction & Listing Coordinator, Ottawa Real Estate Team

Bilingual Care Coordinator, Temporary Full-Time, Intake: Labelle, Cornwall, Pembroke

Marketing Coordinator

Business Development & Community Outreach Coordinator (Part-Time to Start)

Part-time Student Support Officer, CAL

Housing Based Case Manager

Program Delivery Manager (FTE)

Service Coordinator, Technical Services HVAC

Mental Health & Rehabilitation Coordinator (RSW, RP, RN)

Bilingual Care Coordinator, Regular Full-Time, Montfort Hospital

Project Coordinator

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