Ottawa On Senior customer service representative Jobs – 1 Openings This Week

Senior Customer Experience Associate - Vankleek Hill, ON (26.25 hours/week)
Scotiabank —Ottawa, ON
- Sales
- Front desk
- Financial services
14d

Other jobs to consider

Find your next job by exploring related positions.

Senior Customer Service Administrator
OZ Optics Ltd —Ottawa West, ON
Validate orders for processing (product specifications, pricing, shipping details, billing, etc.). Staff events - adult and children's holiday parties, Easter…
$75,000–$85,000 a year
Quick apply
12d
Senior Manager, Technology Services
Commissionaires —Nepean, ON
ITIL certification (e.g., ITIL Practice Manager) and cloud certification (Azure, AWS, or Google Cloud) — required. Starting Salary: *$110,000 to $134,000/year.
$110,000–$134,000 a year
Quick apply
14d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Customer Success Associate, Strategic Markets
Caribou —Toronto, ON
Monitor usage and engagement metrics, and recommend ways customers can get more value from the product. Unfortunately, at a time when care is needed more than…
$65,000–$80,000 a year
Quick apply

I want to receive the latest job alerts for senior customer service representative in ottawa on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service representative jobs near ottawa on

Customer Experience Associate jobs in Ottawa, ON

Customer Experience Associate jobs in Edmonton, AB

Customer Experience Associate jobs in Orangeville, ON

Remote Customer Service jobs in Edmonton, AB

Customer Service jobs in Toronto, ON

Customer Experience Associate jobs in Toronto, ON

Part Time No Experience jobs in Winnipeg, MB

Customer Experience Associate jobs in Calgary, AB

Teens, No Experience jobs in Kingston, ON

Senior Customer Experience Associate - Vankleek Hill, ON (26.25 hours/week)

Scotiabank -
Ottawa, ON

Apply Now

Job details

14 days ago

Qualifications

Customer relationship building
Financial advisory experience
Sales
Mobile applications
Client services
Sales orientation
Customer relationship management
Customer service orientation
Front desk
Financial services
Sales and customer service experience
Client interaction

Full job description

Requisition ID: 271134

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Ontario : Ottawa || Canada : Ontario : Alexandria || Canada : Ontario : Alfred || Canada : Ontario : Dalkeith || Canada : Ontario : Glen Robertson || Canada : Ontario : Hawkesbury || Canada : Ontario : L'original || Canada : Ontario : Maxville || Canada : Ontario : Vankleel Hill

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply Now

Refine Your Search

senior customer service representative jobs in ottawa on

Senior Customer Experience Associate - Vankleek Hill, ON (26.25 hours/week)

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alerts for senior customer service representative in ottawa on

Explore jobs in more locations

About the role

Job seeker tools

Employer Tools

Browse

Stay Connected