Job Description: Assistant Manager
About Revive Car Wash
Revive Car Wash is a rapidly growing, Canadian-owned and operated express exterior car wash company. Our mission is simple: to be the best small part of our customers’ day, every single visit.
We achieve this by building exceptional teams, promoting a culture of excellence, and maintaining a genuine commitment to community involvement and environmental sustainability.
As we expand across Ontario, we’re looking for driven leaders who want to grow with us.
Overview
The Assistant Manager is a full-time, on-site leadership role at our Kitchener location. You’ll partner closely with the Site Manager to run day-to-day operations, lead and develop your team, drive membership growth, and deliver a consistently outstanding customer experience.
This is a springboard role. Our top Assistant Managers move into Site Manager positions within 12–18 months. If you’re ambitious and customer-obsessed, we want to hear from you.
What You’ll Do
Operations & Facility
- Oversee daily wash operations, opening and closing procedures, and shift handovers.
- Ensure the facility and lot are clean, organized, and guest-ready at all times.
- Conduct regular equipment inspections; identify and escalate maintenance issues promptly
- Supervise and train car wash attendants to uphold quality standards and strictly adhere to safety protocols
- Assist with inventory management including chemical levels, supplies, and equipment consumables
Team Leadership & Development
- Supervise, coach, and motivate a team of car wash attendants on every shift
- Assist in onboarding, and training new team members to Revive standards
- Manage staff schedules to ensure efficient coverage across all shifts
- Conduct regular performance check-ins and recognize team achievements
- Model the culture of excellence — lead by example
Customer Experience
- Set the tone for exceptional guest interactions on every shift
- Handle customer inquiries, concerns, and complaints professionally and promptly
Membership & Revenue
- Actively promote and sell Revive’s unlimited wash memberships on site
- Track membership sales and retention metrics; report to the Site Manager
- Assist in implementing marketing initiatives to attract new customers and grow the member base
- Identify upsell opportunities and coach the team on membership conversion techniques
What We’re Looking For
Required
- High school diploma or equivalent; Bachelors degree preferred.
- 1–2+ years of supervisory or shift-lead experience (All industries are considered)
- Demonstrated ability to lead, coach, and motivate a team
- Strong customer service and communication skills
- Comfort working in a fast-paced environment
- Ability and willingness to work outdoors in all seasons.
- Flexible availability, including evenings, weekends, and holidays
- Valid driver’s licence
Nice to Have
- Experience in car wash, retail, quick-service restaurant, or similar high-volume service environment
- Familiarity with POS or membership management systems
- Basic knowledge of mechanical equipment or facility maintenance
- Post-secondary education in business, hospitality, or a related field
Compensation & Benefits
- Competitive Salary: $52,500 $60,000(based on experience)
- Bonus pay tied to membership sales and operational targets
- Overtime pay
- Health Spending Account (HSA)
- Paid time off
- Free car washes
- Genuine career advancement: a clear path to Site Manager
Schedule & Work Location
- Full-time, 40 hours per week
- Day shifts, morning shifts, evening shifts, weekends; holidays as needed
- In-person at Kitchener, ON — this role is fully on-site
- French language skills not required
Equal Opportunity Statement
Revive Car Wash is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment in accordance with the Ontario Human Rights Code. We welcome applications from all qualified individuals and will provide accommodations throughout the recruitment and selection process upon request. Please contact [email protected] to request accommodation.
Note: This job description outlines the primary responsibilities of the role and is not intended to be exhaustive. Additional duties may be assigned as required to meet operational needs.
Job Types: Full-time, Permanent
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Extended health care
- Flexible schedule
- On-site parking
Education:
Experience:
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
